I dealt with a gentleman named Richard Newton. I was facing an issue with some missing charge information. Richard made sure that everything was accounted for and took ownership of my problem by emai... Voir plus
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Lisez les avis des autres
I had an issue with missing charge sessions on my account due to a change of charging unit at my house. I sent an email explaining the problem and Euan Spackman got back to me in good time, explaining... Voir plus
Richard Newton has been absolutely brilliant in helping me resolve an ongoing credit issue. He fully understood my frustrations, took the time to listen and was genuinely keen to get everything... Voir plus
Holly Anning1. After a great deal of problems sorting out a complex accounts issue which even AllStar Customer Service couldn't sort out. Holly (from the Sales Team) took charge in a pro-active and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de paiement
- aussi dans
- Borne de recharge pour véhicules électriques
- Fournisseur de carburant
- Fournisseur de carburant diesel
- Services aux entreprises
Écrit par l'entreprise
Allstar Fuel Cards is a well-established company that specializes in providing fuel & EV card solutions and services to businesses in the United Kingdom. 1. Fuel Card Services: Allstar offers a range of fuel card options designed to help businesses effectively manage their fuel expenses. These cards can be used at a vast network of fuel stations across the UK, providing convenience and flexibility for companies with fleets of vehicles. 2. Cost Savings: Allstar Fuel Cards are known for their cost-saving benefits. They often come with discounts, rebates, and other incentives at partner fuel stations, allowing businesses to reduce their fuel-related expenditures. 3. Expense Management: We provides tools and services to help businesses streamline their fuel expense management. This includes detailed reporting, monitoring of fuel consumption, tracking expenses, and analysing driver behaviour, which helps businesses gain insights into their operations. 4. Dedicated Support: Allstar is committed to delivering excellent customer service. We may assign dedicated account managers or customer support teams to assist businesses in selecting the right fuel card, understanding discounts, and addressing any inquiries or issues. 5. Nationwide Coverage: Allstar Fuel Cards offer extensive coverage with a network of partner fuel stations across the UK. This ensures that businesses have access to fuelling options in various locations, from major cities to remote areas. 6. Online Management: Allstar provides an online platform that allows businesses to conveniently manage their fuel card accounts. Users can access reports, make transactions, and monitor their accounts securely through this platform. 7. Sustainability Initiatives: Some Allstar Fuel Cards may support sustainability efforts, such as carbon offset programs or partnerships with eco-friendly fuel providers, aligning with the growing emphasis on environmental responsibility. 8. Allstar provides full end-to-end solution for EV users and fleets. The Allstar EV Card provides access to a wide UK network of EV charging stations. This network includes various charging providers and stations, allowing cardholders to charge their electric vehicles conveniently. In summary, Allstar Fuel Cards is a reputable and established company in the UK that specialises in providing fuel & EV card solutions to businesses. Their services are designed to help businesses save money on fuel expenses, manage costs efficiently, and take advantage of a widespread network of fuel stations. With a focus on customer support and a range of card options, Allstar Fuel Cards plays a significant role in helping businesses optimize their fleet management and control fuel-related costs. Please note that specific details about our offerings and services may change over time, so it's advisable to visit our official website or contact us directly for the most up-to-date information.
Coordonnées de contact
PO Box 1463, Canberra House, Lydiard Fields, SN5 6PS, Swindon, Royaume-Uni
- 03452665101
- fast.admin@allstarcard.co.uk
- www.allstarcard.co.uk
4,4
Excellent
3 k avis
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Needed to contact Allstar as I was…
Needed to contact Allstar as I was locked out of my account. The friendly assistant was so nice and helpful. She talked me through step by step until I was back into my account.
8 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Nikki!
Thank you for your lovely feedback. We’re delighted to hear that our team was friendly, patient and helpful, guiding you step by step until you were safely back into your account.
Making it easy and straightforward for customers to manage their Allstar fuel card and account is exactly the experience we aim to provide. We’ll make sure your feedback is shared with the colleague who helped you.
Thank you for choosing Allstar and for taking the time to share your experience. ⭐
The Head of Customer Experience
Fuel Card Query
Phoned with a fuel card query today and Thomas Speight dealt with it quickly and efficiently. Excellent service thank you.
8 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Lisa!
Thank you for taking the time to share your experience. We're delighted to hear that Thomas provided quick, efficient and helpful service when you contacted us with your fuel card query.
At Allstar, we want managing fuel and business travel to be simple, reliable and convenient, with access to a wide network of fuel stations and support from our customer service team whenever help is needed. Resolving queries quickly and making things easy for our customers is an important part of the service we aim to provide.
We'll make sure Thomas receives your excellent feedback — it's great recognition for the care and service he provides to our customers.
Thank you again for choosing Allstar and for sharing your positive experience.
