Windows plus Roofs Avis 

2 052
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant sales person came to our home (Chris) super polite, understanding, worked around what we needed both in quality and price, took time to give us best options and ideas. So glad we've booked i... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have not bought anything - but sent email to be asked to review. So you aksed ... I will share my honest opinion. I got a quote from a salesman, who was pleasant enough but tried to pressure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Windows and door supplied and fitted for us. Excellent service from start to finish. Helpfull friendly sales followed by meticulous survey. First class install by friendly fitting team who explained w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’re absolutely delighted with the installation of our new windows and doors. Exceptional quality. We had heat, noise and draft issues with our old ones, these issues have now been addressed with th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. aussi dans
  3. Équipement et installation de conservatoire
  4. Fournisseur de fenêtres
  5. Fournisseur de fenêtres PVC
  6. Magasin de rénovation
  7. Service d'installation des fenêtres

Écrit par l'entreprise

Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(2 052)

43 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Window fitting exceptional service !!

We've had Chris and Callum our window fitters here for two days doing a Stirling job, very professional service,polite and helpful and amazingly tidy.
Thank you.

7 novembre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Icepop, thanks very much for your review about Chris and Callum who installed your new windows, it’s fantastic to hear and really appreciated.

Noté 5 sur 5 étoiles

Great first experience with windows plus roofs

Andrew from sales was very down to earth explained everything that they were going to do. Andrew the surveyor was great too explained everything , double checked what we wanted. Very respectful of property, well mannered, kind , friendly and professional.

30 octobre 2024
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Réponse de Windows plus Roofs

Dear Lisa, thank you for your kind words about Andrew, they really mean a lot to us and are greatly appreciated.

Noté 5 sur 5 étoiles

The sales rep spoke very confidently…

The sales rep spoke very confidently about the quality of the windows

30 octobre 2024
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Réponse de Windows plus Roofs

Dear Alison, thanks a lot for taking the time to post your review, it’s very important to us.

Noté 5 sur 5 étoiles

We recently had our windows refitted

We recently had our windows refitted. The fitters Keith and Steve did an excellent job. They were polite and helpful and cleaned up afterwards. Jane in the office guided us through the whole process and was polite and helpful. Thank you to all of the staff involved.

2 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Michael, thanks so much for your lovely review, it’s really appreciated and I’m sure the people you mentioned will be thrilled to read this.

Noté 5 sur 5 étoiles

I had my bay window fitted today

I had my bay window fitted today, very pleased with the result. Quality windows and fitted to a very high standard. Phillip and Dan were professional, friendly and polite, they were very respectful to my husband and me, they took time and care to protect my floors and furniture inside and placed a tarpaulin outside to protect the garden. Everything was cleaned and left in excellent order. I received a follow up call from Jane who again was polite and friendly, asking how the installation had gone, information was given re warranty and email sent to me with guarantee, I would not hesitate to use this company again and would definitely recommend to anyone who is thinking of having upgrades on windows, thank you.

4 novembre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Kay, thank you very much for your lovely review, it’s really appreciated. I’m sure Dan, Phil and Jane will all be delighted to have been given a mention too so thanks for that as well. It’s obviously fantastic to hear that your recommend us as that is the best form of advertising and shows that we must be doing something right.

Noté 5 sur 5 étoiles

Excellent

From the start to the finish Jane in the office kept us informed and Keith and Steve were outstanding ,the house was clean and tidy when they finish .They walk my husband though what had been done ,any complaints they would sort staight away,and they were wonderful with our 2 dogs .

14 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Thank you very much for your review about Keith and Steve, we really do appreciate the feedback. It’s always nice to hear kind words about our team and I’m sure the lads will be delighted to have made such an impression on you.

Noté 5 sur 5 étoiles

Estimation for windows

Estimation for windows
Joel attended on time very knowledgeable courteous respectful of property very helpful fair price/good deal
So much so went ahead and ordered

Had surveyor out and already got fitting date

28 octobre 2024
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Réponse de Windows plus Roofs

Dear Hannah, thanks a lot for your feedback about Joel, it’s really appreciated and obviously great to hear.

Noté 5 sur 5 étoiles

Very smooth survey!

Very interesting survey, learn 't abit about this company. Impressed with the quality of the products. Gave Windows and Roofs the go ahead, with my order.

24 octobre 2024
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Réponse de Windows plus Roofs

Dear Margery, thank you very much for your business and also for taking the time to post your feedback on this platform, it means a lot to us.

Noté 5 sur 5 étoiles

Fitters done a great job quickly and…

Fitters done a great job quickly and efficiently tidied up after and were very polite.

1 novembre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Stuart, thanks very much for your feedback, we really appreciate it.

Noté 5 sur 5 étoiles

Great service from this company

The office staff kept in touch and confirmed fitting the first person who came out to give a quote and the surveyor where also great the 2 lads that did the zcyysl fitting never stopped they did not have a dinner break just kept working

25 octobre 2024
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Réponse de Windows plus Roofs

Dear Elsie, thank you very much for taking the time to post your review, we greatly appreciate it.

Noté 5 sur 5 étoiles

Quality focused, excellent products & services

Our conservatory roof replacement job was completed done between 23 Oct 2024 - 29 Oct 2024, 2 business days for removal of old roof and fitting the new roof (thank you Tony & Josh for the professionalism, excellent, quick and tidy job!), 1 business day for plastering and 1 more business day for fitting the new spot lights.
It all started with an excellent presentation from Paul on the roof quality and technical details, not just a simple quote provided. The communication was great and from the start we could understand that we're dealing with a professional company, that really believes in their products and services. Later on we got organised by Deb, with spot on calls explaining and planning all the steps, again with great customer service skills that really made us feel very comfortable with our choice and with the feeling that everything is in good hands. Thank you Windows Plus Roofs for the overall experience, the quality of the products and services!

