I dealt with a gentleman named Richard Newton. I was facing an issue with some missing charge information. Richard made sure that everything was accounted for and took ownership of my problem by emai... Voir plus
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From within the first 5 minutes of signing up to Allstar , Stuart was on the phone to make things very easy , stress free and definitely better speaking to a real person brilliant service keep up th... Voir plus
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I had an issue with missing charge sessions on my account due to a change of charging unit at my house. I sent an email explaining the problem and Euan Spackman got back to me in good time, explaining... Voir plus
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Richard Newton has been absolutely brilliant in helping me resolve an ongoing credit issue. He fully understood my frustrations, took the time to listen and was genuinely keen to get everything... Voir plus
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À propos de l'entreprise
- Service de paiement
- aussi dans
- Borne de recharge pour véhicules électriques
- Fournisseur de carburant
- Fournisseur de carburant diesel
- Services aux entreprises
Écrit par l'entreprise
Allstar Fuel Cards is a well-established company that specializes in providing fuel & EV card solutions and services to businesses in the United Kingdom. 1. Fuel Card Services: Allstar offers a range of fuel card options designed to help businesses effectively manage their fuel expenses. These cards can be used at a vast network of fuel stations across the UK, providing convenience and flexibility for companies with fleets of vehicles. 2. Cost Savings: Allstar Fuel Cards are known for their cost-saving benefits. They often come with discounts, rebates, and other incentives at partner fuel stations, allowing businesses to reduce their fuel-related expenditures. 3. Expense Management: We provides tools and services to help businesses streamline their fuel expense management. This includes detailed reporting, monitoring of fuel consumption, tracking expenses, and analysing driver behaviour, which helps businesses gain insights into their operations. 4. Dedicated Support: Allstar is committed to delivering excellent customer service. We may assign dedicated account managers or customer support teams to assist businesses in selecting the right fuel card, understanding discounts, and addressing any inquiries or issues. 5. Nationwide Coverage: Allstar Fuel Cards offer extensive coverage with a network of partner fuel stations across the UK. This ensures that businesses have access to fuelling options in various locations, from major cities to remote areas. 6. Online Management: Allstar provides an online platform that allows businesses to conveniently manage their fuel card accounts. Users can access reports, make transactions, and monitor their accounts securely through this platform. 7. Sustainability Initiatives: Some Allstar Fuel Cards may support sustainability efforts, such as carbon offset programs or partnerships with eco-friendly fuel providers, aligning with the growing emphasis on environmental responsibility. 8. Allstar provides full end-to-end solution for EV users and fleets. The Allstar EV Card provides access to a wide UK network of EV charging stations. This network includes various charging providers and stations, allowing cardholders to charge their electric vehicles conveniently. In summary, Allstar Fuel Cards is a reputable and established company in the UK that specialises in providing fuel & EV card solutions to businesses. Their services are designed to help businesses save money on fuel expenses, manage costs efficiently, and take advantage of a widespread network of fuel stations. With a focus on customer support and a range of card options, Allstar Fuel Cards plays a significant role in helping businesses optimize their fleet management and control fuel-related costs. Please note that specific details about our offerings and services may change over time, so it's advisable to visit our official website or contact us directly for the most up-to-date information.
Coordonnées de contact
PO Box 1463, Canberra House, Lydiard Fields, SN5 6PS, Swindon, Royaume-Uni
- 03452665101
- fast.admin@allstarcard.co.uk
- www.allstarcard.co.uk
4,4
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Samer Ghaida as Sales Executive for our…
Samer Ghaida as Sales Executive for our account was extremely helpful & made the whole process of setting up my account really straight forward.
1 juin 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your wonderful feedback! We're so pleased to hear that your account setup was a straightforward process and that our team member provided such helpful assistance. We'll be sure to pass on your kind words.
The Head of Customer Experience
Great support and wonderful customer service
Following great support and wonderful customer service from Helena Sampaio, we now have a new AllStar card, which has been easy to use. The card management is also easy to configure.