The Head of Customer Experience
Brian Pearson was very helpful
Brian Pearson was very helpful and patient and gave a detailed answer to my question.
8 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Gerard,
Thank you for your fantastic feedback! ⭐
We’re delighted to hear that Brian provided such helpful, patient and knowledgeable customer service, taking the time to understand your question and provide a detailed, clear answer.
At Allstar, we’re committed to delivering expert customer support alongside reliable fuel-card solutions, ensuring our customers receive the information and assistance they need.
We’ll be sure to share your kind words with Brian.
The Head of Customer Experience
Lucy Phelp was very cheerful
Lucy Phelp was very cheerful, and helpful in resolving my issue. A great asset to Allstars Team!
8 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Kerri,
Thank you for your fantastic feedback! ⭐
We’re delighted to hear that Lucy provided such cheerful, helpful and responsive customer service, resolving your issue quickly and making a positive difference to your experience.
At Allstar, we’re committed to providing knowledgeable, friendly customer support alongside reliable fuel-card solutions. Lucy is a great example of the service we aim to deliver to every customer.
We’ll be sure to share your kind words with Lucy — thank you for choosing Allstar!
The Head of Customer Experience
I had an account question
I had an account question and spoke to Lucy Phelps. She was wonderful and explained everything thoroughly.
8 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Rosanna,
Thank you for your fantastic feedback! ⭐
We’re delighted to hear that Lucy provided such excellent, knowledgeable and responsive customer service, taking the time to explain everything thoroughly and answer your account questions clearly.
At Allstar, we’re committed to providing expert customer support alongside reliable fuel-card solutions, making sure our customers have the information and help they need.
We’ll be sure to share your kind words with Lucy. 👏
The Head of Customer Experience
Réponse de Allstar Business Solutions
Hello Martin,
Thank you for your lovely feedback! ⭐
We’re delighted to hear that you found our team member so helpful, friendly and supportive. Providing knowledgeable and responsive customer service is at the heart of the Allstar experience.
We really appreciate you taking the time to share your feedback!
The Head of Customer Experience
Excellent service
8 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Lisa,
Thank you for your fantastic feedback! ⭐
We’re delighted to hear you received excellent service from the Allstar team. Providing responsive, knowledgeable and helpful customer support is at the heart of what we do.
We really appreciate you taking the time to share your experience, and thank you for choosing Allstar! 👏
The Head of Customer Experience
I had a problem with a fee being…
I had a problem with a fee being charged I wasn't aware off. I spoke to a number of people and was passed around until I got to Lucy Phelps and she was amazing and very helpful. She sorted my problem out and explained how to use the website and app and where to find things so I wouldn't have any more problems.
7 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Paula,
Thank you for sharing your feedback! ⭐
We’re delighted to hear that Lucy was able to turn your experience around, providing patient, knowledgeable and responsive support and taking the time to resolve your issue.
It’s particularly great to hear that Lucy also helped you understand the Allstar website and app, making it easier to manage your account and find the information you need going forward.
At Allstar, we’re committed to providing reliable fuel-card solutions backed by excellent customer service and expert support. We’ll be sure to share your kind words with Lucy. 👏
The Head of Customer Experience
Very helpful Customer Adviser
I needed help with a restriction on our business visa card, Lucy Phelps talked me through the process and was very patient. Although it couldn't be resolved on the portal she took it on herself to complete the process her end.
7 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Ryan,
Thank you for your fantastic feedback! ⭐
We’re delighted to hear that Lucy provided such patient, knowledgeable and responsive support, taking the time to guide you through the process and personally resolve the issue when it couldn’t be completed through the portal.
At Allstar, we’re committed to providing reliable fuelcard solutions backed by expert customer service, making sure our customers get the support they need when it matters.
We’ll be sure to share your kind words with Lucy. 👏
The Head of Customer Experience
Luca was excellent
Luca was excellent, really helpful and speedily sorted my issue
7 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Matt!
Thank you for your fantastic feedback! ⭐
We’re delighted to hear that Luca provided such helpful, responsive customer service and was able to resolve your issue quickly. Fast and effective support is a key part of the Allstar experience, and it’s great to know Luca delivered exactly that.
We’ll be sure to share your kind words with Luca — thank you for choosing Allstar! 👏
The Head of Customer Experience
Access Issues
Beverley Choules assist in an issue that was causing access problems, resolving the error instantly whihchallowed us to proceed as normal, she also advised us on a product purchasing problem.
7 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Sai-Hym,
Thank you for your fantastic feedback! ⭐
We’re delighted to hear that Beverley was able to quickly identify and resolve the access issue, allowing you to get back to business without further disruption. It’s also great to hear that she was able to provide helpful advice on your product purchasing query.
