Purchased an EV this week and the support, process and price point were excelllent. Great advice and never felt pressurised in the process which can happen elsewhere. Would recommend to others.... Voir plus
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Lisez les avis des autres
I am very pleased with the new Kia EV3 that I’ve bought from Acorn Kia St Helens. I secured it online, viewed it the next day and then drove it away the next day - excellent service Nothing was to... Voir plus
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Voir plus
L'entreprise a répondu
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... Voir plus
À propos de l'entreprise
- Concessionnaire Kia
- aussi dans
- Concessionnaire automobile
- Concessionnaire de véhicules à moteur
- Service de leasing automobile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Coordonnées de contact
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Royaume-Uni
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excellent
4 k avis
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Fuss free
Fuss free, efficient service for motability customers. No hard sell they dont need to they know they have quality vehicles.
20 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Nicole, for your wonderful feedback. We're delighted to hear that you found our service efficient and pressure-free. Our friendly staff are dedicated to providing a smooth and transparent experience, and it's great to know you felt supported throughout. We take pride in our commitment to quality and aftercare, ensuring our customers feel valued every step of the way. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, please don't hesitate to reach out. Take care and have a great day.
Mike was great
Mike was great , friendly made u feel relaxed with no pressure to buy.
30 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your wonderful feedback, Gillian. We're thrilled to hear that Mike made your experience friendly and pressure-free. Our team is dedicated to providing a smooth and transparent car-buying journey, and your satisfaction is our top priority. We truly appreciate your trust in us as a reliable dealership. If you need any further assistance or aftercare, please don't hesitate to reach out. We're here to support you throughout your ownership journey with honesty and care. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Réponse de Acorn Motor Group
Thank you, Earl, for your fantastic feedback. We are thrilled to hear that you found our staff to be polite, helpful and knowledgeable. Our team is committed to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we truly appreciate your recognition of our dedication to quality and aftercare. If you need any further assistance, please feel free to reach out. We look forward to your next visit with us to collect your new car. Take care and have a great day.
Welcoming and knowledgeable staff
Welcoming and knowledgeable staff. Made me feel at home , kept me informed and explained everything. Brilliant team, would be proud to be part of it.
29 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, David, for your wonderful feedback. We're thrilled to hear that our friendly and knowledgeable staff made you feel at home. Our team is dedicated to providing a pressure-free experience, and it's great to know that you felt informed throughout the process. Your satisfaction is our priority, and we take pride in our commitment to quality customer service and aftercare. We appreciate your kind words and hope to support you throughout your ownership journey. If you have any further questions, please don't hesitate to reach out. Take care and have a great day.
Getting a new Mobility car
I have been driving a KIA as a hire car and as my Mobility car is up for renewal and I found it to very comfortable. Went to there dealership and was seen my a gentleman named Shaun in Warrington and he sorted it all out for me and was very happy with the way he dealt with it.
29 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Matty, for your fantastic review. We're delighted to hear that you found our KIA so comfortable and that Shaun provided you with the excellent customer service we strive for at our Warrington dealership. Our friendly staff is committed to creating a pressure-free sales environment, and it's wonderful to know that Shaun went above and beyond to ensure your satisfaction. We truly value your trust in us and look forward to supporting you throughout your ownership journey with our reliable aftercare. If you have any questions or need assistance, please feel free to reach out anytime. We look forward to your next visit to collect your new car. Take care and have a great day.
Réponse de Acorn Motor Group
Thank you, Jeffrey, for your fantastic feedback. We're delighted to hear that our friendly and knowledgeable staff made your experience enjoyable. Our commitment to providing excellent customer service in a pressure-free environment ensures a smooth and transparent car-buying journey. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you ever need assistance, please reach out. We're here to support you throughout your ownership journey with reliable aftercare. We're looking forward to your next visit to collect your new car. Take care and have a great day.
A big THANK YOU th Chloe from Acorn MG motors Crewe
I would like to say a very big thank you to Chloe from Acorn MG motors in Crewe.
From the moment I walked in I was treated with respect and professionalism. Chloe is such a very knowledgeable and helpful person . She wasn't pushy and helped me make the right choice of vehicle I required. I went back for a test drive and she came out with me.
