Aston Autopark Avis 

3 137
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dealt with Carly Williamson, and got great service and very informative sales transaction. I was kept informed all the way from the first day and was very happy I chosen Aston again. This was... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Prestataire de transport automobile privé

Écrit par l'entreprise

Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.

Multiple Customer Excellence Award Winner

Écrit par l'entreprise

Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(3 137)

196 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish although a little expensive

17 octobre 2025
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Réponse de Aston Autopark

Thanks so much for your kind words! We're really pleased you were happy with the service throughout. We appreciate the feedback.

Noté 1 sur 5 étoiles

Went in for a service got my car back…

Went in for a service got my car back with a broken badge and they completly drained my battery and didn't give the car a wax what I paid extra for and they said they would put this forward and still not had a reply back after I spent 440 for a service

2 octobre 2025
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Réponse de Aston Autopark

We are sorry to receive this email, the service team will call you tomorrow.

Noté 5 sur 5 étoiles

Very pleased with the service

Very pleased with the service. Helena was excellent and very helpful.

25 octobre 2025
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Réponse de Aston Autopark

We will pass this on to Helena, thank you !

Noté 5 sur 5 étoiles

Helpful friendly and professional…

Helpful friendly and professional service as always

23 octobre 2025
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Réponse de Aston Autopark

Thank you so much for your kind words! We're really glad to hear you found the service helpful, friendly, and professional.

Thank you again!

Noté 5 sur 5 étoiles

Great friendly service

The car was collected and returned on time, i was given a video of the service as it was done so no hidden suprises. Ty Astons

23 octobre 2025
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Réponse de Aston Autopark

Thank you for your great feedback!

We're glad to hear your car was collected and returned on time, and that the service video gave you full peace of mind. We really appreciate your trust in us and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Excellent all round service.

4th. new car I've had from Aston Vauxhall since 2015 which in itself speaks volumes and, knowing the car I wanted, I was able to negotiate purchase and delivery by email with the exception of the most recent, being my first electric it needed a test drive. Big thankyou to Blake.

12 novembre 2025
Avis spontané
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Réponse de Aston Autopark

Thank you so much for your fantastic review! We truly appreciate your continued loyalty — returning for your fourth new car since 2015 really does mean a lot to us. We’re delighted that the process has been smooth and convenient for you, and that we could arrange everything just the way you needed, especially with your first electric vehicle.

We’re also thrilled to hear Blake took great care of you. We’ll be sure to pass on your kind words.

Thank you again for your custom — we look forward to seeing you next time! 🚗✨

Noté 5 sur 5 étoiles

Very friendly working by this…

Very friendly working by this receptionist my work on the vehicle was done on time nice and clean space

17 octobre 2025
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Réponse de Aston Autopark

Thank you for your feedback - we appreciate you taking the time to share your experience and hope to welcome you back again!

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish Carly was really nice smooth from start to picking car up highly recommended.

17 octobre 2025
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Réponse de Aston Autopark

Thank you so much for your wonderful feedback!

We're delighted to hear you received excellent service from start to finish. Carly will be thrilled to know she helped make the process smooth and enjoyable for you.

We truly appreciate the recommendation and hope you enjoy your new car!

Noté 5 sur 5 étoiles

Good customer service

Good customer service, prompt and reliable. Good price as well.

9 octobre 2025
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Réponse de Aston Autopark

Thank you for your feedback! We’re pleased to hear you were satisfied with our customer service and pricing. We appreciate you taking the time to share your experience, thank you again.

Noté 5 sur 5 étoiles

Astons are always so helpful and always…

Astons are always so helpful and always take the time to answer our questions and make sure we understand everything. The service itself is always excellent and they’re always going the extra mile for us. Been using them for years now, wouldn’t go anywhere else.

9 octobre 2025
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Réponse de Aston Autopark

Thank you so much for your kind words! 💚

We truly appreciate your loyalty over the years and are thrilled to hear that our team has consistently made your experience a positive one. We look forward to continuing to support you for many more years to come!

Thank you again.

Noté 5 sur 5 étoiles

Good fast efficient service.

Good fast efficient service.

2 octobre 2025
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Réponse de Aston Autopark

Thank you for your kind words!

We're delighted to hear you found our service fast and efficient. We really appreciate your support and hope to assist you again in the future!

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish, would highly recommend. Many thanks to Blake Dear making the purchase seamless.

2 octobre 2025
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Réponse de Aston Autopark

Thank you so much for your lovely feedback!

We're thrilled to hear you had an excellent experience from start to finish. Blake and the team will be delighted to know their efforts made your purchase seamless. We truly appreciate your recommendation and hope you enjoy your new vehicle!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, was impressed when they brought the car to my home address for me to test drive as I don’t live locally.
Very friendly staff and smooth handover.
Would highly recommend.

2 octobre 2025
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Réponse de Aston Autopark

Thank you for your fantastic review!

We’re delighted to hear you were impressed with our home test drive service and that the handover went smoothly.

Our team always aims to make the process as convenient and enjoyable as possible. We really appreciate your recommendation!

Noté 5 sur 5 étoiles

Easy to book prompt timing and pleasant…

Easy to book prompt timing and pleasant service

2 octobre 2025
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Réponse de Aston Autopark

Thanks so much for your kind words! We’re glad you found everything easy and straightforward — we always aim to make the process as smooth as possible.

Noté 5 sur 5 étoiles

Very pleased with service

Very pleased with service

18 septembre 2025
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Réponse de Aston Autopark

We really appreciate your feedback. It’s great to hear you were very pleased with the service you received.

Noté 1 sur 5 étoiles

Just went in to look for a new car

Just went in to look for a new car. Guy that I spoke to could not have been less interested if he tried.

29 octobre 2025
Avis spontané
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Réponse de Aston Autopark

We are sorry to hear this, we do have new and used car sales executives for which there would have been someone on site to help you, perhaps you could contact me with more information amanda.stevens@astonvauxhall.co.uk
Customer feedback is extremely important to us, could you advise what car you came into see - as we have no record at the moment.

Noté 5 sur 5 étoiles

Sonny had taken care of me the whole…

Sonny had taken care of me the whole experience in buying my new family car. He was very understanding about what we needed and went above and beyond to get us what we needed. We purchased a beautiful car and it had easily been one of the most straight forward purchases we have done. I would definitely recommend Aston Melton Mowbray and Sonny for everything! I will be a reoccurring customer in the future. Thank you!

27 octobre 2025
Avis spontané
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Réponse de Aston Autopark

Thank you so much for your wonderful review!

We’re delighted to hear that Sonny made your car-buying experience smooth and enjoyable. It’s great to know that you found the perfect family car and felt well looked after throughout the process.

Your recommendation means a lot to us, and we truly appreciate your trust and loyalty.

We look forward to welcoming you back to Aston Melton Mowbray in the future — enjoy your new car! 🚗✨

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