We had a great experience buying our new bed. First of all the salesman who sold us the bed was excellent. The staff at customer service were very helpful and patient when I wasn't sure which mat... Voir plus
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Lisez les avis des autres
Willowbrook Co have been excellent from a home demonstration of the bed to delivering within 2 weeks.Neil & Martin took my old bed & headboards away.Then assemblied the new bed working as a team never... Voir plus
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Ian and Scott were brilliant together working smoothly as a team. They explained everything and possibly more than needed. For example I didn't know about the backup if there was a power cut. I've now... Voir plus
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Can anyone tell me if the mattress on the adjustable beds should make a noise where the springs sound like zebedee. This has nothing to do with the adjustable bed company the question is a general on... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Écrit par l'entreprise
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,7
Excellent
779 avis
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Ross’s Demo
Ross is a great asset to the adjustablebedfactory.com he was efficient &. professional yet warm & friendly & polite he gave us a great demonstration nothing was too much trouble he was happy to answer all our questions also we can see and like the quality of the bed and like that it is handmade in the U.K. excellent 👍
13 janvier 2026
Avis spontané
Réponse de Adjustable Bed Factory
We’re delighted to hear that Ross provided an efficient, professional service while also being warm, friendly, and polite. It’s great to know you felt fully supported and that nothing was too much trouble — answering questions thoroughly is something we pride ourselves on.
We’re especially pleased that you can see and appreciate the quality of the bed, and that our handcrafted UK manufacturing stood out to you. Your kind words really mean a lot to both Ross and the wider team.
Thank you again for choosing AdjustableBedFactory.com.
Warm regards,
Adjustable Bed Factory Team
Bradley was very informative explained…
Bradley was very informative explained everything we needed to know about having a quality bed
12 janvier 2026
Avis spontané
Réponse de Adjustable Bed Factory
We’re pleased to hear that Bradley was very informative and took the time to clearly explain everything you needed to know about choosing a quality bed. Ensuring our customers feel confident and well‑informed is very important to us.
Thank you for choosing Adjustable Bed Factory.
Warm regards,
Adjustable Bed Factory Team
Great demonstration!…
The demonstration of the bed was very thorough & thoughtful of what Mum might need. A very comfortable bed with great optional extras if required!
8 janvier 2026
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for taking the time to share your feedback. We’re so pleased to hear that the demonstration was thorough and thoughtfully tailored to your mum’s needs. It’s wonderful to know you found the bed comfortable and appreciated the range of optional extras available.
We’re always here to help if you have any further questions or need support in choosing the right features.
Warm regards,
The Adjustable Bed Factory Team
Adjustable bed demonstration
Onka came to demonstrate the movable bed in my home. He was courteous and polite, incredibly friendly and full of additional information. He not only gave me advice in how to best use the bed, but also advice on raising my legs for my diabetes. He was an excellent representative of the company.
2 janvier 2026
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for sharing your experience. We’re delighted to hear that Onka provided such a courteous, friendly, and informative demonstration. It means a great deal to us that you took the time to leave this lovely feedback. If you ever need anything else, we’re always here to help.
Warm regards,
The Adjustable Bed Factory Team
Onkar was excellent
Onkar was excellent. He answered all our questions and was very kind. He listened to me and helped me choose a bed. I can’t wait to sleep on it.
31 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your wonderful feedback. We’re delighted to hear that Onkar was excellent in demonstrating the options and answering all your questions. His kindness and attentive approach truly reflect the service we strive to provide.
We’re so pleased he could help you choose the perfect bed and we hope you enjoy many restful nights ahead!
Warm regards,
The Adjustable Bed Factory Team
Great company
I received my adjustable bed at the end of November. First the salesman came, and we went through the sort of bed I wanted, what fabric I would like and any additions I might need. He even had a demonstration bed that I tried. There was no pressure into buying at all. I ordered my bed and within 2-3 weeks it arrived the engineer and his assistant put the bed together, showed me how to use the controls and other things that I could do. They were very friendly and worked well, they even cleaned up after themselves. They also dismantled my old bed and took it away with the mattress. What a great company. I would recommend them to anyone looking to buy an adjustable bed.
