We had a great experience buying our new bed. First of all the salesman who sold us the bed was excellent. The staff at customer service were very helpful and patient when I wasn't sure which mat... Voir plus
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Lisez les avis des autres
Willowbrook Co have been excellent from a home demonstration of the bed to delivering within 2 weeks.Neil & Martin took my old bed & headboards away.Then assemblied the new bed working as a team never... Voir plus
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Ian and Scott were brilliant together working smoothly as a team. They explained everything and possibly more than needed. For example I didn't know about the backup if there was a power cut. I've now... Voir plus
L'entreprise a répondu
Can anyone tell me if the mattress on the adjustable beds should make a noise where the springs sound like zebedee. This has nothing to do with the adjustable bed company the question is a general on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.
British-Made Adjustable Beds at Factory Direct Prices
Écrit par l'entreprise
- At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
- Peace of Mind
- All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
- Hand Built in Britain
- The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
- Free UK Mainland Delivery
- Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 988 2898
- sales@adjustablebedfactory.com
- www.adjustablebedfactory.com
4,7
Excellent
779 avis
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A répondu à 100 % de ses avis négatifs
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Honest
Honest, went extra mile, friendly, put me at my ease, nothing too much trouble, great service. It made me realise how other deliveries from other firms fell short of the mark.
27 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Ms Evans,
Thank you for taking the time to share your wonderful feedback, it truly means the world to us!
We’re so pleased to hear our team went the extra mile and made the whole process friendly and stress-free for you. It’s great to know we stood out compared to your past experiences and we truly appreciate your kind words about our service.
If there is anything more we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Thebed was ready for delivery in two weeks
Thebed was ready for delivery in two and a half weeks and delivered and assembled by two very competent caring men, who respected my property. Stuart and Martin were very well presented, polite and helpfuI and it was a pleasure to have them working in my home. Once assembled and put into place I was given another demonstration on how the bed functioned.
However, the foam mattress was delivered instead of the pocket spring mattress I ordered. This was recorded on the iPad and I’m expecting the company to contact me to put it right. It was not the fault of the delivery men to my knowledge.
27 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Brenda,
Thank you for taking the time to share your review with us, it truly means the world!
We’re so pleased to hear that Stuart and Martin provided such polite, respectful and professional service during your delivery and installation; it’s great to know they made the process a positive one for you.
We’re very sorry about the mix-up with your mattress and appreciate your patience and understanding. Our team has this noted and will be in touch to ensure the correct mattress is delivered as soon as possible. Thank you again for your feedback, and for giving us the opportunity to put this right.
If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Fantastic service37
The sales person explained everything and the two men Dean and Andrew who delivered and assembled the bed were excellent. They were friendly polite and extremely caring ensuring everything was correctly in place and working
22 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Barry,
Thank you for your kind review. We’re delighted to hear that everything was explained clearly and that Dean and Andrew provided such excellent service during delivery and installation. It’s wonderful to know they were friendly, polite, and took such care to ensure everything was set up perfectly for you.
All the best,
The Adjustable Bed Factory Team
Problem bed solver.
Had our double bed delivered yesterday (Friday). One problem the warehouse gave the engineer (Andrew No,37) the wrong mechanisms and matteress's. So Amdrew phoned the office and sorted it so he could come back with the correct ones this morning. Andrew yesterday asked if it would be ok to be at ours about 0800hrs and we agreed. Andrew was absolutely brilliant fitted the mechanism's and matteress's went through the instructions with us showing us it all in operation. What a Gent coming out to us on his day off and saying no way would he leave us like it over the Bank Holiday as we can Totally appreciate. ONE VERY NICE GENTLEMAN AND ENGINEER. CAN NOT THANK HIM ENOUGH.WE PERSONALLY GIVE HIM 20 OUT OF 10.
23 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Charles,
Thank you for sharing your experience. We’re so pleased to hear how well Andrew looked after you, resolving the issue so quickly and going above and beyond to ensure everything was fitted and demonstrated properly. Your kind words about his dedication mean a great deal, and we’ll be sure to pass them on to him.
