123.ie Avis 

Communication from staff, speed ,no.lagging around waiting on calls ,and overall really great people to deal with .

It took long for my car to be detected and registered.
Details of the car like name and model we're not correctly documented. This was repeated at 2 stages. Even when the provisional insurance had to be extended, despite my phone call, and that it was previously corrected.
Few hours before the provisional insurance expired, no one called me, I had to remind the company.

Good service

I have had to call 123.ie Insurance after making a mistake renewing my elderly Fathers Insurance online. I got speaking to an agent, his name was either Dean or Dane(sorry I didn't catch it). All I can say is the customer service I received was 2nd to none. He sorted everything out for me and was so pleasant and nice the whole way through. Thank you.

So easy to upload doc ....fast response ....

Online experience was very easy!

All done within 30 minutes without any hassle!

Quick and helpful

I have always found the staff both helpful and efficient.
I have been with 123.ie for a number of years now with policies for Home Insurance and Car Insurance and I have enjoyed value for money on each product.
I am impressed with the duty of service with advance notice of policy renewals and the ease of navigating the website.

Super staff, very helpful, brilliant and very professional

Very easy company to deal with. Always helpful and very compatible

Communication was excellent and their prices were very competitive & would use again going forward

I’ve been a customer for many years and, overall, they are genuinely an excellent insurer. My experience with them has been consistently positive, which is why this review is only about one recent issue that was a little frustrating — and the reason for deducting a single star.

As part of a birthday promotion, I received a voucher for a free coffee in the form of a QR code. The email included an option to download the voucher as an image, which I did. The downloaded image clearly stated: “Valid until 14th of April”.

In the first week of April, I tried to redeem it, but it was declined at the till. The assistant asked to see the original email, and only then did I notice a small-print note saying that the voucher was actually valid only until March 31st. Unsurprisingly, the system rejected it.

It’s hardly a major problem — more of a minor annoyance than anything else — but having two different expiry dates on the same voucher setup is unnecessarily confusing and could definitely be handled better.

was able to renew my policy for better price than last year and way better than Aviva. Thank you

Staff easy to deal with

Great company 123.ie from getting a quote to getting my Insurance at a great price no hassle would recommend highly 👌

It works great for me

If I could give -1 , I would. Policy canceled after 11 month with no alerts and after one speeding without giving a chance of any explanation from me. DO NOT take ANY policy with them.

Best value in town. Easy to deal with.
For me it was customer satisfaction.

Saved me over 26% on my insurance, with a lower excess!

Was quoted €530 for my car insurance renewal with another provider. I thought I'd try 123.ie and was expecting to pay the same if not more, and was shocked to see €390!

I was sure I put something in wrong when filling in my details but no, that's the price - highly recommend!

Hello, I do not recommend this insurance company because I've had insurance with them for over three years and they can't explain why I can't change my car and address through the website they created. I am very dissatisfied; they charge me €91.00 just to change my address. I was very indignant about this rip-off because I think €10 would have been a fair price, since three sheets of paper they send to the address cost €91.00? That's ridiculous! 😜 And the customer service representative even had the audacity to ask if I wanted them to send the new disc to my address or if I could send it by email so I could print it myself. I complained to them about changing my address and car online, and they said they had resolved it, but I've logged in over 100 times and the same things always happens. They just see ice, that's all.