Again not being pushy in anyway but very professional in answering my questions.
Then told me to take my time think it over and when I was ready to purchase just to call her which I have and I am purchasing the car from them and Chole as delt with everything I require and the adaptations I need. Thank you so much.
28 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you so much for your wonderful feedback, Jane. We are delighted to hear about your positive experience with Chloe at Acorn MG Motors in Crewe. Our team is committed to providing excellent customer service in a pressure-free environment, and it's fantastic to know that Chloe's helpfulness and professionalism made a significant impact on your car-buying journey. We pride ourselves on our reliability and quality, ensuring that our valued customers feel supported throughout their ownership experience. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new vehicle. Take care and have a wonderful day.
Only buy if you live locally
Bought a car 10 days ago, already had so many issues with it. Given two sets of keys, only one of them works, car battery needs replacing too. Would be £300+ worth of work to get it done locally.
Acorn Kia St Helens have replaced the battery and attempted to fix the keys free of charge which I appreciate.
But I would still caution anyone buying from them if you don’t live locally. I really regret agreeing to buy a car that was 50km away from where I live given how many issues I need to go back to the dealership to sort.
20 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Hi Valerie, I sincerely apologise for the challenges you've faced with your car. We strive for reliability and excellent customer service, and it's disheartening to hear we haven't met those standards in your case. I completely understand how frustrating it is to wait for a response, and I assure you that we are dedicated to resolving this matter swiftly. I believe the team have now been in contact and have booked your vehicle in for Thursday. Your feedback is invaluable, and we appreciate your patience as we enhance our aftercare. Thank you for bringing this to our attention.
Kia Xceed
I've bought the car Kia Xceed a year ago and I must say I'm very pleased with all the process it was quick and straight forward Jonathan lead me through all the paperwork and got me a really good deal. Very happy with the car didn't have any issues so far and enjoying my journeys every day 😊 was definitely worth the travel there thank you 😊
29 juin 2025
Avis spontané
Réponse de Acorn Motor Group
Thank you, Paulina, for your fantastic review. We're delighted to hear that your experience with us was quick and straightforward, and that Jonathan provided you with excellent support throughout the process. It's wonderful to know you're enjoying your Kia Xceed and that everything has been running smoothly. We take pride in our reliable customer service and pressure-free environment, and your satisfaction truly means the world to us. Should you need anything in the future, our friendly staff is always here to help. Enjoy your journeys ahead. Take care and have a great day.
Great service
Great service, knowledgeable staff who take care of you! Would definitely recommend
27 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Laura, for your wonderful feedback. We're thrilled to hear that you had a great experience with our knowledgeable and friendly staff. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's rewarding to know we met your expectations. Your recommendation means a lot to us, and we look forward to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. We're here to help. Take care and have a great day.
Made to feel comfortable no pushy…
Made to feel comfortable no pushy salesmen, chap who helped me sort my new car (Dan) was lovely very helpful
26 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Maria, for your wonderful feedback. We are thrilled to hear that you felt comfortable during your car-buying experience and that Dan provided the helpfulness you truly deserve. Our team is dedicated to creating a pressure-free environment, and it's fantastic to know we succeeded in that. We take great pride in our reliable customer service and strong commitment to aftercare, ensuring you feel valued and supported throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Andy was very helpful & professional
Andy was very helpful & professional, its was a pleasure buying the car. No pressure sale which is unusual nowadays. Would definitely recommend Acorn Burntwood.
25 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Kim, for your fantastic review. We're delighted to hear that Andy provided you with such helpful and professional service during your car buying experience. Our pressure-free sales environment is designed to ensure you feel comfortable and supported throughout the process. Your recommendation means a lot to us, and we are committed to delivering excellent aftercare to all our valued customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Brilliant service at Acorn Warrington…
I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the cars first service at Acorn Warrington last year, I trusted then to solve the problem. Job was sorted & car is running great. Back for 2nd service a week ago , all the service staff from manager Rick to the girls on the desk they are all so polite & helpful.