All the best,
The Adjustable Bed Factory Team
The installation team Stuart and…
The installation team Stuart and Martin were very good. They qickly removed my old bed before installing the new one working quickly and once done clearly explaining how the bed worked. Excellence service
5 août 2025
Réponse de Adjustable Bed Factory
Hello Laraine,
Thank you for your lovely feedback. We’re delighted to hear Stuart and Martin provided such excellent service, removing your old bed and setting up the new one so efficiently. It’s great to know they also took the time to clearly explain all the features for you.
All the best,
The Adjustable Bed Factory Team
Bradley came to see us
Bradley came to see us. Was very friendly service was quick. Bed ordered and ready for delivery
21 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Michelle,
Thank you for your kind words. We’re so pleased to hear Bradley made the process so friendly and straightforward, and that your order was handled quickly. We look forward to delivering your new bed soon.
All the best,
The Adjustable Bed Factory Team
Order number 37/SRC16166 Early delivery…
Order number 37/SRC16166 Early delivery with bright confident engineer with dedicated and clean quick work and plenty of instuction by ANDREW.
19 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Barry,
Thank you for your excellent review and we are thrilled to hear of the positive experience you had with Andrew.
We hope that you enjoy the benefits of your purchase for years to come.
All the best,
The Adjustable Bed Factory Team.
bed repair
Ionut/Tom made a great team ,so kind and helpful ,
two of the nicest men I could have had to make sure the job was well done, so pleased
13 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Patricia,
Thank you for taking the time to share your lovely feedback, your 5-stars are really appreciated!
We’re so pleased to hear that Ionut and Tom made such a great team and ensured the job was done to the highest standard. Your kind words about their helpfulness and professionalism mean a lot and we’ll be sure to share them with the team.
We’re delighted you’re so pleased with the result and if there is ever anything further we can do to assist you in the future, we’re always here to help!
All the best,
The Adjustable Bed Factory Team.
Andy and Dean .
Andy and Dean installed our new bed , there was a problem with the headboard which I requested we keep but they soon had it fixed , they were both very pleasant , courteous and obliging . I would recommend this company.
12 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Jose,
Thank you for sharing your experience with us, it truly means the world!
We’re so pleased to hear that Andy and Dean were pleasant, courteous and obliging during your bed installation. It’s great to know they were able to quickly resolve the headboard issue so you could keep it as requested.
Your recommendation means a great deal to us and we’ll be sure to pass your kind words on to the team. If there is every anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Kind regards,
Fantastic quality and very comfortable…
Fantastic quality and very comfortable bed! Simon Williams was very knowledgeable and helpful
12 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Jennifer,
Thanks for taking the time to share your experience with us, it truly means the world to us!
It's wonderful to hear that you enjoyed your home demonstration and found the bed to be really comfortable. It's also great to know that Simon had the opportunity to demonstrate both his knowledge and professionalism.
If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Had a fab experience with rep
Had a fab experience with rep. Rob Bruce. Was so good and patient. Bought a lovely bed, cant wait. Would like to say a big thank you Rob
8 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Patricia,
Thank you so much for sharing your kind words, we truly appreciate you sharing your feedback!
We’re thrilled to hear you had a fantastic experience with Rob Bruce. He’s truly dedicated to providing great service and we’ll be sure to pass on your thanks.
We hope you enjoy your lovely new bed and can’t wait for you to experience all the comfort it brings, for many years to come!
If you need anything else, please just let us know. Our friendly team are always here and happy to help!
All the best,
The Adjustable Bed Factory Team.
Bradley was extremely helpful and very…
Bradley was extremely helpful and very respectful i look forward to getting my new bed
8 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Natasha,
Thank you so much for sharing your feedback with us, it truly means a lot!
We're delighted to hear that Bradley was able to assist you and help find the perfect option to suit your needs. We hope your new adjustable bed brings you comfort and support for many years to come.
If there's anything else we can help with in the future, please don't hesitate to reach back out. Our friendly team are always here and happy to help!
All the best,
The Adjustable Bed Factory Team.
Very happy with the service by Simon…
Very happy with the service by Simon Williams. The bed looks amazing and it will be a huge benefit to both of us. I found Simon to be very nice and helpful.
7 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello,
Thank you for your kind words, they truly mean the world to us!
We’re so pleased to hear that Simon provided such a helpful and friendly service and that you’re happy with your new bed. It’s wonderful to know it will be such a great benefit for you both; we hope you enjoy it for many years to come.
If there is anything more we can do for you in the future, please don't hesitate to get back in touch, our friendly team are always here and happy to help!
