2nd time i have placed an order with for the Corten steel edging , product exactly as described , delivery prompt , easy to install and gives a clean edge finish to your border,
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Lisez les avis des autres
The product seems to do the job well but there is a lot to learn about how to set the edging strips in the ground satisfactorily and in particular how to ensure the pieces can connect correctly. The p... Voir plus
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We bought some Corten Steel Lawn Edging and the quality was really good, it arrived very quickly and it was easy to assemble. We used sets of 4 pieces to form circles to go around some small flower b... Voir plus
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Bought a wooden compost bin - very easy to put together, only took about 15mins!! A few ends were cracked and broke off but won’t affect the strength or use. The hardest part was getting DHL to find o... Voir plus
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À propos de l'entreprise
- Jardin
- aussi dans
- Jardinerie
- Magasin d'articles en osier
- Magasin d'articles pour l'aménagement paysager
- Magasin de matériel pour clôtures
- Magasin de poteries
Écrit par l'entreprise
Discover Unique, Handcrafted Treasures at Woven Wood Store - Your Trusted Destination for Artisanal Creations High-quality, handcrafted garden products, including hazel hurdles, willow screening, and planters. We specialize in eco-friendly solutions that enhance your outdoor spaces while promoting sustainability and traditional craftsmanship.
Coordonnées de contact
25 Albury Close, RG30 1BD, Reading, Royaume-Uni
- 0118 315 2122
- support@wovenwood.co.uk
- wovenwood.co.uk
4,4
Excellent
2 k avis
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A répondu à 90 % de ses avis négatifs
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I purchased two large planters with…
I purchased two large planters with trellises poorly painted lots areas untouched no instructions trellises incomplete got splinters in my hand absolute rubbish my advice be careful when buying online garden centres for me from now on
3 août 2026
Avis spontané
Réponse de Woven Wood
Dear Martin,
Thank you for sharing your review. I am genuinely sorry to hear that your planters arrived in this condition and that you had such a disappointing experience with the quality, paint finish, and lack of instructions.
This is certainly not the standard of craftsmanship we aim to provide, and I apologise for the frustration and the injury caused.
We have been unable to definitively identify your account from the details currently available to us. Please could you get in touch with our customer service team directly quoting your order reference #WW98239 so I can personally look into this for you and arrange a resolution.
Kind regards,
WovenWood Team
website easy to navigate and quality…
website easy to navigate and quality photos so you can see exactly what you will be ordering.
17 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Val,
It’s great to hear that you found our site so easy to browse! We work hard to make sure our images truly reflect what arrives at your door, so we’re thrilled to know that made your experience better. Thanks for choosing us!
Kind Regards,
Thomas
Customer Success Manager
We looked round for a containers to…
We looked round for a containers to replace 3 others that had deteriorated. This looked substantial and I'm pleased to say is well made and 'strong'. We are delighted with it. Easy to assemble, delivered on time, easy to order with good communication and was just what we were after.
20 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Mr Henderson,
It’s wonderful to hear how pleased you are with your new containers. We’re so glad they arrived right on time and were simple to put together, and it’s great to know they’re proving to be as sturdy and well-made as you’d hoped. Thank you for choosing us for your garden refresh; we’re thrilled we could provide exactly what you were looking for.
Kind Regards,
Thomas
Customer Success Manager
Excellent Garden products
Great company, top quality products, excellent service prompt delivery.
20 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Martin,
Thanks so much for the kind words! It’s fantastic to hear that you were pleased with the quality of your order and that everything reached you so quickly. We really appreciate you choosing us and hope you’re enjoying your new items!
Kind Regards,
Thomas
Customer Success Manager
Product arrived quickly and is of good…
Product arrived quickly and is of good quality. Having shopped around, I am also pleased with the price.
24 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi,
It’s great to hear that your order reached you so quickly and that you’re happy with the quality and value you received. We really appreciate you choosing us for your purchase and hope you enjoy using it!
Kind Regards,
Thomas
Customer Success Manager
Lawn Edging
Love our new lawn edging. Just as described and looks fabulous. We purchased both the 10cm high rusted look and then the 7.5cm high brown coloured for the border with shorter plants. Both just to keep the mulch in place. Arrived extremely quickly and good price. Have decided to also order the willow edging for beneath an arbour.
