I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus
L'entreprise a répondu
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Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus
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Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Voir plus
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An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Écrit par l'entreprise
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Coordonnées de contact
Beler Way, LE13 0DG, Melton Mowbray, Royaume-Uni
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excellent
3 k avis
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A répondu à 100 % de ses avis négatifs
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Leasing a car
They were really helpful, friendly and explained everything from the start. Very good.
10 septembre 2026
Friendly staff good information has an…
Friendly staff good information has an old customer I find them all trustworthy
5 octobre 2026
Réponse de Aston Autopark
It means a great deal to know we've earned your trust over the years. Thank you for your continued support and for your kind comments about the team. We look forward to looking after you again.
Kept us updated on what was happening
Kept us updated on what was happening. You get an email with your MOT and service which included a video of the car. Great service
6 août 2026
Réponse de Aston Autopark
Thank you for the great feedback. We’re pleased you found the updates and vehicle video helpful, and that everything went smoothly with your service and MOT. We look forward to welcoming you again.
Réponse de Aston Autopark
Thanks for the kind words about our team. We’re glad you felt well looked after during your visit and hope to welcome you back again.
Good communications
Good communications, staff welcoming and helpful, service completed.
3 septembre 2026
Réponse de Aston Autopark
Thanks for the kind feedback. It’s good to know you felt well looked after during your visit and everything was completed as expected. We hope to see you again next time.
Great servce
4 septembre 2026
Réponse de Aston Autopark
Thanks for the review! We’re glad you had a great experience with us and hope to welcome you back again soon.
My service and mot are great the only…
My service and mot are great the only downside my car was there from 8 thirty until 6 pm why it seem my car was the last to be done I don’t know why .
20 août 2026
Réponse de Aston Autopark
Thank you for your feedback. We’re pleased you were happy with the service and MOT, although we appreciate it was a longer visit than you expected. We’ll pass your comments regarding the turnaround time on to our service team.
Car broke down twice so ended up…
Car broke down twice so ended up returning the car and getting my money back. The sales team wasn’t interested but customer service was good. Never again from there!
14 septembre 2026
Réponse de Aston Autopark
Thank you for your review. We were initially unable to identify your purchase as the name used for this review differs from the name held on our customer records.
Having now identified the transaction, we can confirm that the vehicle was returned and a full refund provided under our 30-day exchange or refund policy. Following a vehicle handover, any subsequent concerns are managed by our dedicated Customer Relations team rather than the Sales team, and we’re pleased to see that you found the service you received from them to be good.
Réponse de Aston Autopark
Thanks for the great feedback. We’re pleased everything went smoothly and that you had a positive experience with the team. We hope to see you again in the future.
Polite
Polite, and caring. Prompt and efficient service, from all the staff. Nothing was too much trouble.
27 août 2026
Réponse de Aston Autopark
Thank you for such kind feedback about the team. We’re really pleased you felt well looked after and that everyone made your visit as easy as possible. We’ll make sure your comments are shared with the staff.
Service amazing had an airbag recall…
Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely.
Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call and get it fixed no reply after they answered and said they call back, didn’t, other than that perfect
27 août 2026
Réponse de Aston Autopark
Thank you for your feedback. We’re pleased to hear the recall was dealt with quickly and that you were happy with the service you received on the day.
We’re sorry that we didn’t get back to you when promised regarding the airbag code. We tried to contact you this morning but understand that you have now had the issue resolved elsewhere. We should have followed this up sooner, and we apologise for letting you down on this occasion.
Very pleased with the service very…
Very pleased with the service very friendly staff always keeping u updated of what's going on very please thank u.
13 août 2026
Réponse de Aston Autopark
Thanks for the lovely feedback. It’s good to know you felt well looked after throughout your visit, and we’ll be sure to pass your comments on to the team. We hope to see you again next time.
Another year of friendly and efficient…
Another year of friendly and efficient service, very pleased with the way the staff arrange and carry out the work. Highly recommend Aston.
27 août 2026
Réponse de Aston Autopark
It’s always nice to hear from a returning customer! We’re pleased the team continues to provide the friendly, efficient service you’ve come to expect, both in arranging and carrying out the work. Thank you for your continued support and recommendation.
Brilliant service from when I went in…
Brilliant service from when I went in to when I came out.everyone was so friendly
27 août 2026
Réponse de Aston Autopark
It’s great to hear you received such friendly service throughout your visit. Thanks for the lovely feedback about the team, and we hope to welcome you back again.
Car ford recall
Drove car and parked up and said place
Walked in waited few minutes in que to register car and leave keys for ford recall
Was told approx how long
Was called via phone saying car ready went and collected
Drove away happy car recall done
6 août 2026
Réponse de Aston Autopark
Thanks for the review. It’s good to hear everything was straightforward, from dropping your car off to receiving the call that the recall work was complete. Glad we could get you back on the road happy!
I had a great experience when buying my…
I had a great experience when buying my first car. Lewis was very helpful and informative. Thank you! :)
15 septembre 2026
Avis spontané
Réponse de Aston Autopark
Buying your first car is a big milestone, so it’s great to hear Lewis made the experience such a positive one. We’ll be sure to pass on your kind comments about how helpful and informative he was. Enjoy your new car!
Réponse de Aston Autopark
Good value and a quick, easy process – just what we like to hear. Thanks for choosing Aston Autopark and for taking the time to leave us a review.
Réponse de Aston Autopark
We are very sorry to receive this feedback. Thank you for taking the time to share your comments with us.
Quick professional service
Quick professional service, staff friendly and very knowledgeable.
30 juillet 2026
Réponse de Aston Autopark
Great to hear you found the service quick and professional. Thanks for the kind words about our team too – we’re pleased their friendly and knowledgeable approach made a good impression.
good service
13 août 2026
Réponse de Aston Autopark
Thanks for the review. We’re glad you were happy with the service you received and look forward to seeing you again.
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