17 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for taking the time to share your experience! We’re thrilled to hear that everything went smoothly, from the initial visit where you were able to try the demonstration bed, to the friendly and efficient delivery and installation.
It’s great to know our team provided took care of everything, including dismantling and removing your old bed. We’re delighted that you’re happy with your new adjustable bed and truly appreciate your recommendation.
If you need any assistance in the future, please don’t hesitate to get in touch.
Warm regards,
The Adjustable Factory Team
Rob B
Rob B, rep. Absolutely excellent and not pushy at all. Very happy indeed. Excellent rep.
19 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your fantastic feedback! We’re delighted to hear that Rob provided excellent service and made the experience comfortable without any pressure. Your kind words mean a lot to us, and we’ll be sure to share them with Rob and the team.
If you need any further assistance, we’re always here to help.
Warm regards,
The Adjustable Bed Factory Team
Onkar was a perfect gentleman and very…
Onkar was a perfect gentleman and very respectful. The demonstration was fantastic. I lay on the bed for an hour whilst he sat outside. No pressure, just very good advice and information. I was more than happy to buy a bed.
12 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for sharing your experience! We’re delighted to hear that Onkar provided such a respectful and informative demonstration, giving you plenty of time and space to make your decision without any pressure. It’s wonderful to know his advice helped you feel confident in choosing a Willowbrook bed. Your kind words mean a lot to us!
Warm regards,
The Adjustable Bed Factory Team
Bradley was very helpful and explained everything well. He was very polite.
Bradley was very helpful and explained everything very well. He was very polite
11 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your kind words! We’re so pleased to hear that Bradley was helpful, explained everything clearly, and provided such polite service. We’ll be sure to share your feedback with him, it means a lot to our team.
If you have any further questions or need assistance, please don’t hesitate to get in touch.
Warm regards,
The Adjustable Bed Factory Team
Salesman/demonstrate (Chris Dodd) very…
Salesman/demonstrate (Chris Dodd) very polite not pushy showed us everything overall a pleasant experience
5 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your kind feedback! We’re delighted to hear that Chris provided a polite, informative demonstration. Ensuring our customers feel comfortable and well-informed is something we pride ourselves on, and it’s great to know this was your experience.
Warm regards,
The Adjustable Bed Factory Team
Ian and Alex did a very thorough job…
Ian and Alex did a very thorough job of removing the old bed and setting up of our new bed, explains all the controls very thoroughly and also being very cheerful and obliging
3 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for sharing your experience! We’re delighted to hear that Ian and Alex did such a thorough job removing your old bed and setting up the new one. It’s great to know they explained all the controls clearly and did so with cheerfulness and a helpful attitude. That’s exactly the level of service we aim to provide.
If you have any further questions or need assistance, please don’t hesitate to get in touch, we’re always happy to help.
Warm regards,
The Adjustable Bed Factory Team
Fantastic range of beds
Fantastic range of beds, great quality! Can’t wait for my bed to arrive.
1 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your lovely feedback. We’re delighted to hear that you’re impressed with our fantastic range of beds and their great quality. We can’t wait for your new bed to arrive and for you to start enjoying it! If you have any questions before delivery, please don’t hesitate to get in touch.
Warm regards,
The Adjustable Bed Factory Team
Fantastic service from Michael Hunter
Fantastic service from Michael Hunter. Everything fully explained and demonstrated to an excellent degree.
Michael is a thoroughly nice gentleman who has helped my mother in law out immeasurably
1 décembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for your wonderful feedback We’re delighted to hear that Michael provided such clear explanations and demonstrations, and that his support made a real difference for your mother-in-law. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.
