Adjustable Bed Factory Avis 

779
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a great experience buying our new bed. First of all the salesman who sold us the bed was excellent. The staff at customer service were very helpful and patient when I wasn't sure which mat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Willowbrook Co have been excellent from a home demonstration of the bed to delivering within 2 weeks.Neil & Martin took my old bed & headboards away.Then assemblied the new bed working as a team never... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ian and Scott were brilliant together working smoothly as a team. They explained everything and possibly more than needed. For example I didn't know about the backup if there was a power cut. I've now... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can anyone tell me if the mattress on the adjustable beds should make a noise where the springs sound like zebedee. This has nothing to do with the adjustable bed company the question is a general on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.

British-Made Adjustable Beds at Factory Direct Prices

Écrit par l'entreprise

At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
Peace of Mind
All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
Hand Built in Britain
The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
Free UK Mainland Delivery
Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

779 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(779)

122 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bradley was extremely helpful and…

Bradley was extremely helpful and professional

24 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your kind words! We’re delighted to hear that Bradley was extremely helpful and professional during your experience. We’ll make sure he sees your feedback, it will mean a lot to him.
If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

Best regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Really polite and helpful showed us how…

Really polite and helpful showed us how the bed worked and explained it very well

24 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your lovely feedback! We’re so pleased to hear that the demonstration was clear and helpful, and that everything was explained so well. Making sure our customers feel confident and informed is always our priority.
If you have any further questions or need assistance, please don’t hesitate to get in touch, we’re here to help.

Best regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Lee was very patient and understanding…

Lee was very patient and understanding of my needs in relation to the use of an adjustable bed. Having the bed to try out and adjust accordingly to enable me to get in/out of bed was very useful in helping us to make a decision of the type of bed/mechanism. For me it was more about the mechanism and being able to get in/out of the bed than the aesthetics. We were left having been given a quote verbally and by email with no pressures other than the thought of when the sale (discounts) were coming to an end.

22 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for sharing your experience. We’re so pleased to hear that Lee took the time to understand your needs and made the demonstration comfortable and helpful. Being able to try the adjustable bed at home is such an important part of finding the right solution, and we’re glad it helped you make an informed decision.

If you have any further questions or need assistance, please don’t hesitate to get in touch.

Warm regards,
The Recliner Factory Team

Noté 5 sur 5 étoiles

Pleasant Experience

Lee, the Product Specialist was very polite, informative, knowledgeable. Decided to buy a bed thank you Lee

21 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for sharing your experience. We’re delighted to hear that Lee provided such polite, informative, and knowledgeable service. It’s wonderful to know his support helped you feel confident in choosing your new bed.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

ALEX was friendly and answered all our…

ALEX was friendly and answered all our questions confidently.
Thank you Alex!!

20 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your kind words. We’re so pleased to hear Alex was friendly and confident in answering all your questions. We’ll make sure he sees your feedback.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Electric bed

Alex came on time he was very polite and new his product very well

19 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your kind words. We’re delighted to hear Alex arrived on time and provided such knowledgeable, polite service. We’ll be sure to share your feedback with him, it means a lot to our team.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Wonderful range of quality beds

Wonderful range of quality beds, British made too!

19 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your lovely feedback. We’re so pleased you enjoyed our range of quality, British-made beds – craftsmanship and comfort are at the heart of what we do.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Ian and Matt arrived exactly when they said they would.

Engineers arrived exactly when they said they would. They were polite, informative and worked together as an efficient team.
The old bed was dismantled and removed, carpet hoovered and new bed assembled quickly. Being a repeat customer, it was good to see that both the service element and product quality had been maintained. Extremely satisfied customer.

18 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that our engineers arrived promptly and provided a professional, efficient service from start to finish. It’s wonderful to know that the care taken with dismantling, cleaning, and assembling met your expectations, and we truly appreciate your loyalty as a repeat customer. Maintaining both service and product quality is always our priority, so your feedback means a lot to us.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Excellent service very professional and…

Excellent service very professional and polite.

18 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your kind words. We’re so pleased to hear you found our service excellent and our team professional and polite. Providing a smooth and positive experience is always our goal, and it’s wonderful to know we delivered that for you.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Martin and Stuart did an amazing job at…

Martin and Stuart did an amazing job at putting the bed up! A real credit to your company

12 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you so much for sharing this! We’re thrilled to hear Martin and Stuart made such a great impression and did an amazing job setting up your bed. They’ll be delighted to know their hard work is appreciated, they really are a credit to our team.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

New bed

ALEX arrived this morning to demonstrate your product. Straight away he made me feel comfortable and at ease. His product knowledge gave me the information that was needed to decide which product was best for my needs. The demonstration was excellent and I felt very happy with the bed. All in all he was a very pleasant person ☺️.

14 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your wonderful feedback. We’re delighted to hear that Alex made you feel comfortable and at ease during the demonstration. His product knowledge and clear explanations are qualities we’re very proud of, and it’s great to know they helped you choose the bed that best suits your needs.

