Great website, easy to view and select items. Good communication from order until delivery. Quick delivery. Would highly recommend and will definitely use again.
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Great website, easy to view and select items. Good communication from order until delivery. Quick delivery. Would highly recommend and will definitely use again.
L'entreprise a répondu
West End DIY sold a rare set of heavy duty staircase brackets of which I ordered 36. WED had to order extra in. Sending the brackets in two lots was key issue with their (outsourced) shiping service... Voir plus
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I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Voir plus
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I needed Phostrogren. West End supplied it at a competitive price. I ordered it and they mailed it to me in a matter of a few days. A satisfactory transaction.
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Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
13 Saint James Road, NN18 8AL, Corby, Royaume-Uni
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Fantastic customer service. Fixed an issue that I had made when ordering with no problem. Totally recommend as a great place to purchase from.

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Brilliant company to deal with and my Christmas star was exactly as described

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Good corispondence fast delivery and great product will use this company again

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The member of staff who took our order was just amazing! So helpful. The order arrived within 2 days, nicely packaged. We wish other companies had such an efficient service!

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Seamless experience with these guys, mention to Jack who answered my query quickly and comprehensively.

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So helpful when I was looking for a particular batch number.
Wallpaper dispatched promptly and was exactly what we needed.
Highly recommend and many thanks.

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I can't really review as I haven't received my order yet. The prices are great, communication is great but will need to wait to see when my order is delivered

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Good value for money item. They did send the wrong amount, but the man I spoke to was absolutely lovely and said he would sort it out and I got an email the next day. They couldn’t apologise enough and re-ordered the items and they arrived quickly. First class customer service. Thank you so much.

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The customer service from this company is wonderful. We ordered a garden table and chairs and unfortunately the chairs and table didn’t match on delivery from the distributors. Not West End’s fault! Jack and the team were on the case straight away and got it sorted keeping me informed of progress along the way. I don’t think I have ever received such great communication before, which was so reassuring it would be sorted. I would definitely use them again and certainly recommend to family and friends. Thank you again, I am very pleased.
Christine

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Excellent quick service. Easy to use site on line. Great help when delivery was delayed through no fault of yours.

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Super fast and efficient service and item packaged extremely well.

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West End DIY offer a huge range of every day items that you need, or didn’t know you needed. It’s my go to place for the everyday diy items, but also for specialist or routine cleaning materials. Great for everything for maintaining a home. And they have a wonderful paint section too.
And the staff are always knowledgeable and friendly. A great asset to the area

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Easy transaction from start to finish no problems

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Very pleasant chap on the phone helped us identify the paper we needed and phoned other branches to collect in rolls as it is now discontinued, he got back to us very quickly with the news that he had located 6 rolls and they were purchased and delivered efficiently.

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Great service. A little expensive on the delivery charge. Happy with my 2 products I received

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