We had a great experience buying our new bed. First of all the salesman who sold us the bed was excellent. The staff at customer service were very helpful and patient when I wasn't sure which mat... Voir plus
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Lisez les avis des autres
Willowbrook Co have been excellent from a home demonstration of the bed to delivering within 2 weeks.Neil & Martin took my old bed & headboards away.Then assemblied the new bed working as a team never... Voir plus
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Ian and Scott were brilliant together working smoothly as a team. They explained everything and possibly more than needed. For example I didn't know about the backup if there was a power cut. I've now... Voir plus
L'entreprise a répondu
Can anyone tell me if the mattress on the adjustable beds should make a noise where the springs sound like zebedee. This has nothing to do with the adjustable bed company the question is a general on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Écrit par l'entreprise
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,7
Excellent
779 avis
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Paul made everything easy to understand…
Paul made everything easy to understand and the demonstration was great.
Highly recommended
Getting the bed I need now after some bad choices in the last few months
18 juin 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello,
We really appreciate your feedback, your 5-stars mean the world to us!
It's wonderful to hear that Paul made your experience so smooth and made your home demonstration so enjoyable. We truly prioritise your satisfaction and comfort, so we do hope you can enjoy your new adjustable bed for many years to come and if there is anything further we can do to assist you, please don't hesitate to get back in touch if there is anything further we can do to assist you.
All the best,
The Adjustable Bed Factory.
Bradley was very helpful and formative
Bradley was very helpful and formative. Well English speaking that I understood everything was very clear.
18 juin 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Gladys,
Thank you for taking the time to leave us your feedback, your experience is really important to us!
It's great to know that Bradley made your home demonstration really enjoyable and took the time to explain everything thoroughly to you and that you found it to be informative and clear.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Gary Metcalfe was punctual,pleasant and…
Gary Metcalfe was punctual,pleasant and gave a good bed demonstration. He explained everything and was very knowledgeable
7 juin 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Amy,
Thank you for taking the time to leave us your feedback, we truly appreciate your 5-stars!
We are thrilled to know that Gary made your home demonstration so enjoyable and took the time to everything everything thoroughly to you, to ensure you were left feeling confident about our products and services.
Our friendly team are always happy to help and if there is anything further we can do to assist you in the future, don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams demonstrated an…
Simon Williams demonstrated an adjustable bed. Fabulous range of beds, I'm looking forward to mine
2 juin 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Christina,
Thank you for awarding us 5-stars, we are so pleased you enjoyed your experience with us!
We are thrilled to hear that you enjoyed the home demonstration with Simon and that you were able to find an option that suits your individual needs.
We really hope you enjoy your new bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Service with a smile from Gary…
Service with a smile from Gary Metcalfe. Very informative and polite. The bed was very comfortable. 5 plus stars
29 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Tim,
Thanks for taking the time to leave us your feedback, it truly means the world to us!
It's wonderful to hear you enjoyed your home demonstration with Gary Metcalfe and that you found him to be informative and polite. We are also pleased to hear that you found our product comfortable and exceeded your expectations.
Our friendly team are always happy to help, so don't hesitate to get back in touch if there is anything further we can do to assist you!
All the best,
The Adjustable Bed Factory Team.
Réponse de Adjustable Bed Factory
Hello Sandra,
Thanks for taking the time to leave us your feedback, we really appreciate you awarding our service 5-stars!
It's wonderful to hear that you enjoyed the home demonstration and that you found our team to be informative. We hope it's given you some reassurance about our products and service and if there is anything further we can assist you with in the future, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed Factory Team.
Steve G did fantastic demo
We had an excellent demonstration today of the adjustable bed. Steve was very thorough and covered everything we need to know. He went through all the options available to us and he was very patient whilst I was deciding which fabric to have! We were really impressed and didn’t hesitate to order one today. Really looking forward to delivery now.
23 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Christine,
Thank you for taking the time to leave us your feedback, we truly value your comments and the help us to improve our service in the future!
It's great to hear that Steve was so helpful and made sure to explain everything thoroughly to you.
It's also wonderful to hear how patient he was with you, we know it's not always a simple decision and we want to make sure you are happy for committing to one of our products.
We are always here and happy to help, so if there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Excellent service from the company all round
Excellent service from the company in arranging for a (very helpful) demonstration of their beds' mechanism and explanation of their bed range. Also, very efficiently progressing the sale and arranging for the bed's construction and delivery. Ian and Dean were very efficient in dismantling and taking away my old bed and installing the new. I appreciated their very helpful explanation of the bed's features and of their clearing up after their work. They seemed proud of the product and with good reason - it is well designed and constructed.
16 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Ron,
Thank you for taking the time to leave us such wonderful feedback, it truly means the world to us!
It's great to hear you enjoyed your experience with us from start to finish and that you enjoyed the home demonstration. We know this are crucial in helping you find the best option for your individual needs.
We are also pleased to know our team took the time to explain everything thoroughly to you, so you were left feeling confident about your new bed.
Please don't hesitate to contact us, if there is anything further we can assist you with!
All the best,
The Adjustable Bed Factory Team.
Ian and Dean were our engineers
Ian and Dean were our engineers, they did a good job fitting and explaining how everything works, we were very happy with the service they gave.
13 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Elizabeth,
Thank you for your wonderful review, we love hearing about how our team have made a difference!