Warm regards,
The Adjustable Bed Factory Team
Gary thoroughly explained everything we…
Gary thoroughly explained everything we needed to know about the adjustable beds!
He was on time, courteous and knowledgeable!
28 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for your wonderful feedback We’re delighted to hear that Gary was punctual, courteous, and provided such a thorough explanation about our adjustable beds.
Warm regards,
The Adjustable Bed Factory Team
Mattress last 3 nights AVOID!!!
Unfortunately I have to correct my review. 3 days in to having the bed installed and I notice the mattress change shape. It has a specific area that is hollow. Contacted straight away (day4) and they sent someone who lay on it,shoes and all for 5 seconds and then blatantly lied that mattress as no fault. They then offer to collect for refund but would charge for collection and charge for mattress.
YES, they would collect mattress but still charge me for it because I slept on it. This alone makes me believe that this mattress is a return , only put a new cover and off to the next person ME!
Now with the Furniture Ombudsman to solve the return.
Imagine being disabled, buy an item to support you only to be scammed and then have to go through the stress of try and fix it with a third party
AVOID! AVOID! AVOID!
27 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for your thoughtful feedback We’re delighted to hear that Chris F provided such a clear explanation, took the time to answer all your questions, and made the experience positive.
Warm regards,
The Adjustable Bed Factory Team
Brad has given us excellent service
Brad has given us excellent service. Everything explained fully. Friendly and made us feel very comfortable with decisions made!
27 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for your wonderful feedback We’re delighted to hear that Brad provided excellent service, explained everything clearly, and made you feel comfortable throughout the process. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.
Warm regards,
The Adjustable Bed Factory Team
Brad has done an excellent job.
Brad has done an excellent job fully detailing all options available to us and sold us a first class bed.
27 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for sharing your experience We’re thrilled to hear that Brad provided such detailed guidance and helped you choose a first-class bed. We’ll make sure your kind words reach him, it will mean a lot! If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.
Warm regards,
The Adjustable Bed Factory Team
Excellent
Onkar was a very pleasant man, excellent time keeping, very knowledgeable. I have been certainly impressed. If you’re looking for a bed, always ask for Onkar
27 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for your wonderful feedback We’re delighted to hear that Onkar made such a great impression with his punctuality, knowledge, and friendly approach. We’ll be sure to share your kind words with him, it will mean a lot!
If you need any further assistance or have questions about our adjustable beds, please don’t hesitate to reach out.
Warm regards,
The Adjustable Bed Factory Team
Great experience
Alex was on time and very friendly and easy to talk to. He made the whole experience easy and understandable. I was going to have another company come and demonstrate their bed, but was so impressed with Alex and the product, I cancelled the other firm and confirmed my order with Alex. He also fixed my printer whilst he was here. Can’t praise him enough.
27 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for your incredible feedback! We’re delighted to hear that Alex made the whole experience easy and understandable, and that his friendly approach gave you the confidence to choose us over another company. That’s exactly the level of service we strive for!
We’ll make sure Alex sees your comments, especially the part about fixing your printer (what a star!). If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.
Best regards,
The Adjustable Bed Factory Team
Rob Lincoln came to demonstrate an…
Rob Lincoln came to demonstrate an adjustable bed today. The details and demo were so helpful and gave me a good indication of what I will be buying.
Rob was very sincere and kind as I have only just lost my husband.
Care and consideration was always there.
He is a credit to your company.
I was very impressed with the construction of the bed and hopefully will be in touch soon.
25 novembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you so much for sharing your experience with us. We’re truly sorry for your recent loss and appreciate you taking the time to write such kind words during a difficult time.
We’re delighted to hear that Rob provided a helpful and sincere demonstration, showing care and consideration throughout. He will be so pleased to know he made a positive difference for you.
If you have any questions or need further support when you’re ready, please don’t hesitate to reach out—we’re here to help.
Best regards,
The Adjustable Bed Factory Team
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