23 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Roy, for your fantastic feedback. We are thrilled to hear that our team at Acorn Warrington, especially Rick and our friendly staff, were able to resolve the issue with your car and provide you with excellent service. Your trust in us after your first service means a lot, and we are committed to ensuring your satisfaction with every visit. We pride ourselves on our reliable aftercare and a pressure-free environment, so you can feel supported throughout your ownership journey. We look forward to welcoming you back for your future services. Safe driving. Take care and have a wonderful day.
I went to inquire about a new Kia car…
I went to inquire about a new Kia car with my family. As soon as we entered the showroom, all the agents pretended to be busy and offered no assistance. After some time, we were attended to by an agent who didn't even offer us water, despite it being 33 degrees outside. He seemed uninterested in answering our questions and even suggested that we visit the MG garage instead, claiming they have better cars. Due to this experience, I will not be buying from Kia anymore; you have lost a customer.
23 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Dear Rishi, thank you for sharing your experience with us. We sincerely apologise for the lack of attention and support you received during your visit. Our aim is to create a pressure-free environment with friendly staff who are dedicated to providing excellent customer service. Your feedback is invaluable, and we will address this issue with our team to ensure it does not happen again. We are committed to regaining your trust and delivering the quality service you deserve in the future. If you have any further concerns, please feel free to reach out directly to customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.
Very very good!
This is going to be a very easy review to write as Acorn Kia we’re superb through the process of buying my EV4. I dealt with Mitch and he is a credit to the business. Any questions I had were answered quickly and fully and the service was the right mix of professional and friendly. Handover was excellent and the car was prepared to a very high standard. I can’t recommend Acorn and in particular Mitch enough. By way of reference in the last 12 months I have bought a Hyundai for my wife and a Renault for my son and this purchase was bar far the most trouble free and best experience.
21 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your wonderful review. We are thrilled to hear that your experience with Acorn Kia and Mitch was so exceptional. Our team prides itself on delivering a smooth and transparent car-buying experience, and it’s fantastic to know we achieved that for you. We truly appreciate your kind words about our knowledgeable and friendly staff, as well as the quality of service you received. Your satisfaction is our top priority, and we are committed to supporting you throughout your ownership journey with our reliable aftercare. If you have any further questions or need assistance, please don’t hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
The staff are friendly and polite
The staff are friendly and polite, booking is simple and the service is expedient. Very good.
17 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your wonderful review,. We're thrilled to hear that you found our staff friendly and the booking process simple. Our team is dedicated to providing reliable and quality customer service, ensuring a stress-free experience for everyone. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to support you throughout your entire ownership journey. Take care and have a wonderful day.
Excellent car
Excellent car. Great service. Really helped me all the way and delivered perfectly on time.
18 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, for your wonderful review, Adam. We're thrilled to hear that you found the process so easy and that Alex provided you with the helpfulness and information you needed. Our team is dedicated to delivering excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. Should you have any questions or need support in the future, please don't hesitate to reach out. Remember that we're here for you throughout your ownership journey. Take care and have a great day.
I had my service and first MOT…
I had my service and first MOT performed efficiently and without any nasty surprises.
Many thanks
12 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Martin, for your wonderful feedback. We're thrilled to hear that your service and MOT were performed efficiently and without any surprises. Our friendly staff always strive to provide reliable and honest customer service, ensuring a stress-free experience for all our valued customers. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance or aftercare, please don't hesitate to reach out. We look forward to seeing you again. Take care and have a great day.
Kia service
Had a car service at Kia Burntwood which I purchased for first two years when I purchased the car last year.
Friendly staff from start to finish & they kept me updated to when car would be ready for collection.
Overall a good experience.
10 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Paul, for your wonderful feedback. We're thrilled to hear that you experienced excellent service from our friendly and professional staff. We strive to go above and beyond for our customers and ensure satisfaction throughout your ownership journey. If you need any further assistance or have questions, please don't hesitate to reach out. We appreciate your support. Take care and have a wonderful day.
Dealt with my phone connectivety…
Dealt with my phone connectivety brilliantly. The service dept. are superb
11 juin 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Mrs Lovatt, for your wonderful feedback. We're thrilled to hear that our service department was able to assist you with your phone connectivity. Our friendly staff are dedicated to providing reliable and quality customer service, and it's great to know that you felt supported throughout your experience. We truly value your satisfaction and are here to help with any future needs. Your trust means a lot to us, and we look forward to serving you again
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