19 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your wonderful feedback! We're so pleased to hear that our team provided great support and that your new card has been easy to use. It's also fantastic to know that you find the card management simple to configure. We appreciate you sharing your positive experience.
The Head of Customer Experience
I’m happy with allstar fuel card so…
I’m happy with allstar fuel card so far, fast friendly and professional management as well especially my account manager Helena Sampaio
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your kind feedback. We're delighted to hear you're happy with the service and that your account manager has been so professional and friendly. We'll be sure to pass on your comments.
The Head of Customer Experience
I had the most amazing customer service…
I had the most amazing customer service from start to finish. Amber Gee was so amazing in helping me choose the right fuel card for my business. The after care service was absolutely top class! Super knowledgeable and very professional. Thank you Amber, for getting my business up and running within days. Absolutely brilliant!!!
7 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for sharing your wonderful feedback. We're so pleased to hear about the amazing customer service you received from start to finish.
It's fantastic to know that our team member was so helpful in assisting you to choose the right fuel card for your business and that the after-care service was top-class. We're delighted that their knowledge and professionalism helped get your business up and running so quickly. We'll be sure to pass on your kind words.
The Head of Customer Experience
Very happy with service provided and…
Very happy with service provided and very happy to recommend
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
We're so happy to hear you're pleased with our service and appreciate your recommendation!
The Head of Customer Experience
Samer very helpful from the beginning
Samer very helpful from the beginning, always there for advice and got us running with no fuss.
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
We're so pleased to hear that our team member was very helpful from the beginning, always there for advice, and got you running with no fuss. We appreciate you sharing your positive experience!
The Head of Customer Experience
First class experience
First class experience, very professional amber is very good at her job had a few technical problems but nothing was a problem for her
12 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your wonderful feedback. We're so pleased to hear that our team member provided you with a first-class experience and handled any technical issues with such professionalism. We'll be sure to pass on your kind words.
The Head of Customer Experience
Help with a transaction - Dee Davies
Colleague had a problem processing a transaction on a company card. Dee Davies proactively called me directly to notify of the issue and provide a solution. Dee ensured that appropriate controls were followed, and made sure to confirm that, once everything was in order, the transaction had been successfully processed.
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
We are so pleased to hear about the excellent support our team provided in resolving the transaction issue. It's wonderful to know that we proactively addressed the situation and ensured a successful outcome, all while maintaining appropriate controls. We truly appreciate you sharing this positive experience with us.
The Head of Customer Experience
So I’m a new business owner and was…
So I’m a new business owner and was looking at comparisons of fuel cards to try and see if I could save money on fuel costs as I’m always travelling. I was then accompanied by a phone call from a lovely lady called Amber Gee. She spoke to me about all the different options I had and told me what would suit me best. I then had a few problems prior to opening my account and Amber was only on the other side of the phone to help me.
5 star service and I am glad I’ve gone with all star.
10 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for sharing your positive experience.
We are delighted to hear that our team was able to provide such excellent support as you navigated your options as a new business owner. It's wonderful to know that you found the advice helpful in choosing the best solution for your needs, and that assistance was readily available when you encountered initial challenges. We truly appreciate your kind words about the service you received.
The Head of Customer Experience
Réponse de Allstar Business Solutions
We're so glad our team was helpful! Thank you for your kind words.
The Head of Customer Experience
Samer Ghaida Was amazing helpful in…
Samer Ghaida Was amazingly helpful in sorting our fuel card out thank you huge savings
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your feedback. We're delighted to hear that our colleague was amazingly helpful in sorting out your fuel card and that you're seeing huge savings. We'll be sure to pass your kind comments on.
The Head of Customer Experience
Great working ethic all star round…
Great working ethic all star round experience
25 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your fantastic 5-star review! We are absolutely delighted to hear that you had such a positive all-around experience with us. We truly appreciate your kind words about our team's work ethic.
