World of Roses Avis 

5 201
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have ordered many roses as gifts over the years. Always received in great condition, with lovely gift wrapping & sturdy packaging. Very professional service. Fast delivery.

Noté 5 sur 5 étoiles

A quick and valuable service. I had ordered a rose and a commemorative plaque to honour our friend's 25th wedding anniversary. The website was easy to navigate, the delivery options were helpful, and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The rose I ordered was lovely, as described & well packaged. Unfortunately it did not arrive on the date expected & paid for. I got a refund of the difference between express & ordinary delivery whic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always good quality roses that are delivered. I have purchased a few of these for gifts and the recipient is always delighted. Good customer service and care taken looking after the roses pre delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(5 201)

892 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My friend was absolutely delighted with…

My friend was absolutely delighted with the rose bush. It was beautiful and arrived within 3 to 5 working days. I wasn’t, however, happy with the delivery company. They just left the parcel on the front door step and didn’t even ring the door bell.

There was one tiny issue. My friend couldn’t find anything to say who the rose bush was from. I thought I had included that in my order, but that may have been my error.

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear your friend loved the rose bush and that it arrived promptly! We appreciate you bringing the delivery experience to our attention; we are always working to improve our services. We also understand the importance of knowing who a gift is from, and we're reviewing our order process to ensure sender information is always clear. Your feedback is truly valuable.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Bought this as a gift

Bought this as a gift - impressed with the speed in which order was processed & delivered - recipients of this gift we’re delighted with it.

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so pleased to hear that your gift arrived quickly and that the recipients were delighted with it. Thank you for sharing your positive experience!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Rose bush arrived promptly and in…

Rose bush arrived promptly and in excellent order

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy your rose bush arrived promptly and in excellent order! Thank you for your positive feedback; we appreciate it greatly.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The rose arrived in excellent shape and…

The rose arrived in excellent shape and in bloom. My son and daughter in law to be were thrilled with it.

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that the rose arrived in excellent shape and in bloom. It's wonderful that your son and daughter-in-law to be were thrilled with it!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

My best decision. Personally suitable. A forever gift! Don't waste time and money on flowers that will die.

Absolutely the best decision! I spent hours looking at flowers for my Sister when my Mum passed away. When I found World of Roses, there have lots of named roses, suitable for different reasons and anyone's situation. I spent less on the Rose and personalised wooden plaque than a decent bunch of flowers would cost. Very appropriate, personal and will last forever. The wooden plaque added the extra emotion. Great value. Delivered with care and great service. Many thanks!

23 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are deeply touched by your kind words and truly appreciate you sharing such a personal and heartfelt experience with us. It means a great deal to us to know that our roses and the personalized plaque provided a fitting and lasting tribute during such a difficult time. We are glad we could offer something meaningful and enduring. Your feedback regarding the value, care, and service is incredibly encouraging for our team. We are honored to have been a part of creating a special memory for your sister.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

I ordered a Rose plant

I ordered a Rose plant, it was ruined when received, I emailed the company and it was dealt with straight away, and another sent within 2 day's, I would say not to buy from them again. BUT I sure will now.

29 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We truly appreciate you sharing your experience. We're glad we could resolve the initial issue with your rose plant so quickly and that you're now satisfied with your order. Your feedback is valuable to us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Rose in the memory of my Dad

My order arrived on time, was very well packaged. The rose was very healthy looking. No issues or concerns about buying from this company again.

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your order arrived promptly and was well-packaged. It's wonderful to know that your rose looks healthy, and we appreciate your confidence in buying from us again!

Kind regards,

World of Roses Customer Service

Noté 3 sur 5 étoiles

Consistency

We’ve used World of Roses several times over the past year. Recently, we ordered two roses—one was delivered, but the other went missing. When we reported this to World of Roses, we had to argue with them to prove that only one rose had arrived, which was backed up by the delivery notification. We’re still dealing with the issue.