17 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Avril,
It’s so wonderful to hear that you’re happy with your new lawn edging! We’re thrilled that it’s doing such a great job keeping your mulch in place and looking fantastic in your garden. It’s also great to know that your order reached you so quickly. We’re already excited to hear that you’re planning to add some willow edging to your arbour next—we think that will look lovely! Thanks so much for choosing us for your garden project.
Kind Regards,
Thomas
Customer Success Manager
Go green. What’s the worst that could happen?
I’ve just received my 3rd compost bin. I went for the self assembly slatted wood one which is about 1m square. They are fantastic and I now have a good system in place to generate my own compost. With all these heatwaves, my garden and veggie food waste is turning into compost faster than you can say climate change. It will go into my new raised beds. #goodlife #growyourown #sustainability
1 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi,
It’s so wonderful to hear that you’ve managed to set up such a great composting system for your garden! It sounds like those bins are being put to excellent use, especially with your raised beds coming along so well. We're thrilled that you're enjoying the quality of our gear and that it’s helping you get the most out of your veggie scraps this season. Happy growing!
Kind Regards,
Thomas
Customer Success Manager
Their customer service was excellent
Their customer service was excellent. Unfortunately 2 of the planters purchased were damaged - there was no quibble and a full refund was received.
Thank you so much!
25 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi,
It’s great to hear that our team was able to provide you with such helpful support. I am truly sorry that your items arrived in less-than-perfect condition, but I appreciate your patience while we sorted that out for you. Thank you for your feedback regarding the damage; we have taken it on board to help improve our packaging and service moving forward. We’re glad we could make things right!
Kind Regards,
Thomas
Customer Success Manager
Got there in the end
Got there in the end. Out of stock, attempted delivery, refund, and new order which arrive prompty. This is the 4th item that I have bought from Woven Wood. They have transformed the house. I'm sure i will be back.
29 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Mr Stockton,
It is wonderful to hear that your home has been transformed by your new additions! We are so glad we could get everything sorted for you and that your latest order reached you quickly.
Thank you for your patience while we navigated the stock and delivery issues; we’ve taken that feedback on board to help us improve our service for next time. It’s fantastic to have you back for a fourth time, and we look forward to helping you with your next project.
Kind Regards,
Thomas
Customer Success Manager
I find the low lawn edging hurdles very…
I find the low lawn edging hurdles very useful but think there are a lot of gardeners who would appreciate taller ones being available to hold back tall plants at the front of borders, to stop them flopping over the path... and to add a great rustic hand made touch.
They are easy to bring in and store in the winter months too.
17 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Gillian,
It’s great to hear that you’re finding your new lawn edging so useful and easy to store throughout the seasons! We love that you’re enjoying the rustic, handmade charm they bring to your garden. Thank you for the thoughtful suggestion regarding taller hurdles; we are always looking for ways to expand our range, and your feedback is incredibly helpful for our future planning.
Kind Regards,
Thomas
Customer Success Manager
Ideal for my needs
I bought 2 deep planters, with inserts. The colour was slightly pinker than expected but not unattractive. The metal is thick enough to ensure they don't flex. As they are metal they will get hot/cold though, so best not to be in full sun to avoid drying out or in areas prone to frost, so the leaves/roots don't freeze.
20 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Marie,
It’s great to hear that you’re pleased with the sturdy quality of your new planters. We really appreciate your thoughtful tip regarding their placement; it's definitely helpful advice for other gardeners looking to keep their plants healthy. Thank you for your feedback regarding the colour shade, we’ve taken that on board to help improve our product descriptions for the future. We hope you enjoy getting them settled in your garden!
Kind Regards,
Thomas
Customer Success Manager
This is our second purchase
This is our second purchase.
The website is clear & easy to navigate,with a wonderful range of tasteful choices.
Always quality goods at affordable prices.
Delivery on time & items packaged with care.
10 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi,
It’s so wonderful to have you back for a second order! We’re thrilled to hear that you enjoyed browsing our selection and that your latest pieces arrived safely and on time. Providing quality items that offer great value is exactly what we strive for, so knowing you're happy with your purchase really makes our day. Thank you for your continued support!
Kind Regards,
Thomas
Customer Success Manager
Purchased 7 willow hurdle fence panels
Purchased 7 willow hurdle fence panels
One was damaged they are quite a stong frame around the willow branches
Spoke to customer service they did offer some discount for the panel though in the end I settled for a replacement panel which was delivered today as promised Can't fault there service Recommend!!