The Head of Customer Experience
It was excellent service by the…
It was excellent service by the customer service advisor name of person is Helena Sampaio. She is brilliant and solve my query. Really impressed with her great service.
25 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your fantastic feedback. We are delighted to hear that our advisor provided brilliant service and was able to resolve your query effectively. We will be sure to pass on your kind comments.
The Head of Customer Experience
Beware of hidden charges
So many hidden charges that there's absolutely no incentive to open an account, in-fact it's more expensive using an Allstar card than just paying at the pump.
Then to top it all I'd been sent an email, and hidden amongst all the other updates there was a sentence advising "due to internal review we have identified you as a high risk account" and started charging a premium of 20% above the fuel price.
When I phoned them they couldn't explain why they'd loaded my account but not to worry as they'd look into it and sort it out.
Waited months, so I phoned them again, this time then they denied I'd spoken to them about the price loading, so it doesn't look as though I'm going to be getting refund of overcharges.
I stopped using the card but still get a monthly bill for existing on their database again I got In-touch to cancel my account but nothing's changed, so at the end of the day I've just had to put it down to a bad experience.
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Rob,
We’re sorry to hear about your experience and understand how frustrating it must have been, particularly regarding the pricing applied to your account and the time taken to resolve your concerns.
We aim to be transparent about all pricing and account changes, with relevant changes communicated to customers in advance. However, we appreciate that important information can be missed when included within wider communications, and we’re sorry this left you feeling that charges were unclear.
We’d like the opportunity to review what happened, including the pricing applied to your account and your previous contact with us. Please contact our team with your account details so we can investigate this further and ensure your concerns are properly addressed.
The Head of Customer Experience
samer very helpful
samer was very helpful! rang me and resolved my query i had without hesitation! highly recommended 10/10
26 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your fantastic feedback! We're delighted to hear that our team member was so helpful and resolved your query without hesitation. We'll be sure to pass your kind words on.
The Head of Customer Experience
Great service
Great service. Helena Sampaio was very helpful. I would recommend.
12 août 2026
Avis spontané
Réponse de Allstar Business Solutions
We are so happy to hear that our service was great and that our team member was very helpful. We appreciate your recommendation!
The Head of Customer Experience
From start to finish
From start to finish, Sam guided us through the process efficiently and with a great knowledge of the product.
20 juillet 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your wonderful feedback.
We're delighted to hear that our team member guided you efficiently and demonstrated great product knowledge throughout the process. We will be sure to pass on your kind comments.
The Head of Customer Experience
Samer Ghaida made the changeover from…
Samer Ghaida made the changeover from my previous supplier go like clockwork. Promised a lower price and delivered. Was attentive all the way through the process and kept me informed at every level.
Cards were delivered within 2 days and were ready to go. the app for the stations works great and gives the right info unlike the last provider.
Would definitely recommend these guys. Top class service and happy with the monthly check in calls
1 juin 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for sharing your positive experience.
We're delighted to hear that the transition from your previous supplier was so smooth and that we were able to deliver on our promise of a lower price. It's wonderful to know that our team kept you informed throughout the process and that the cards arrived quickly and ready for use. We're also glad our app is providing you with accurate information. Your recommendation and appreciation for our service, including the monthly check-in calls, mean a great deal to us.
The Head of Customer Experience
Very happy with overall service by this…
Very happy with overall service by this company and specially really happy with the customer service provided by Amber Gee, great service good knowledge sweet voice, very helpful 😀.
5 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for your wonderful feedback! We are delighted to hear that you are happy with our overall service and especially pleased with the customer service provided. It's great to know that the support you received was helpful and knowledgeable. We will make sure your kind words are shared with the team.
The Head of Customer Experience
Réponse de Allstar Business Solutions
We're so glad to hear about your positive experience. We truly appreciate your kind words and feedback!
The Head of Customer Experience
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