We’ll be sure to share your kind words with Alex, he’ll be thrilled! If you need any further assistance or advice, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Rob was very helpful gave demonstration…

Rob was very helpful gave demonstration and answered all our questions.

13 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your feedback! We’re so pleased to hear that Rob provided a helpful demonstration and answered all your questions. We’ll make sure he sees your kind words, it means a lot to our team.

If you need any further assistance or advice, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Fabulous bed.

Investing in one of these beds was one of the best decisions we have made. Having suffered from acid reflux for years, causing disturbed sleep and even pain I was becoming desperate. Taking prescribed omeprazole was no real help. I now sleep with the back raised and the legs raised also. After just a few days I realised I had no reflux, even stopped the omeprazole and still have no reflux. I never have a bad night any more and simply love my bed. The comfort level is superb and it has the bonus of looking very beautiful. Love it.

28 août 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for sharing your incredible experience. We’re thrilled to hear that your new adjustable bed has made such a positive difference to your sleep and overall comfort. It’s wonderful that raising the back and legs has helped eliminate reflux and allowed you to stop medication, what a fantastic result! We’re delighted you love the comfort and design of your bed, and we truly appreciate your kind words.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Lawrence and Tim were very efficient…

Lawrence and Tim were very efficient polite and professional.

11 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your kind feedback. We’re delighted to hear that Lawrence and Tim provided such efficient, polite, and professional service. We’ll make sure your comments are passed on to them. If you need any further assistance, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Outstanding Service and Quality from Start to Finish!

My husband and I recently bought an adjustable bed from The Adjustable Bed Factory, and we couldn’t be happier with both the product and the service. From our first phone call to book an appointment right through to delivery day, we received exceptional communication and care every step of the way.

John Myers and his manager visited our home to demonstrate the bed and take our order. They were friendly, knowledgeable, and took the time to explain everything clearly — John even measured the room to ensure the bed would fit perfectly.

Although we were told to expect delivery in two to three weeks, we were delighted to be contacted after just ten days to say our bed was ready. On delivery day, Lawrence and Mark R. arrived promptly, worked efficiently, and showed great professionalism while removing our old bed and installing the new one. Lawrence also gave us a clear demonstration once it was set up.

The bed itself is stylish, comfortable, and beautifully made. We have no hesitation in recommending The Adjustable Bed Factory for their five-star service and top-quality adjustable beds!

10 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you so much for sharing your experience in such detail. We’re thrilled to hear that your journey with us was smooth and supported by exceptional communication and care.

It’s wonderful that John Myers and his manager provided a clear and informative demonstration, ensuring everything was measured perfectly for your home. We’re also delighted that Lawrence and Mark R. delivered and installed your bed so efficiently, with professionalism and a helpful demonstration at the end.
We’re proud that your new adjustable bed is not only stylish and beautifully made but also delivering the comfort you were looking for. Your recommendation means the world to us, thank you for choosing The Adjustable Bed Factory!

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Nothing was to much trouble

Nothing was to much trouble! Courteous and respectful lovely man .

10 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

We’re so pleased to hear that our representative was courteous, respectful, and went the extra mile to ensure a positive experience. It’s always our goal to provide thoughtful, pressure-free service especially when helping customers make important comfort decisions.

Thank you again for taking the time to share your feedback!

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Keep it up Onkar


Onkar is very informative and knows his stuff honest and straight forward. Didn't feel pressured. Very genuine sales man who listens to what you need not what they want to sell.

8 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

We’re so pleased to hear that Onkar provided such an honest, informative, and pressure-free experience. It’s great to know he took the time to listen to your needs and explain everything clearly just the kind of service we aim to deliver every time.
Your kind words mean a lot, and we’ll be sure to pass them on to Onkar.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Great Demonstration

Onkar Farmah & Rebecca were very friendly and professional. I was happy to make the purchase of the bed.

7 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

We’re delighted to hear that Onkar and Rebecca provided such friendly and professional service. It’s wonderful to know you felt confident and happy with your purchase, and we’re excited for you to enjoy your new bed.
If you have any questions or need further assistance, we’re always here to help.

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

Simon explained everything in great…

Simon explained everything in great detail. Looking forward to my new bed.

6 novembre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

We’re so pleased to hear that Simon took the time to explain everything in great detail and made you feel confident about your new bed. It’s always our goal to ensure customers feel informed and supported throughout the process.

We’re excited for you to enjoy your new bed soon thank you again for choosing us!

Warm regards,
The Adjustable Bed Factory Team

Noté 5 sur 5 étoiles

A great experience

The men arrived on time were very polite and helpful.
They removed the existing bed and installed the new one took away all the packaging and even hoovered the carpet for me.

31 octobre 2025
Avis spontané
Logo de Adjustable Bed Factory

Réponse de Adjustable Bed Factory

Thank you for your lovely feedback! We're so pleased to hear that the team arrived on time and provided such polite and helpful service. It's great to know they took care of everything from removing the old bed to installing the new one, tidying up, and even hoovering the carpet! We’re glad we could make the experience smooth and stress-free for you. Enjoy your new bed!

Warm regards,
The Adjustable Bed Factory Team.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus