Woven Wood Avis 

1 645
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought some Corten Steel Lawn Edging and the quality was really good, it arrived very quickly and it was easy to assemble. We used sets of 4 pieces to form circles to go around some small flower b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The product seems to do the job well but there is a lot to learn about how to set the edging strips in the ground satisfactorily and in particular how to ensure the pieces can connect correctly. The p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Bought a wooden compost bin - very easy to put together, only took about 15mins!! A few ends were cracked and broke off but won’t affect the strength or use. The hardest part was getting DHL to find o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time we have used this company and they have been fabulous, prompt delivery, item as described. Helpful on the phone. I would definitely use them again and will upload photos once... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardin
  2. aussi dans
  3. Jardinerie
  4. Magasin d'articles en osier
  5. Magasin d'articles pour l'aménagement paysager
  6. Magasin de matériel pour clôtures
  7. Magasin de poteries

Écrit par l'entreprise

Discover Unique, Handcrafted Treasures at Woven Wood Store - Your Trusted Destination for Artisanal Creations High-quality, handcrafted garden products, including hazel hurdles, willow screening, and planters. We specialize in eco-friendly solutions that enhance your outdoor spaces while promoting sustainability and traditional craftsmanship.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 645)

471 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service

Great customer service, item came well packaged and wrapped. The edging is looking great in the garden.
Would definitely use this company again.

18 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi Steve,

It’s great to hear that your order arrived safely and that you're happy with how the new edging looks in your garden! We really appreciate your kind words about our service and are thrilled to know you’d shop with us again. We look forward to helping you with your next project!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Fabulous edging for a magnolia tree

We wanted some edging for a magnolia tree that wouldn’t rot over time like the usual wood types. We love this, it was easy to cut & fit & looks really good.
Definitely going to be buying more to edge other areas.

27 août 2026
Avis spontané
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Réponse de Woven Wood

Hi,

It’s great to hear that you’re happy with how the new edging turned out for your magnolia tree. We’re so glad you found it easy to work with and that it’s looking sharp in your garden. We really appreciate you sharing your experience, and we look forward to helping you with your next project!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Exactly what we wanted

Exactly what we wanted, simple almost elegant design - yes, I know it is only a compost bin, but good design is always good. Quick delivery, reasonable price. Will buy again when the need arises. Have already recommended you to a friend.

17 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi John,

It’s wonderful to hear that you’re happy with the design of your new compost bin! We really appreciate the kind words about the delivery speed and the value we offer. Most of all, thank you so much for recommending us to a friend—that’s the best compliment we could ask for. We look forward to helping you out again in the future!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Beautiful product

Beautiful product, well made. Delivery was smooth. I contacted the company about the delivery and had a quick and helpful response.

8 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi Joanna,

Thank you so much for the kind words! It’s wonderful to hear that you’re happy with the quality of your order and that everything arrived smoothly. I'm also really pleased that our team was able to provide the help you needed during the shipping process. We’re so glad you had a great experience with us.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Prompt and just what we wanted

10 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi Beverley,

Thank you so much for the kind words! We’re thrilled to hear that your order arrived quickly and was exactly what you were looking for. It was a pleasure serving you!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price. Delivered as expected. Particularly impressed that all the sections of the edging fit together without any issue. Easy to install and looks fab. Have been asked where it's from many times already!

4 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi,

It’s so wonderful to hear that your new garden edging is holding up so well and catching the eyes of your neighbors! We’re thrilled that the installation was a breeze and that everything fit together just as it should. Thanks for sharing your experience with us!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Great company & products

I bought the grey edging to replace rotten sleepers for two raised beds & they look even better than the sleepers did, giving a clean, modern look in keeping with the rest of the garden. I chose Wovenwood as I’d bought from them before & had a good experience.
The website is easy to navigate, & provided comprehensive measurements so I could plan out my project & know exactly what I needed; a helpful video made installation easy, including how to bend the edging. Communication was great & my parcels arrived quickly & well packed.
I managed the installation easily by myself, although a second person would be helpful for longer runs of edging.
I’ll definitely be ordering again from the range of edging materials & planters.

27 août 2026
Avis spontané
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Réponse de Woven Wood

Hi Debbie,

It’s so wonderful to hear that your raised beds have been transformed and that you’re enjoying the modern new look in your garden! We’re thrilled that our website tools and installation guides made the project feel straightforward for you.

Thank you for your feedback regarding the installation process; it’s a great suggestion to mention that an extra pair of hands makes longer sections easier to manage, and we'll keep that in mind as we look for ways to improve our guidance.

We truly appreciate your repeat business and can’t wait to help you with your next garden project.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Lovely

Lovely, good quality product delivered promptly

24 août 2026
Avis spontané
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Réponse de Woven Wood

Hi Jane,

Thanks so much for the kind words! I’m thrilled to hear that you’re happy with the quality of your order and that it reached you so quickly. We really appreciate you taking the time to share your experience with us.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles
Logo de Woven Wood

Réponse de Woven Wood

Hi Roger,

Thanks so much for the kind words! I’m really glad to hear that everything arrived quickly and that you’re happy with the value of your order. We’re thrilled to have you as a customer.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Found just what I was looking for

Found just what I was looking for. Delivery was quick and the compost bin is perfect! Easy to assemble and great value. Looks great in my garden.

2 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi Esther,

Thanks so much for the kind words! It’s wonderful to hear that you’re pleased with your new compost bin and that it arrived so quickly. We’re thrilled it was easy to put together and that it’s looking right at home in your garden. We hope you get plenty of great use out of it!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Beautiful planters

I have a number of the beautiful planters on my patio and outside my front door and had a lot of lovely comments. I have shared the website with many friends and gifted the products too. Top notch quality!!

1 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi Vicky,

It’s so wonderful to hear that your planters have become such a highlight of your home! We are thrilled that they’ve been catching the eyes of your friends and family—there really is no better compliment than knowing you've been sharing our site and gifting our pieces to others. Thank you so much for the kind words about the quality, we truly appreciate your support.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Great product and excellent service

I purchased Corten steel edging for around my garden and I’m really pleased with both the product and the service. The ordering process was quick and easy, and delivery was prompt.

I accidentally ordered some edging incorrectly and needed to return it, but the return process was handled really simply and without any hassle, which I really appreciated.

Overall, a great experience from start to finish. I’ll definitely be using them again for future garden projects and would happily recommend them.

1 septembre 2026
Avis spontané
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Réponse de Woven Wood

Hi,

It’s wonderful to hear that you’re happy with your new garden edging and that our team made your experience such a smooth one. We’re so glad the ordering and delivery process worked well for you, and we’re happy we could help get your return sorted out without any stress.

Thank you for your feedback regarding the return process; we’ve taken it on board to help us keep improving our service. We truly appreciate your recommendation and look forward to helping you with your next garden project!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Great product.

Great product. Arrived quickly , carefully packaged and did the job we were hoping it would . Very pleased with results.

14 août 2026
Avis spontané
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Réponse de Woven Wood

Hi David,

It’s great to hear that your order arrived promptly and that you’re so pleased with the results! We’re thrilled that everything arrived in perfect condition and is working exactly as you’d hoped. Thank you so much for the kind words; we really appreciate you taking the time to share your experience.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Excellent good quality product with…

Excellent good quality product with quick delivery. Would highly recommend and will order again

23 août 2026
Avis spontané
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Réponse de Woven Wood

Hi Nicky,

Thank you so much for the kind words! It’s fantastic to hear that you’re happy with the quality of your order and that it arrived quickly. We truly appreciate your recommendation and look forward to welcoming you back again soon.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Quality trough

Quality trough, easy enough to assemble and excellent delivery.
Thoroughly recommend, and would use again 👌

30 août 2026
Avis spontané
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Réponse de Woven Wood

Hi,

Thanks so much for the kind words! I’m really glad to hear that you found your new trough easy to put together and that it arrived right on time. We truly appreciate the recommendation and look forward to helping you out with your next project.

Kind Regards,

Thomas

Customer Success Manager

Noté 4 sur 5 étoiles

Compost bin

Delivered next day which was impressive. Had a friend to help me put the compost bin together, which I would highly recommend as doing it alone would have taken much longer. About 2 hours to put together. Did find some of the wood was warped and really need 2 screws per plank each side when putting together. Would also suggest rubber mallet and drill and a few cups of tea.
Was a little unstable once assembled but just put some stakes in to give it support.
Overall: Happy with product.

20 août 2026
Avis spontané
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Réponse de Woven Wood

Hi Mr Shailer,

Thanks so much for sharing your experience! It’s great to hear that your order arrived so quickly, and I love the tip about grabbing a friend and some tea to make the assembly process a bit more enjoyable.

We really appreciate you sharing your thoughts on the construction and the stability of the bin. We’ve taken your feedback regarding the wood and assembly process on board to help us improve our service for future customers. I’m glad to hear you’ve managed to get it nice and secure, and we’re happy you’re pleased with the end result.

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Came across this company by chance

Came across this company by chance, I am so glad I did, I was looking for a range of garden planters, would highly recommend these are very good quality, so much so I have recommended to the rest of the family and mother in law is ordering some as well, very good price,
Delivery was great too. i order a damaged planter, which was great, as well as 3x large planter.

17 août 2026
Avis spontané
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Réponse de Woven Wood

Hi Tim,

It is so wonderful to hear that you found us and are happy with your new planters! We take a lot of pride in the quality and value of what we offer, so we are thrilled that you’ve already been spreading the word to your family. It’s also great to know that your order arrived quickly and in good shape.

Regarding the damaged item you mentioned, thank you for bringing that to our attention; we have taken your feedback on board to help us improve our quality checks and service for future deliveries. We really appreciate your support and hope your family enjoys their new garden additions just as much as you do!

Kind Regards,

Thomas

Customer Success Manager

Noté 5 sur 5 étoiles

Nice planter, from a British supplier

This is the 2nd zinc planter that I’ve ordered, I like the aesthetic of the product and the different range of shapes and sizes available.

20 août 2026
Avis spontané
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Réponse de Woven Wood

Hi,

It’s so wonderful to hear that you’ve come back for another planter! We’re thrilled that you’re enjoying the look of our collection and finding the variety of shapes and sizes a good fit for your space. Thanks so much for choosing us again!

Kind Regards,

Thomas

Customer Success Manager

Noté 4 sur 5 étoiles

Happy with the compost bin

Happy with the compost bin. Arrived quickly, good value, and no issues putting it together. Screws were provided, although they weren't great, so used alternatives. Other reviewers mentioned wet wood - some of the planks were wet, but not an issue. Also mentioned the bin being unstable, but when in place and filled it's just fine. Would order again.

22 août 2026
Avis spontané
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Réponse de Woven Wood

Hi,

Thanks so much for sharing your thoughts on your new bin! We’re really glad to hear it arrived promptly and is working well for you now that it’s in place.

We appreciate you sharing your experience with the hardware and the timber condition; we’ve taken that feedback on board to help us improve our service. It’s great to know you're happy with the value, and we’d love to help you out again in the future!

Kind Regards,

Thomas

Customer Success Manager

Noté 1 sur 5 étoiles

Ordered two fence panels, poor quality and damaged

Ordered two fence panels. Both arrived damaged, top bar split on both due to no pre drilling and very rushed labour.

Quality poor.

Company also refused to refund £15 delivery charge as the order came with 3 fence posts (for the panels) that were not returned.

Poor quality product and poor customer service. Won’t use them again.

Never Apologised for faulty goods or inconvenienced caused

26 août 2026
Avis spontané
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Réponse de Woven Wood

Dear Simon,

Thank you for sharing your feedback with us. I am truly sorry that your fence panels arrived damaged and that the process regarding your delivery fee refund fell short of your expectations.

This is certainly not the level of service we aim to provide. We take feedback like this seriously and have addressed our return procedures to ensure our customers are treated more fairly when issues arise.

I have emailed you personally to make amends and ensure everything has been resolved to your satisfaction.


Kind regards,

Mateusz Golda
Managing Director

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