We had a great experience buying our new bed. First of all the salesman who sold us the bed was excellent. The staff at customer service were very helpful and patient when I wasn't sure which mat... Voir plus
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Lisez les avis des autres
Willowbrook Co have been excellent from a home demonstration of the bed to delivering within 2 weeks.Neil & Martin took my old bed & headboards away.Then assemblied the new bed working as a team never... Voir plus
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Ian and Scott were brilliant together working smoothly as a team. They explained everything and possibly more than needed. For example I didn't know about the backup if there was a power cut. I've now... Voir plus
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Can anyone tell me if the mattress on the adjustable beds should make a noise where the springs sound like zebedee. This has nothing to do with the adjustable bed company the question is a general on... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Écrit par l'entreprise
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,7
Excellent
779 avis
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Ian and Tay were…
Order 20SRB08667 Ian and Tay were brilliant, tidy and very professional. Showed us everything we needed to know about the bed. Really pleased with the service.
29 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your lovely feedback! We're so pleased to hear that Ian and Tay provided such brilliant service. It's great to know they were tidy, professional, and took the time to walk you through everything about the bed. We’re delighted you’re happy with the experience.
Warm regards,
The Adjustable Bed Factory Team.
Onkar was very thorough in his…
Onkar was very thorough in his assessment of my needs and my preferences. His pleasant, friendly and professional attitude combined with his knowledge made the whole process simple and quick.
24 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
We're so pleased to hear that Onkar provided such a thorough and thoughtful service. His friendly and professional approach, combined with his product knowledge, is exactly what we strive for.
Warm regards,
The Adjustable Bed Factory Team.
Simon Williams arrived and demonstrated…
Simon Williams arrived and demonstrated a bed, I found the bed to be extremely comfortable. Simon was very helpful and explained everything in full detail. Overall a fantastic experience.
25 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Thank you for your fantastic feedback! We're so pleased to hear that Simon Williams provided such a helpful and informative demonstration, and that you found the bed extremely comfortable. We always aim to deliver a relaxed and reassuring experience, and it's great to know Simon made that happen for you.
We truly appreciate your kind words and look forward to helping you enjoy your new bed to the fullest.
Warm regards,
The Adjustable Bed Factory Team.
Order number 20SRB08631 to CV23 9QR
Order number 20SRB08631 to CV23 9QR
Ian and Tay are a credit to your company.
Their service and attention to detail was excellent,
I can with no hesitation give them full marks.
Ian especially clearly loves his job.
Mike Smith.
15 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Mike,
Thank you so much for your lovely feedback! We’re thrilled to hear that Ian and Tay provided such excellent service and attention to detail during your installation. It’s always wonderful to know when our team members leave a lasting impression, and we’ll be sure to pass your kind words on to both of them.
All the best,
The Adjustable Bed Factory Team.
Gary Metcalfe visited today and gave an…
Gary Metcalfe visited today and gave an excellent bed demonstration. Would highly recommend
14 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Ken,
We always aim to offer clear, helpful guidance without pressure, and it’s great to know Gary delivered just that.
All the best,
The Adjustable Bed Factory Team.
Great work Ionut and Neil.
Ionut and Neil provided an excellent service. Arrived promptly at arranged time. Both polite and amiable. If I could give them more stars I would. Thanks to both of you.
10 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Chris,
Thank you so much for your kind words! We’re thrilled to hear that Ionut and Neil provided such excellent service and made a great impression during your delivery. Punctuality, professionalism, and friendliness are exactly what we strive for, and it’s wonderful to know they delivered on all fronts.
All the best,
The Adjustable Bed Factory Team.
Stuart and Martin were absolutely…
Stuart and Martin were absolutely wonderful nothing was to much trouble. Really professional carrying out the installation of the bed. Thank you guys brilliant so nice to have met them.
29 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Philip,
Thank you so much for your kind words! We’re delighted to hear that Stuart and Martin provided such professional and helpful service during your bed installation. We’ll be sure to pass on your thank. It’s great to know you enjoyed meeting them.
All the best,
The Adjustable Bed Factory Team.
Andrew and Simon J were great
Andrew and Simon J were great. Arrived slightly later than expected but once here speedily put the bed together and left the room clean and tidy. Delighted with their service
1 octobre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Carol,
Thanks for your review and we hope you enjoy your new adjustable bed.
All the best,
The Adjustable Bed Factory Team.
Adjustable bed delivery
No problem with the guys who delivered and installed our adjustable bed they were very good. However the cot side had been missed off the order which is very important to us as my wife has dementia and is prone to falling out of bed. The delivery guys did phone their office to report the problem.
29 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Neil,
Thanks for your feedback and apologies again that your order was missing an item.
All the best,
The Adjustable Bed Factory Team.
First class service !
I ordered two beds earlier today after our home demonstration, which was hastily arranged only two days after our phone call on Friday. We were surprised that a Sunday morning appointment was possible. Our
overall experience has been very pleasant, thanks to polite and professional call handlers, and the demo itself was carried out by a friendly Yorkshireman called Gary Metcalf. He dealt with us in a respectful manner, listened to our requirements and made suggestions which were appropriate to our needs. We were even able to fast track the bed my wife chose, which she required more urgently due to her recent decline in mobility. Overall, this company has been very easy and enjoyable to deal with. I intend to review the beds themselves at a later date, after we have taken delivery.
28 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Dale,
Thanks for your kinds words towards our team. Glad you've enjoyed the experience so far and we will be in touch when your bed is ready for installation.
All the best,
The Adjustable Bed Factory Team.
Have chair will travel
DeanandAndy we’re up to date with the product details,and kind and friendly towards me made me feel at ease
26 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Pat,
Thanks for the five-star rating and kind words towards Dean and Andy, which we will pass on.