23 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Bogdan, thank you so much for your lovely review about your experience with us, it really is fantastic to hear and we really do appreciate you letting us know. I’m thrilled to hear how pleased you are with the installation and also the initial presentation and I’m sure all involved will be delighted to have been given a mention, so thanks for that too.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Prompt and kept informed of process. Fitters very professional and went above and beyond to carry out a "tricky" fitting. Clean and tidy. Would recomnend

30 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Cath, thank you very much for your review, it’s greatly appreciated and I’m thrilled to hear that you’d recommend us too.

Noté 5 sur 5 étoiles

Window installation

From the sales person coming out who was thorough and took me through everything to arranging a fitting date with Kim who was very professional and friendly and ensured i knew exactly what was happening when. To the installers who were exceptional, they were friendly, fitted the windows professionally and done the job in no time. Cleaned up and took away all the mess leaving my home the way they found it! Took me round all the windows and showed me how they worked and ensured i was happy with the work before signing off. Explained what happened next or of i had any problems what to do. To then the follow up call with Kim who again was so friendly and professional and made sure everything was ok and was happy. Customer service and the work was exactly what i wanted. Thank you for a great service.

30 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Sharon, thank so much for your lovely review, it really does mean the world to us and is greatly appreciated. It’s obviously great to hear that Kim has made such an impression on you in terms of her service levels and I’m sure she’ll be delighted to read this. Thanks again.

Noté 5 sur 5 étoiles

Great Company

Was told it would take 2 days to fit my windows and doors but the 2 fabulous gents did it all in a day, no mess left and nothing I asked of them was too much, the difference the doors and windows have made is amazing keeping the heat in and noise out, I would recommend this company for fantastic Customer service, from the guy who came out initially to give us the quote to the lovely ladies in the office and most definitely the to the fitters, fantastic company ❤️

19 septembre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Lorraine, thank you very much for taking the time to provide feedback about your experience with us, we really do appreciate it and I’m delighted to hear how happy you are with everything.

Noté 5 sur 5 étoiles

New Bow Window and Canopy

I've just had new windows put in by this wonderful company.

The two lads who installed it (Craig and Lee) did an outstanding job. I'm buzzing with the result and blown away by their efforts.

Lee tackled the canopy which is a work of art and properly set into the brickwork which the original was not.

Craig did all the fiddly interior work with beading etc. The attention to detail was something I have never seen before. I was told by a family relative that I would get a good job and he was right.

My phone calls with Jane were delightful. She has kept me updated throughout and called me earlier to find out how the job went.

I am not over exaggerating but this company is the best I have ever used. They are a credit to their profession and I would recommend them to anyone they are that good.

29 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear David, thank you so much for your wonderful review, it really does fill me with joy to read your comments about Craig, Lee and Jane. Our aim is always to deliver a high class service and I’m thrilled that we’ve managed to provide that to you and the fact that you’d recommend us really tells its own story. Thanks again David.

Noté 5 sur 5 étoiles

Fabulous thrilled with our new…

Absolutely thrilled with our new replacement conservatory with wooden roof, the installers/workman worked through bad weather and completed without delay, fantastic job, thanks guys. We were kept updated from the moment we placed our order right through to the final inspection, very professional and great communication throughout.
Overall very happy with the whole experience and would not hesitate in recommending window plus, would certainly use them again for any future work required.

26 septembre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Angela, thank you so much for your lovely review about your experience with us, we really do appreciate you taking the time to post it and I'm thrilled to hear that you would recommend us to others, that means a lot.

Noté 5 sur 5 étoiles

New front windows

Communication was excellent from Jane in the office. Lee and Craig were both pleasant guys who arrived on time both mornings and did a great job fitting new windows into our bedroom bays. They worked hard and cleared up very well at end of each day leaving no mess for us. We are very happy with our new windows and would definately recommend this company to others.

24 octobre 2024
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Réponse de Windows plus Roofs

Dear Hazel, thank you so much for taking the time to provide us feedback about your experience, it means a lot to us and we really appreciate it.

Noté 5 sur 5 étoiles

New windows and bay window canopy.

What can I say, from the design to installation the whole process was effortless and went exactly how they said it would. Massive thanks to Billy and his team who installed my windows and also a massive thanks to Tony who installed the new canopy above my bay window. Both were very professional and their work is second to non. I would recommend this company to anyone who is thinking about renewing their windows or roof. On the whole absolutely thrilled with the professional finish the teams have created.

24 octobre 2024
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Réponse de Windows plus Roofs

Dear Dave, thank you very much for your lovely review, I’m delighted to hear how pleased you are and obviously it’s greatly appreciated. I’ll be sure to pass on your high praise to all the team involved and no doubt they’ll be over the moon. Thanks again.

Noté 5 sur 5 étoiles

What a great jood by the fitters.and…

What a great jood by the fitters.and thanks to all the staff for all their help. Brilliant thanks again.

24 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Phil, thanks a lot for taking the time to post your review about your experience with us, it’s greatly appreciated.

Noté 5 sur 5 étoiles

Great doors and windows

We have been very impressed with all aspects of Windows Plus Roofs, from the outset our coordinator Jane who guided us proficiently through the process to the fitters Steve and Keith who did an excellent, efficient and tidy job all round.We wouldn't hesitate to recommend the company for their professionalism and quality of their work.

17 octobre 2024
Avis spontané
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Réponse de Windows plus Roofs

Dear Noel, thanks very much for your review, we really appreciate the feedback and I'm delighted to hear how pleased you are with Jane, Steve and Keith who I know will be thrilled to read this.

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