Dealt with Carly Williamson, and got great service and very informative sales transaction. I was kept informed all the way from the first day and was very happy I chosen Aston again. This was... Voir plus
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Lisez les avis des autres
Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Voir plus
L'entreprise a répondu
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus
L'entreprise a répondu
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Écrit par l'entreprise
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Coordonnées de contact
Beler Way, LE13 0DG, Melton Mowbray, Royaume-Uni
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excellent
3 k avis
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Thank you
I have removed my review as Aston Autopark have advised they will look into my issues.
Thank you Aston Autopark
23 mars 2026
Avis spontané
Réponse de Aston Autopark
Thank you for your review. It is saddening to see such destructive words written about our company.
Rest assured, we will investigate all the points raised and respond accordingly.
In the meantime, please accept our apologies for any part of our service that has fallen short of the mark and led you to feel this way.
Had a flat tyre
Had a flat tyre, rang them they got me in immediately. Got me a new tyre and fitted it. Even though they were busy. Very very helpful and friendly staff. Can't fault them.
6 mars 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased we could get you in quickly and back on the road, even during a busy time. It's great to hear you found the team helpful and friendly. We appreciate your feedback.
Amazing and helpful staff
Amazing and helpful staff! Always go above and beyond to make sure my experience is stress free. Cannot recommend enough
20 février 2026
Réponse de Aston Autopark
Thank you for your kind review. We're pleased to hear the team made your experience stress-free and went the extra mile to help. Your recommendation is greatly appreciated.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the team helpful and professional. We appreciate your feedback.
The staff were friendly and…
The staff were friendly and professional
The Vauxhall Mokka has had too many issues
The car lets the staff down
27 février 2026
Réponse de Aston Autopark
Thank you for your feedback. We're pleased to hear you found the team friendly and professional, although we're sorry to hear about the issues you've experienced with your Mokka.
If you do need any assistance or would like us to get in touch to help book your car in, please let us know and we'll be happy to help.
Customer service like it used to be
Customer service like it used to be. Nothing was too much trouble, Carly even arranged for the car i was interested in to be brought to me at work to look at. Great communication throughout and total transparency on price etc, with no hidden costs. Will always buy our cars from here in future. Absolute breath of fresh air dealing with them. Love my car.
27 février 2026
Réponse de Aston Autopark
Thank you for your wonderful review. We're really pleased to hear you felt well looked after and appreciated the level of service, communication and transparency throughout. It's great to know Carly was able to make things as convenient as possible for you. Enjoy your new car, and we look forward to helping you again in the future.
Excellent
Excellent, professional, friendly staff. I dealt with Blake and he was so helpful. Took time to explain things. Nothing was too much trouble. Would definitely recommend this garage
27 février 2026
Réponse de Aston Autopark
Thank you for your kind review. We're pleased to hear you found the team professional and friendly, and that Blake was able to help and take the time to explain everything clearly. Your recommendation is greatly appreciated.
Very helpful and friendly staff
13 février 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the team helpful and friendly. We appreciate your feedback.
Very friendly staff.
Very friendly staff.
Courtesy car when my car had to be left at garage
Great customer service
6 février 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the team friendly and that the courtesy car was helpful while your vehicle was with us. We appreciate your feedback.
Good service and everything explained…
Good service and everything explained before I took up the offer to sort my vehicle out.
20 février 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you were happy with the service and that everything was clearly explained before proceeding. We appreciate your feedback.
Good friendly service
Good friendly service
Claire always checks if we are happy with the service
20 février 2026
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear you found the service friendly, and that Clare continues to ensure you're happy with everything. We appreciate your feedback!
Really excellent service from these…
Really excellent service from these guys. They go above and beyond to make sure your experience with them is a premium one. That actualy care about their customers. I couldnt reccomend them highly enough
2 mars 2026
Avis spontané
Réponse de Aston Autopark
Thank you for your kind words. We're very pleased to hear you felt well looked after and that the team went the extra mile to provide a positive experience. Your recommendation is greatly appreciated.
Great service
Great service, everyone just so helpful and friendly so happy most definitely recommend
13 février 2026
Réponse de Aston Autopark
Thank you for your kind review. We're pleased to hear you found the team helpful and friendly, and that you were happy with the service. We appreciate the recommendation.
Réponse de Aston Autopark
Thank you for your review. We're pleased to hear Clare was able to make the experience hassle-free and efficient. We appreciate your feedback.
Astons Autopark. Melton Mowbray.
Good to do business with. Explained everything regarding the purchase of a vehicle.
30 janvier 2026
Réponse de Aston Autopark
Thank you for your review. We're glad to hear you had a positive experience and that everything regarding the vehicle purchase was clearly explained. We appreciate your feedback.
Couldn’t fault the service I received…
Couldn’t fault the service I was offered a courtesy car for while mine was in the garage as it had to wait for a recall part, thankyou to those who I spoke on the phone when making my appointment to ladies behind reception desk and the mechanics/ technicians behind the scenes too, doing the service/ repairs/ mot.
I’ll definitely be using this garage in the future.
6 mars 2026
Avis spontané
Réponse de Aston Autopark
Thank you for your kind review. We're pleased to hear you were happy with the service and that the courtesy car helped while your vehicle was with us. We'll be sure to pass your thanks on to the reception team, technicians, and everyone involved. We appreciate your support and look forward to seeing you again in the future!
Réponse de Aston Autopark
Thank you for your review. We're glad to hear you were happy with the service and appreciate you taking the time to share your feedback.
Great service
The service we received was second to none the staff was really knowledgeable and friendly and the whole process was completed within a timescale that suited us keep up the great work
6 février 2026
Réponse de Aston Autopark
Thank you for the thoughtful review. We're pleased to hear that our team was able to provide knowledgeable and friendly service, and that the process worked within a timescale that suited you. Your feedback is very much appreciated.
Great customer service
Great customer service. I was so impressed with the professionalism of the staff and communication. I would definitely recommend this garage
30 janvier 2026
Réponse de Aston Autopark
Thank you for your kind feedback. We’re very pleased to hear that you were impressed with the professionalism of our team and the communication throughout your visit.
Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.
Réponse de Aston Autopark
Thank you for your positive feedback. We’re pleased to hear you found our team helpful and the service to your satisfaction. We appreciate your support.
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