All the best,
The Adjustable Bed Factory Team.
The whole service has been excellent…
The whole service has been excellent from the initial visit from the Consultant who was knowledgeable and informative. He did a good demonstration of the bed in my own home.
The order took about 4/5 weeks but I had a small delay because I changed the mattress that I wanted and this had to be ordered in.
The delivery and bed fitters Simon L and Lawrence were excellent again professional and gave a good demonstration of how the bed worked. They took my old bed/mattress away and took all packaging away. The staff in the office were also friendly, helpful and efficient.
First class company.
the
18 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Jan,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found the entire process, from the home demonstration to delivery and installation was excellent and met your expectations!
It’s wonderful to know Simon, Lawrence and our office team all made the process smooth, professional and helpful and that you’re happy with your new bed.
We truly appreciate your kind words and recommendation and we’re proud to have provided you with a first-class service. If there’s ever anything more we can do to assist you further in the future, please don’t hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Simon Williams demonstrated an…
Simon Williams demonstrated an adjustable bed, the bed is very comfortable and will be very useful going forward. Simon was efficient and helpful
11 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello John,
Thank you for sharing your kind feedback, it truly means so much to our team!
We’re delighted to hear that Simon made your home demonstration enjoyable and helped you find the option best suited to your individual needs.
We’ll be sure to pass on your kind words and if there is ever anything more we can do to assist you further in the future, please don’t hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Réponse de Adjustable Bed Factory
Hello Gary,
Thank you for taking the time to share your wonderful feedback, your 5-star review is truly appreciated!
It’s fantastic to hear that Tom and Martin were so helpful and made your experience such a positive one.
If there’s ever anything more we can do to support you further in the future, please don’t hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Adjustable bed delivery
The bed was delivered by Simon and Andrew they were very efficient and friendly, overall a very good service.
11 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Anthony,
Thank you for taking the time to share your feedback, it’s always a pleasure to hear when our team has made a real difference to our customers!
We’re delighted to know that Simon and Andrew were efficient and met your expectations with their service.
If there’s ever anything more we can do to assist you further in the future, please don’t hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Fast and friendly service
Fast and friendly service, the bed was assembled perfectly no damage to flat and they explained all the systems very clearly.
Definitely great service and exceeded my expectations.
2 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Gareth,
Thank you for sharing your wonderful feedback, it truly means the world to us!
We’re delighted to hear the team delivered a fast and friendly service, assembled everything perfectly and explained the systems clearly. It’s wonderful to know we exceeded your expectations we really appreciate your kind words.
If there is ever anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Was fantastic service start to finish…
Was fantastic service start to finish both Simon J and Andrew. Very friendly and very professional. Thankyou guys
8 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Ross,
Thank you for taking the time to share your feedback with us, it's always great to hear when our team have made a difference!
It's wonderful to know that you have had a positive experience from start to finish and that our team had the opportunity to demonstrate both their knowledge and professionalism.
If there is ever anything more we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Best decision I made
The bed we ordered was ready much earlier than we thought, we asked if they could store it for a few weeks and that was agreed with no problem, when we were ready for the bed the lady I spoke to was so nice, polite and friendly, think her name was Lisa? She sorted out delivery that was great, we didn't have to wait too long.
The boys who delivered the bed were also great Ian & Dean, polite, friendly very efficient, demonstrated the bed easily, answered any questions we had. Just before they left we realised the bed was on legs and not castors as we had asked for, for ease of moment. They changed these without any problems, took all the packaging away.
The bed itself is taking a little while to get used to as it is my first adjustable bed, getting used to the moving parts for your body takes a while to adjust to, I have now had the bed 4 days and last night I slept for seven & a half hours!! Only getting up once which was great, I think I have cracked where I need the mattress to be for my dodgy hip!!
I'm over the moon with everything. Thank you 😊
2 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Henry,
Thank you for sharing your review with us, it’s always a pleasure to hear when our team has made a difference to your experience!
We’re delighted that your new bed arrived earlier than expected, allowing you to start enjoying the benefits right away. It’s also great to know that our installation team took the time to answer your questions and quickly adjusted the castors for you without any issues.
We hope you enjoy the comfort of your new adjustable bed for many years to come and should you ever need further assistance, please don’t hesitate to get back in touch, we’ll be more than happy to help.
All the best,
The Adjustable Bed Factory Team.
Impressed
Wow!! well what an experience so far. Came up on this FactoryBed site online coincidencely and decided to click on chat. Within 10 minutes of explaining what I was looking for an appointment was booked and the specialist was prompt on the time given. First impression as they say is always a lasting one and this one will be one. Robert ( Rob). You did justice as a company specialist not only you're good at what you does. You're personality, your friendliness and honesty stands out for myself and partner. Thanks for your service thus far and we await our purchase. Excellent service.
4 septembre 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Mary,
Thank you so much for taking the time to leave us such wonderful feedback, it truly means the world to our team!
We’re delighted to hear that your first experience with us has been such a positive one. Robert will be thrilled to know that his friendliness, honesty and expertise made such a strong impression on you and your partner.
We truly appreciate your kind words and are excited to continue supporting you as you await your new purchase. Thank you again for choosing us and if there is ever anything more we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
I was impressed by the delivery and installation of the bed
I was impressed by the delivery and installation of our new bed that Martin and Stuart did. They were on time, very polite and advised me of the process before they started. They removed all the packaging as they went along. Worked carefully and speedily and on completion we were taken through how the automation on the bed worked. They answered all our questions.
28 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Kathryn,
Thank you for sharing your wonderful feedback with us, it truly means the world to us and your review helps us to improve our service in the future!
It's great to know that our delivery and installation teams left a positive impression on you and ensured you were kept up to date throughout the process.
Our friendly team are always here and happy to help, so if there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
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