At Allstar, we’re committed to providing reliable fuel card solutions backed by knowledgeable, responsive customer service — making it as easy as possible for our customers to manage their fuel and business needs.
We’ll be sure to share your kind words with Beverley. 👏
The Head of Customer Experience
Great Service, Highly Recommend
We have been with Allstar for many years and have always been really pleased with the service we receive. The team have always been helpful, professional and quick to respond whenever we've needed assistance. Nothing has ever been too much trouble, and communication has been clear throughout.
On Friday, I was unable to log into the portal and spoke with Lizzie Hearne, who was extremely helpful with the task that I needed to be completed.
It's great dealing with a company that is reliable and genuinely helpful. We would happily recommend Allstar to other businesses.
4 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Good Afternoon!
We are so pleased to hear about your consistently positive experiences with our team over the years. It's wonderful to know that our helpfulness, professionalism, and quick responses have made a difference for your business. We are especially glad that our colleague was able to assist you efficiently with your portal access. Your recommendation means a great deal to us.
The Head of Customer Experience
Excellent service from Stuart Sharland
Excellent service from Stuart Sharland. He was very helpful, professional and made the whole process straightforward. Great communication throughout and everything was explained clearly. Would definitely recommend Stuart.
1 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Nouman!
Thank you for your wonderful feedback. We're so pleased to hear that our team member provided excellent service, making the process straightforward and clear with great communication. We truly appreciate your recommendation.
The Head of Customer Experience
Réponse de Allstar Business Solutions
Hello Dave!
We're so glad to hear you had such a positive experience with our service and Leee. Thank you for your kind words!
The Head of Customer Experience
I must appreciate Lucy Phelps
I must appreciate Lucy Phelps for a great and efficient service in resolving my query and providing the guidance for future use of my account. Thanks alot
3 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Mubashar!
Thank you for your wonderful feedback! We're delighted to hear that our team member provided such great and efficient service in resolving your query and offering helpful guidance for future account use. We'll be sure to pass on your kind words.
The Head of Customer Experience
had a really positive experience with…
had a really positive experience with Allstar. The whole process was smooth, straightforward, and professional, and I felt well supported throughout. The service was excellent, and I’m very happy with how everything was handled. I would definitely recommend Allstar to anyone looking for a reliable service.
A special thank you to Helena Sampaio for all her help, professionalism, and friendly support. She made the experience even better!
4 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Thank you for sharing your wonderful feedback Hugo!
We're so glad to hear that your experience with us was smooth, straightforward, and professional, and that you felt well-supported throughout. It's fantastic to know you're happy with how everything was handled.
We'll be sure to pass on your special thanks to our team member for their help, professionalism, and friendly support. We're delighted they made your experience even better!
The Head of Customer Experience
Fair company
Clear conversation with a full data information and help. Definitely recommend to use this services
4 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Sergiu,
Thank you for your feedback! We're so pleased to hear that you experienced clear conversation and received full data information and help. It's wonderful to know that you would definitely recommend our services.
The Head of Customer Experience
Have to say start to finish Helena was…
Have to say start to finish Helena was fantastic help she was so friendly on the phone and my Allstar card was so easy it was opened with in a few hours off ringing Allstar Helena made it so easy I would highly recommend useing this company
4 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Craig!
Thank you for your wonderful review! We're so pleased to hear that your experience was fantastic from start to finish. It's great to know that the process of opening your card was easy and completed quickly. We truly appreciate your high recommendation.
The Head of Customer Experience
Excellent service from Stuart Sharland
Excellent service from Stuart Sharland. He was extremely patient, professional and helpful, and explained everything clearly. Highly recommended!
4 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello!
Thank you for your wonderful feedback. We are delighted to hear that our colleague provided such excellent service, demonstrating patience, professionalism, and clarity. We'll be sure to pass on your kind comments.
The Head of Customer Experience
I recently began using the Allstar Fuel…
I recently began using the Allstar Fuel Card, and I must say, it's been a game changer for managing my fuel expenses. Stuart Sharland provided exceptional service throughout the setup process. He was knowledgeable, responsive, and ensured that all my questions were answered.
The card itself is easy to use and accepted at a wide network of filling stations, making refueling convenient during my travels. The online account management tools are user-friendly, allowing for quick expense tracking and reporting.
Overall, I highly recommend the Allstar Fuel Card for anyone seeking an efficient way to handle fuel purchases. Thanks again to Stuart for his professionalism and support!
3 août 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Ross,
We are so pleased to hear about your positive experience with our fuel card and the exceptional support you received during setup. It is wonderful to know that the card's ease of use, wide acceptance, and online management tools are making a real difference in how you manage fuel expenses. We truly appreciate you sharing your recommendation and kind words.
The Head of Customer Experience
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