28 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Mr Rothwell,
It’s great to hear that you’re pleased with the quality of your new fence panels. I’m so glad we could get that replacement out to you quickly and get everything sorted. Thank you for your feedback regarding the damaged item; we’ve taken that on board to help improve our service moving forward. We really appreciate your recommendation!
Kind Regards,
Thomas
Customer Success Manager
Looks fantastic
Fast delivery, well packed and once installed looks fantastic.
14 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi,
Thanks so much for the kind words! We’re thrilled to hear that your order arrived quickly and that everything looks great now that it’s all set up. It’s wonderful to know the packaging kept everything safe during transit. Enjoy your new setup!
Kind Regards,
Thomas
Customer Success Manager
Fast delivery
Fast delivery
Excellent product
Good price
All round 5 star
10 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Simon,
Thanks so much for the 5-star rating! We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality and value of what you received. It’s great to know everything hit the mark for you.
Kind Regards,
Thomas
Customer Success Manager
Disappointing all round
The materials were delivered by DX who emailed me with a 8-6 pm time slot (!) and told me if I wasn’t in the driver would leave a card to arrange a different day. I made sure I was in all day but the item was left on the doorstep mid afternoon without a knock.
I gave up trying to ring DX to complain. Not WW’s fault but 20% of DX’s reviews are 1 star…
No instructions were provided. I rang Woven Wood and was told I I had to find them online.
They are not clear. Required tools are a soft hammer and a screwdriver. You also need a drill.
The assembled item is not at all stable and the slats are easy to dislodge.
Very expensive for what it is.
I will need another compost container and I’m afraid it will not be coming from Woven Wood.
14 juillet 2026
Avis spontané
Réponse de Woven Wood
Dear Andrew,
Thank you for sharing your review with us. I am very sorry to hear that your delivery experience with DX fell short of expectations and that you encountered difficulties with the assembly instructions and product stability.
This is certainly not the level of service we aim to provide. We take feedback regarding courier handling and product usability very seriously and are addressing these points with our delivery partners and product team.
I have reached out to you personally via email to help make amends.
Kind regards,
Mateusz Golda
Managing Director
Disappointing Experience
I placed an order for a half oak barrel wildlife pond kit. The plants arrived several weeks before the barrel (which looks nothing like the photos) and solar fountain - which I had to chase up. Then had to wait again for the missing liner, which is bright blue, too narrow for the barrel and has a hole in it. The plants have not enjoyed being in a washing bowl of water for so long in this weather and 2 have died. The solar fountain needs to be raised up considerably in the pond and seems only to work in full sunlight.
All in all I am very disappointed by the whole experience.
23 juin 2026
Avis spontané
Réponse de Woven Wood
Dear Caroline,
Thank you for your review. Please accept my sincere apologies that your experience with your pond kit fell so far short of the standards we set for ourselves.
We work hard to provide a strong service to all our customers, as our broader Trustpilot rating reflects, and we take individual cases where we have failed to coordinate a delivery effectively very seriously. I have already initiated a review of our quality control for these kits and our courier handling processes to ensure these issues are not repeated.
I have emailed you personally to discuss this further and make amends.
Kind regards,
Mateusz Golda
Managing Director
Réponse de Woven Wood
Hi Kate,
I'm so glad to hear your order arrived quickly and that you're happy with how everything turned out! It’s great to know the assembly process was nice and easy for you. Thanks so much for sharing your experience!
Kind Regards,
Thomas
Customer Success Manager
Beautifully woven
Prompt delivery , solid structure, beautifully woven, exceeded my expectations, look amazing in my garden. Thank you
20 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Susan,
It is wonderful to hear that your new garden pieces arrived quickly and are looking so lovely in your space. We are thrilled that the quality and craftsmanship exceeded your expectations—thank you so much for the kind words!
Kind Regards,
Thomas
Customer Success Manager
Super easy to order
Super easy to order , really quick delivery , well packaged and great quality product
Will be ordering more very soon !!
13 juillet 2026
Avis spontané
Réponse de Woven Wood
Hi Diane,
It’s so wonderful to hear that you had a seamless experience with us! We’re thrilled that your order arrived safely and that you’re happy with the quality of your new items. We can’t wait to have you back for your next purchase!
Kind Regards,
Thomas
Customer Success Manager
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