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We appreciate you sharing your recent experience with us. We understand your frustration regarding the missing rose and the difficulties you encountered in resolving the delivery discrepancy. We are actively looking into this matter to ensure a smoother resolution for you.

Kind regards,

World of Roses Customer Service

Noté 2 sur 5 étoiles

Delivery was slow and not advised until…

Delivery was slow and not advised until the actual day.
Plants were small for the price

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We appreciate your feedback regarding the delivery and plant size. We are reviewing our processes to improve communication and product descriptions.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Lasting memory

The name and rose was given in memory of a special friend who passed away
It was everything I expected
Well packaged and will look lovely when in full bloom

22 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so touched to hear that the rose holds such a special meaning for you, commemorating a dear friend. We are delighted it met your expectations and will bring beauty when it blooms.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Beautiful rose

Really easy to order, the rose i wanted. Beautiful rose, well established and healthy. . Well packed and great price. Definitely recommend

22 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that ordering was easy and that you received the rose you wanted! We're glad it arrived beautiful, well-established, and healthy, and that you found the price great.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Amazing service & gift wrapped…

Amazing service & gift wrapped beautifully.
A really lovely rose & great gift.

22 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're delighted to hear you received amazing service and that your gift was beautifully wrapped. We're so glad you found the rose lovely and a great gift.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Customer focused company

Easy to order and kept informed of delivery date. The plant was well packaged, in good condition and arrived without any damage to the outer casing.
Would definitely order from World of Roses again and recommend to family and friends.

28 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so happy to hear that your ordering experience was easy and that you were kept informed about the delivery. It's wonderful to know your plant arrived in excellent condition. We truly appreciate your recommendation!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Easy order kept informed

Very pleased with the whole process from start to finish. Easy to order and delivery to address required, was kept updated on the delivery at all times very pleased with service

2 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that you had a positive experience with us from start to finish! It's wonderful to know that ordering was easy and that you were kept well-informed about your delivery. Thank you for your kind feedback.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Arrived in good condition and perfect…

Arrived in good condition and perfect delivery service

28 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're delighted to hear that your order arrived in good condition and that you were pleased with our delivery service. Thank you for your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 3 sur 5 étoiles

Rose is fine, but took far too long to reach recipient

My friend is very delighted with the rose plant, which she says is lovely. And that's what's important, really.

What was disappointing is that it took ages to come through, and I'd paid a lot of money for postage. I expected it would be with her within a few days, and it wasn't. When people are bereaved, comforting gifts that show you care are important and need to be there asap, not a week plus after they've been ordered.

20 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We appreciate you taking the time to share your feedback. We are glad to hear your friend is delighted with the rose plant. We sincerely regret that the delivery took longer than expected, especially given the sensitive circumstances and the importance of timely comforting gifts. We understand your frustration regarding the postage cost and the delay. We are actively reviewing our shipping processes to ensure a more efficient and prompt delivery experience for all our customers, particularly for those occasions where speed is essential.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Easy to navigate website

Easy to navigate website. Good choice and value for money

20 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy to hear you found our website easy to navigate and our offerings to be of good value. We appreciate your kind words!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Beautiful Rose in great condition

Beautiful Rose in great condition. Well packed. Arrived in time stated

27 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy to hear that your rose arrived in great condition and on time! We appreciate you sharing your positive experience with us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Potted Rose

I am very happy with the potted rose that I ordered. It is very healthy and full of buds. The ordering process was easy. The rose was delivered on time & as advised.
Very happy & would purchase further roses from them.

27 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so happy to hear that you are pleased with your potted rose! It's wonderful to know that the ordering process was easy and that your rose arrived on time, healthy, and full of buds. We truly appreciate your kind words and look forward to helping you with future rose purchases.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Fantastic product & customer service

Fantastic product & customer service

27 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy to hear you had such a positive experience with both our product and customer service. We truly appreciate your kind words!

Kind regards,

World of Roses Customer Service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus