World of Roses Avis 

5 199
•
TrustScore 4.5 sur 5

4,3

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Noté 5 sur 5 étoiles

We have ordered many roses as gifts over the years. Always received in great condition, with lovely gift wrapping & sturdy packaging. Very professional service. Fast delivery.

Noté 5 sur 5 étoiles

A quick and valuable service. I had ordered a rose and a commemorative plaque to honour our friend's 25th wedding anniversary. The website was easy to navigate, the delivery options were helpful, and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The rose I ordered was lovely, as described & well packaged. Unfortunately it did not arrive on the date expected & paid for. I got a refund of the difference between express & ordinary delivery whic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always good quality roses that are delivered. I have purchased a few of these for gifts and the recipient is always delighted. Good customer service and care taken looking after the roses pre delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,3

Tous les avis

(5 199)

892 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Ordered 2 roses

Ordered 2 roses, one with a personalised name as it was a first wedding anniversary gift. It was sent without the name, this was posted later but it was too late as it lost the surprise as an anniversary gift.
Disappointing service.

24 août 2026
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Réponse de World of Roses

Hello,

We sincerely apologize for the disappointment caused by the missing personalization on your anniversary gift. We understand how crucial timely delivery of such a special item is, and we regret that we fell short. We are reviewing our processes to prevent similar issues.

Kind regards,

World of Roses Customer Service

Noté 1 sur 5 étoiles

This was needed for a specific date

This was needed for a specific date. I paid for guaranteed date delivery but was told the day before that it was out of stock, so therefore it did not arrive in time. The promised postage refund never arrived.

24 août 2026
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Réponse de World of Roses

Hello,

We sincerely regret the delivery issue and the unfulfilled refund promise. We are reviewing our processes to prevent this from happening again.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

My friend was delighted with her rose…

My friend was delighted with her rose plant.

24 août 2026
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Réponse de World of Roses

Hello,

We are so pleased to hear that your friend was delighted with her rose plant! Thank you for sharing such wonderful feedback with us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

nice and easy to order came in time and…

nice and easy to order came in time and the plant was already budding. Has taken well and is growing and flowering well .

14 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that your ordering experience was easy and that your plant arrived on time and already budding! It's wonderful to know it's growing and flowering well.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles
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Réponse de World of Roses

Hello,

We are pleased to know that you received timely updates regarding your delivery. We appreciate your feedback.

Kind regards,

World of Roses Customer Service

Noté 4 sur 5 étoiles

Lovely plant but with suckers

Great service lovely plant arrived with 2 suckers on it. Luckily the person who received it knows how to deal with them. They shouldn’t have been sent with them on.

18 août 2026
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Réponse de World of Roses

Hello,

We're glad to hear you appreciated our service and the plant's arrival. We understand your concern about the suckers and are reviewing our plant preparation process to prevent this in the future.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Well packed and good size plant.

My daughter was delighted with the Rose bush well packed and a good size plant for the price.

21 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that your daughter was delighted with the rose bush! It's wonderful that it was well-packed and a good size for the price.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

It was a gift for my nieces 50th ,& she…

It was a gift for my nieces 50th ,& she was thrilled , so that made me happy

21 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that the gift for your niece's 50th birthday was a success and that she was thrilled! It makes us happy to know we could contribute to her special day.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Excellent service, beautiful product

Excellent service. I paid to have my rose gift wrapped and it was beautifully wrapped. It was a gift for my son and son-in-law for their second wedding anniversary and they were delighted with it. The rose looked really healthy and substantial although it didn't have any flowers on it but that will be down to the time of year. I paid extra to have a named delivery day and it arrived as promised on that day. Overall, very happy with the service and the beautiful rose and I would highly recommend this company.

20 août 2026
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Réponse de World of Roses

Hello,

We are so pleased to hear that the gift-wrapped rose was a delightful surprise for your son and son-in-law's anniversary. It's wonderful to know that the rose arrived healthy and that our delivery service met your expectations. We truly appreciate your kind words and recommendation.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Nice quality plant and very well…

Nice quality plant and very well packaged.

13 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that you found the plant quality nice and that it was very well packaged. Thank you for your wonderful feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The plants arrived in good time and…

The plants arrived in good time and well packaged. The roses are growing well.

11 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that your plants arrived in good time and were well packaged. It's wonderful to know your roses are growing well!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Everything was good👍

Everything was good, and plant's are superb, would recommend highly.

18 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that everything was good and that you found our plants to be superb! We truly appreciate your high recommendation.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Easy to order and arrived when stated

Easy to order and arrived when stated. Good healthy plant arrived as described. Definitely recommend this company

12 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that your ordering experience was easy and that your good, healthy plant arrived as described and when stated. Thank you for your recommendation!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Birthday gift

The rose i ordered although didn't deliver the day I asked for but day late arrived with a lovely looking rose. Very well presented id brought it as a gift the person I brought it for absolutely loves it. Would order from them again . Already flowered looks beautiful.

19 août 2026
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Réponse de World of Roses

Hello,

We are so pleased to hear that the rose arrived beautifully and that the recipient absolutely loves it! We appreciate you highlighting the slight delay in delivery, and we are reviewing our processes to ensure timely arrivals. We are glad you would consider ordering from us again.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Quick delivery quality rose bush

Delivery quick and the rose bush was in excellent condition.

19 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that your delivery was quick and that the rose bush arrived in excellent condition. Thank you for your wonderful feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Stunning Quality Roses

I've been shopping with world of roses for a while now. I’ve never been disappointed with the quality of roses ive received. I given some for presents and they are thieving, so healthy, very pleased. Highly recommend!!

6 juillet 2026
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Réponse de World of Roses

Hello,

We are so pleased to hear about your continued satisfaction with the quality of our roses. It's wonderful to know they are thriving, especially when given as gifts. Thank you for your kind recommendation!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Beautiful plant same as others bought …

Beautiful plant same as others bought last year

19 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear that your new plant is just as beautiful as the ones you purchased last year! Thank you for your continued positive feedback.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Bought 2 for 2 individual wedding…

Bought 2 for 2 individual wedding gifts, bought large garden pots to add and the couples were overwhelmed by a thoughtful gift.. Highly recommended if not knowing what to gift the Happy Couple.

18 août 2026
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Réponse de World of Roses

Hello,

We're so happy to hear our gifts were a hit for those special wedding occasions! It's wonderful that the couples loved them. Thank you for your kind words and recommendation!

Kind regards,

World of Roses Customer Service

Noté 2 sur 5 étoiles

The box the rose came in was battered…

The box the rose came in was battered and no certificate to say the name we chose for the rose just a tatty piece of paper the greeting was so tiny and not stuck on straight very dissapointing

12 août 2026
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Réponse de World of Roses

Hello,

We are truly sorry to hear about the condition of the rose's packaging and the issues with the certificate and greeting card. We understand your disappointment and are reviewing our presentation standards.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, good quality plant and beautifully wrapped

19 août 2026
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Réponse de World of Roses

Hello,

We're so pleased to hear your plant was delivered on time, was of good quality, and beautifully wrapped! We appreciate your wonderful feedback.

Kind regards,

World of Roses Customer Service

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