All the best,
The Adjustable Bed Factory Team.
Bradley
Bradley - a very efficient and professional sales rep. Good quality mattress and good choice of colours . Prepared to listen to my needs for an adjustable bed . Looking forward to the installation!
7 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Janet,
Thank you so much for sharing your wonderful review, it truly means the world to us and our team!
We’re delighted to hear that Bradley was so supportive and took the time to walk you through all the available options. We understand how important it is to find the perfect fit for your needs and Bradley always takes great care to answer every question and ensure you feel confident in our products and services.
If there’s ever anything else we can do to help in the future, please don’t hesitate to get in touch!
All the best,
The Adjustable Bed Factory Team.
Great Service
The installers, Andy and Dean were very pleasant, informative and professional. Would definitely recommend this company.
5 août 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Antony,
Thank you for taking the time to leave us your kind words, it's always great to hear how our team have made a difference!
We're delighted to hear that Andy and Dean provided such pleasant and professional service. Your recommendation means a lot to us, and we truly appreciate your support.
If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory.
Simon L & Lawrence great installation team
The installation team of Simon L and Lawrence were very pleasant and knowledgeable. They set to to firstly remove my old bed prior to installing my lovely new bed. They were efficient, working well together and explaining how the bed worked. I found the experience enjoyable and looked forward to using my gorgeous new bed. Both men were very polite and well mannered throughout.
30 juillet 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Mary,
Thank you for your lovely review, your feedback truly means the world to us!
We're so pleased to hear that Simon L and Lawrence made the installation process smooth and enjoyable for you. It’s great to know they were efficient, polite and took the time to explain everything clearly. We're delighted you're happy with your new bed and hope you enjoy many comfortable nights ahead.
If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Order and delivery of adjustable bed
From the first meeting with rep and subsequent delivery of adjustable bed I was very impressed with speed and delivery.both the rep Lee and delivery driver Simon were extremely helpful. I was phoned day before delivery and given approx time and they were here within that time frame despite negotiating the dreaded M25.
All in all a first rate service. MRS M EDE
31 juillet 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Maureen,
Thank you for your kind review, it truly means the world to us and helps us to improve our service in the future!
We're so pleased to hear that your experience, from the initial meeting with Lee to the delivery by Simon, was smooth and efficient.
It's great to know they were both so helpful and that the delivery was prompt, even with the challenges of the M25! We truly appreciate your feedback and are glad you're happy with your new adjustable bed.
If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Delivery and set up of new bed
Delivery and set up of new bed done very quickly and efficiently by Simon L and Lawrence. They took all packaging away alongside the old bed and were really helpful with the installation. Thanks
30 juillet 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Joanne,
Thank you for taking the time to share your experience and leave us your feedback!
We’re thrilled to hear that Simon L and Lawrence provided a quick and efficient delivery and setup and that they took care of everything including the packaging and removal of your old bed.
We’ll be sure to pass on your thanks to them and if you need any further assistance in the future, please don't hesitate to get back in touch!
All the best,
The Adjustable Bed Factory Team.
Bradley came today was very helpful…
Bradley came today was very helpful already got there bed looking to buy a smaller 4ft foot
29 juillet 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Belinda,
Thank you for taking the time to leave us your feedback, we truly appreciate your review and it helps us to improve our service in the future!
We’re glad to hear that Bradley was helpful during his visit. If you’re considering a smaller 4ft bed or need any assistance with your next purchase, please don’t hesitate to reach out. We’re here to help you find the perfect fit.
All the best,
The Adjustable Bed Factory Team.
Bradley came this morning and I have…
Bradley came this morning and I have ordered my bed a lovelyperson that listened to my needs, looking forward to a good nights sleep. It's nice to have someone who listened but also was professional.
29 juillet 2025
Avis spontané
Réponse de Adjustable Bed Factory
Hello Shirley,
Thank you for taking the time to leave us your wonderful feedback, we truly appreciate your sharing your review!
We’re so pleased that Bradley took the time to listen carefully and assist you with your order. It’s important to us that every customer feels heard and supported and we’re excited for you to enjoy a great night’s sleep with your new bed.
If there is anything further we can do to assist you in the future, please don’t hesitate to reach back out!
All the best,
The Adjustable Bed Factory Team.
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