It's great to know Ian and Dean had the opportunity to demonstrate both their knowledge and professionalism and that they made sure to explain everything thoroughly to you!
We are pleased they met your expectations and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Ajustable bed
My new ajustable bed, replacing the old one. Ian & Dean, were great in removing and replacing with the new bed. All went smoothly respectfully and to vacoom as well. Greatful thanks to them both, all done within an hour, good and afficant service.
with thanks and appreciation
12 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Mr Rodman,
Thanks for leaving us 5-stars, your feedback means the world to us!
It's really great to hear that Ian and Dean were so helpful and took the time to clean up so you could enjoy your new bed straight away. We are also thrilled to know they met you expectations when it came to the installation time.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams arrived today to me…
Simon Williams arrived today to me about a bed, I'm really looking forward to my new bed.
His service was brilliant!
7 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Gail,
Thank you for your wonderful feedback, it really helps us to improve our service in the future!
We are delighted to hear that Simon made your experience so positive and managed to find an option that suited your individual needs. We really hope you enjoy your new bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams visited regarding an…
Simon Williams visited regarding an adjustable bed, absolutely thrilled with everything and looking forward to its arrival. Thank you so much!
6 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Alannah,
Thank you for taking the time to leave us your feedback, we love hearing how our team have made a difference!
It's wonderful to hear that Simon was so helpful and took the time to explain everything to you. We really hope your enjoy your new adjustable bed and if there is anything further we can do to assist you, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed factory Team.
Bradley was very polit and
Bradley was very polit and , was very informative
6 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello,
Thanks for taking the time to leave us 5-stars, we really appreciate any feedback! It's lovely to hear Brad was so helpful. We pride ourselves on providing outstanding customer service, so it's lovely to know BRad met these expectations.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Gifty
They did the work well and collected all the rubbish afterwards. very clear communication and explanation on how to use the equipment
2 mai 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Gifty,
We really appreciate your 5-stars, your feedback means the world to us!
It's great to hear our team were so efficient and took the time to explain everything to you. We are also pleased to hear that they maintained good communication throughout the process so you felt supported.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
BRADLEY
BRADLEY. CAME discussed prices which was 1 of our main concerns His explaining and made everything clear and concise and the demo was amazing most impressive a credit to your company
30 avril 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Rex,
Thanks for taking the time to leave us your feedback, it really helps us to improve our service in the future!
We are delighted to know that Bradley made your home demonstration so enjoyable and met your expectations during his visit.
It's also wonderful to know Simon took the time to answer all your questions and explain everything thoroughly to you. We will make sure to pass on your kind feedback and if there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
Brad did an excellent explanation and…
Brad did an excellent explanation and demonstration, allying many of our concerns regarding both cost and build
30 avril 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Barbara,
Thank you for your 5-stars, your feedback means the world to us!
It's wonderful to hear that Brad made your home demonstration really enjoyable and took the time to answer any questions to reassure you.
We pride ourselves on providing outstanding customer service, so we are thrilled to know that Brad was able to ease your concerns and leaving you feeling confident about our products and services.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
I met a lovely guy today from…
I met a lovely guy today from adjustable beds his name was Simon Williams he impressed me with his wealth of knowledge about beds I decided to go a head and buy he was amazing and kind to would recommend anybody to buy from this company
28 avril 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Dream,
Thanks for taking the time to leave us your feedback, we really appreciate your feedback!
It's great to hear that Simon was so helpful and took the time to thoroughly explain everything to you. We know this makes all the difference when it comes to feeling confident about a product or service.
We're thrilled to know that Warren was able to help you find the right option for your individual needs.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Paul was very friendly.
Paul was very friendly and professional. He displayed the equipment very well and ensured that I understood. A enjoyable experience.
23 avril 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Sandra,
Thanks for taking the time to leave us your feedback, we really appreciate it and it helps us to improve our service in the future!
It's great to hear that you enjoyed your home demonstration with Paul and that he took the time to explain everything thoroughly to you.
We are also thrilled to hear that paul had the opportunity to demonstrate both his professionalism and knowledge. If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
Martin and Stuart were really nice…
Martin and Stuart were really nice chaps they explained everything and if they were unsure of anything they just asked for example the mattresses were too different weights so the needed to know if that was correct, which it was.
17 avril 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Mrs Nugent,
Thank you for leaving us such a wonderful review, we really appreciate your feedback!
It's great to hear that Stuart and Martin were so helpful and made sure to thoroughly explain everything to you, so you were left feeling confident about your new products.
If there is anything further we can do to assist you, please don't hesitate to get back in touch!
All the best,
The Assistive Bathing Team.
Ian and Dean were lovely
Ian and Dean were lovely, hard working gents who explained what they were doing as they went along putting up my new adjustable bed they offered help when they saw me struggle. I can't fault them and the brilliant work they did, they were that good I bought a mattress protector from them. You've got a good pair of workers there, so says me and my daughter. Got to say thanks for get rid of my old bed too.
16 avril 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Beve,
Thank you for taking the time to leave us 5-stars! We always love hearing about how our team have made a difference to your experience.
We are thrilled to hear that Ian and Dean were so helpful and had the opportunity to demonstrate both their knowledge and professionalism.
It sounds like they have exceeded your expectations when it comes to their customer service, so we will make sure pass on your comments!
If there is anything further we can do to assist you, please don't hesitate to get back in touch.
All the best,
The Adjustable Bed Factory Team.
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