I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus
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Lisez les avis des autres
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus
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Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Voir plus
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An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Écrit par l'entreprise
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Coordonnées de contact
Beler Way, LE13 0DG, Melton Mowbray, Royaume-Uni
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excellent
3 k avis
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Carly was very friendly and helpful
Carly was very friendly and helpful
Answered all our questions
25 juin 2026
Réponse de Aston Autopark
It's great to hear Carly looked after you so well. Taking the time to answer questions and make everything clear is an important part of the experience, so she'll be pleased to hear your comments. Thanks for choosing Aston Autopark!
Réponse de Aston Autopark
Great to hear you were happy with the whole experience. Thank you for choosing Aston Autopark and for taking the time to leave us a review. We hope to welcome you back again soon.
Once again Sonny has gone above and…
Once again Sonny has gone above and beyond to assists us.
9 juillet 2026
Réponse de Aston Autopark
Sonny will be really pleased to hear this! It's always great when a member of the team makes such a lasting impression, especially for a returning customer. We'll make sure your comments are passed on to him, and thank you for continuing to choose Aston Autopark.
Réponse de Aston Autopark
It's always a pleasure to welcome you back. Thank you for your continued support, and we're delighted to hear you've once again received the level of service you've come to expect from our team.
Aston Autopark are very professional
Aston Autopark are very professional, my car went in for it's Service. The customer service phone call also asked see if we would like my car cleaned whilst they had the vehicle, which I accepted. I am disabled so for me from start to finish it was hassle free. I rang to arrange the service, they collected my car from my house, did the service, cleaned my car and brought it back home. The whole process from Customer Service, the All around Service and Staff totally in my opinion deserve the 5 Stars. Thank you.
25 juin 2026
Réponse de Aston Autopark
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear our collection and delivery service made your visit completely hassle-free, and that our team could make the process as convenient as possible for you. It's great to know you were pleased with the communication, the service, and having your car returned cleaned and ready to go. Your 5-star recommendation means a great deal to the whole team, and we look forward to helping you again in the future.
The repair was caried out at at the…
The repair was caried out at at the time booked
quickly and to my satisfaction verry pleased with the work done.
9 juillet 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased everything was completed on time and to your satisfaction. It's great to know you were happy with the repair, and we appreciate you choosing Aston Autopark.
I had an excellent purchase experience!!
I had an excellent purchase experience. Carly was outstanding throughout the entire process. She was friendly, knowledgeable, patient, and took the time to answer all of my questions without making me feel rushed. She made the experience smooth, stress-free, and enjoyable. Her professionalism and genuine willingness to help gave me confidence in my purchase. I truly appreciate her exceptional customer service and would highly recommend working with Carly to anyone looking for a great buying experience.
23 juillet 2026
Avis spontané
Réponse de Aston Autopark
Thank you for sharing such a wonderful review. We're thrilled to hear Carly made your purchase such a positive experience. Her friendly, knowledgeable and patient approach is exactly the level of service we strive to provide, and we're delighted she helped make the process smooth and enjoyable. We'll be sure to pass your kind comments on to Carly, and thank you for recommending both her and Aston Autopark. We hope you enjoy your new car.
Very professional and helpful
25 juin 2026
Réponse de Aston Autopark
It means a lot to receive feedback like this. Thank you for taking the time to leave us a review, and we're delighted you found the team professional and helpful. We look forward to seeing you again.
Everything went without a hitch
Everything went without a hitch. Arrangements were made successfully and without any complications. The work done was completed to my satisfaction and the courtesy of the employees was exemplary. I am a very satisfied customer.
18 juin 2026
Réponse de Aston Autopark
We're delighted to hear everything went smoothly from start to finish. It's great to know the arrangements were straightforward, the work met your expectations, and our team's courtesy made a positive impression. Thank you for your kind words and for choosing us.
Used Aston for over 20 years and always…
Used Aston for over 20 years and always had great service however was disappointed this time. When picked car up was shown service report and rear brakes were highlighted as red requiring immediate attention . When I returned home I read the report and for the highlighted red item against it was the remark declined, I had never been asked if I wanted the job done . I took the car locally 2 days later and had the repairs done they did say the discs were really bad .
2 juillet 2026
Réponse de Aston Autopark
You are a very valued customer, please let us investigate this and what has happened thank you.
Réponse de Aston Autopark
That is great to hear, glad you are happy
Engine repaired
Unfortunately, I had to get my engine and Turbo repaired (after the whole engine failed) plus carry out the first service but after a massive repair, my car works as the first day!
22 juin 2026
Avis spontané
Réponse de Aston Autopark
Thank you for your review. We're sorry to hear your vehicle required such major repairs, but we're delighted we could get everything back to the standard you expected. It's great to know your car is now running as well as it did when it was new, and we appreciate you trusting us with both the repairs and your first service.
Lewis was super helpful from the start…
Lewis was super helpful from the start and was a lovely guy! Helped to answer a set and questions I had and made the process super smooth. Definitely recommend :)
23 juillet 2026
Avis spontané
Réponse de Aston Autopark
Thank you for your wonderful review. We're delighted to hear Lewis was so helpful from the very beginning and made the whole process smooth and straightforward. It's great to know he was able to answer all of your questions, and we really appreciate your recommendation. We hope you enjoy your new car.
Very friendly and very helpful really…
Very friendly and very helpful really pleased with service
11 juin 2026
Réponse de Aston Autopark
Thank you for your kind review. We're delighted to hear you found the team friendly and helpful, and that you were so pleased with the service you received. We look forward to welcoming you again in the future.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you received great customer service and that you valued our transparent pricing. We're glad everything went smoothly and hope to see you again in the future.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear your van service and MOT went well and that you were happy with the work carried out. We look forward to welcoming you again in the future.
Réponse de Aston Autopark
Thank you for your review. We're pleased we could get the job done for you. We look forward to welcoming you again in the future.
Réponse de Aston Autopark
Thank you for your kind review. We're delighted to hear you received brilliant service from start to finish. We hope you enjoy your new car and look forward to seeing you again in the future.
very good helpful service
very good helpful service. quick and courteous, giving me a lift to the town centre near where I was.
18 juin 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the service helpful, quick and courteous. It's great to know our lift into the town centre made your visit a little more convenient, and we look forward to welcoming you again.
Issue after issue
Issue after issue. Completely messed around by this dealership, wasting my time, money, and sanity. They were told about an issue with the engine management light coming on and my car going into limp mode while on the A1 with my children in the car. This happened frequently throughout the five days before my vehicle was seen and 'apparently' looked at and fixed. Within 10 miles of leaving the dealership, my car went limp, and the light was back on. This has caused me huge distress, having to drive a vehicle that was unsafe, especially after they'd 'fixed' it. I've wasted money having to go back and forth to the dealership and having to use rental cars. This isn't the first time I've reported an issue and have been brushed off and made to feel as though I'm making it up. Poor service throughout. I wouldn't touch them again even if I were paid.
18 juin 2026
Réponse de Aston Autopark
We’re very sorry to read about your experience and the distress this situation has caused. We would very much like to investigate what happened and see whether we can help put matters right.
Unfortunately, we have been unable to identify your vehicle or locate any corresponding records using the details provided with this review. Please contact our Customer Relations team at customer.relations@astonautopark.co.uk with your full name, vehicle registration and the dates you visited us. This will allow us to establish what happened and respond properly to the concerns you have raised.
Thank you.
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