Kieran at Hackett Grange was very helpful from the beginning. As first time buyers, we had many questions but he was very helpful all the way through. He was also exceptionally well with our little on... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We couldn’t thank Paul Elliot more at Willington for the process of buying our first home. He has been so helpful throughout the whole process and always going out of his way to go above and beyond. A... Voir plus
We were guided around three different styles of house - at The Avenue development in Middlesbrough - by the well informed and very helpful Rihanna. She gave us a lot to think about. Much appreciated t... Voir plus
My experience buying with Avant has been good. Keiran at Hackett Grange in sales was a highlight of the process. 5 stars for him! He's knowledgeable, friendly, endlessly helpful, couldn't ask for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Avant Homes, our vision is to create quality homes for everyone. We build homes at affordable price points, so people from all walks of life can live in an energy-efficient, new build home. Our developments are positioned in desirable locations where customers want to live, creating communities and making the property ladder accessible for all. We operate in Scotland, the North East and North West of England, Yorkshire, the East and West Midlands, and South Wales, with nine regional offices employing over 600 people.
Coordonnées de contact
6 and 9 Tally's End, S43 4WP, Chesterfield, Royaume-Uni
- support@avanthomes.co.uk
- www.avanthomes.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Julia at Lawrence point has been…
Julia at Lawrence point has been incredible throughout our whole process. Her communication was excellent and she always kept us in the loop.

Réponse de Avant Homes
Cowboy outfit
Cowboy outfit
Disgusting company
Build quality is extremely poor. Promise you everything and deliver nothing once they have youre money

Réponse de Avant Homes
Nothing short of a shambles
Nothing short of a shambles. Communication is terrible arranged to have my home demo today at 11am waited 20 minutes and nobody turned up. Called Head Office who put me through to the regional office who I explained the situation to. I was then told give me 2 minutes and I will call you back guess what at the time of writing this that was 30 minutes ago!!!

Réponse de Avant Homes
Quality of the appartments are…
Quality of the appartments are moderate. I think the team build it overnight, or I am just used to the European builds. I think that they can improve on having better maintenance hired here in Midlothian since they tried to fix my leaking faucet but still is not fixed after months. Also we have issues with millipedes everywhere even in the yoga room and in the gym. Maybe also hire a better cleaning team? I do loveeeee the community garden and our manager Amanda. She is helpful always!

Réponse de Avant Homes
Super helpful
Jenn, Martin & Neil at avant homes were super helpful and kind during our home buying process we couldn’t recommend them enough!

Réponse de Avant Homes
We have had a great experience
We have had a great experience with Avant so far in our part exchange process. Louise at Earls Park is a breath of fresh air to deal with, always so lovely to speak to and makes us feel valued as customers. We know the sales office is busy with customers like ourselves looking to complete at the end of June, and the team is a member down in the last month. You would never know this when you speak to Louise, she never rushes her calls with us, is always so friendly and it's a pleasure dealing with her.

Réponse de Avant Homes
Cadley Village
The site, at Cadley Village, is well located and laid out, not crowded in like some sites we’ve seen. The Thornbury is a modern, spacious design that meets all of our needs. In the sales office Hannah Robinson has been outstanding in facilitating our reservation. She has made every effort to answer all of our queries, and if she couldn’t answer immediately she came back to us with the answer very quickly. Hannah has been very professional but at the same time welcoming and has put us at ease during a stressful time (death in the family).
Hannah is always cheerful and positive, guiding us through the process. Luke Steven’s-Wright has also proved very helpful and supportive, for which we are grateful.
All in all a highly satisfactory service.

Réponse de Avant Homes
Meticulous staff member of the Avant Homes Team
We have been dealing with Hannah Robinson, who is a credit to the company, at Cadley Village, Swadlincote, at the Customer Appointment Centre.
She is a very diligent worker and has gone above and beyond to help us and given guidance to help us every step of the way with our purchase of our dream home.
Always a cheerful greeting on the phone and a friendly, thoughtful smile when viewing the show home.
She has worked hard to ensure that every detail we have requested has been followed to the letter to make our new home perfect.
Thank you Hannah - we can not wait to move in and make you a cup of tea!

Réponse de Avant Homes
Amazing experience.
From start to finish Ruby and Kornelija have been absolutely fantastic extremely knowledgeable clear and very helpful in every way of the process. We have been to several new house developments but the way each process was defined was amazing, A massive thank you.

Réponse de Avant Homes
Laura at Smithy Wood Gate is fab!!
I’m at the beginning stages of buying a house at Smithy Wood Gate, but Laura has been absolutely excellent so far. Answers all my never-ending questions, gives honest opinions & has not pushed us towards anything at all - instead, has allowed us plenty of time to process all the information. I also requested a plot further down and Laura went to get this signed off so quickly, going above and beyond. Thanks so much and can’t wait to continue the process!

Réponse de Avant Homes
Cadley Park - our experience of dealing with Avant Homes
We are going through the my move made easy at Cadley Park with help and support from Hannah. Hannah has been in touch regularly and is very approachable . Any questions are answered and if she isn’t sure herself she will always get back to you as promised.
Thank you for your help so far Hannah , I truly professional experience .

Réponse de Avant Homes
The reception was great and customer…
The reception was great and customer service was topnotch

Réponse de Avant Homes
Last weekend we reserved a property at…
Last weekend we reserved a property at Smithy Wood Gate in Dodworth Barnsley. Our sales adviser Laura has been incredibly helpful during the process and our experience of Avant Homes so far has been great!

Réponse de Avant Homes
We recently had Andy Jones and Paul…
We recently had Andy Jones and Paul Weatherston from the customer care team out to fix our front door in Jackton Green. Both were excellent, ensuring everything was done to the highest standard and tidied before leaving. They were also so friendly and helpful - a credit to the company!

Réponse de Avant Homes
Craignethan Gate experience
Moved in to our new home at Craignethan Gate in April and could not be happier with the experience. As first time buyers we were unsure on a lot of the process of buying a home and what to expect. The full team have been very helpful from sales advisors to site managers. Alison, Caroline, Chris and Kyle have all been professional, friendly and efficient.
Any small issues were fixed quickly and reassurance given. We have had to call Chris and Kyle with queries and they had one of the guys on the team out to look at the issue within the hour. Cannot recommend enough!
I feel the attention to detail on the full development has been great! Looking forward to continuing to enjoy our new home.

Réponse de Avant Homes
Great experience with Andy and Paul
We had Andy and Paul visit our house to fix a shower leak, and both of them were fantastic. They were friendly, cheerful, and highly professional throughout. They identified and resolved the issue quickly, ensuring everything was working perfectly before they left. They also took the time to tidy up afterwards, leaving everything clean and in great condition. We’re extremely pleased with the service and would highly recommend them.

Réponse de Avant Homes
I would recommend Avant Homes to anyone…
I would recommend Avant Homes to anyone looking to buy a house
Poppy and Leah from clifton were incredibly helpful right from day one. They explained every part of the house‑buying process clearly and simply, and gave great guidance at every stage. Nothing was too much trouble. We always felt well‑supported and knew exactly what was happening next. They were professional, patient and friendly.

Réponse de Avant Homes
From the initial visit to the showhome…
From the initial visit to the showhome in Draffen Park everything was well communicated. After moving in Greg Dillion and his team have went above and beyond ! Greg is very accommodating and goes out of his was to rectify and issues . From my experience so far these issues are only minor.

Réponse de Avant Homes
100/10 for customer service
We moved into Thistle Meadows three weeks ago, and the team have been brilliant. From Megan in sales and Holly in aftercare to Site Manager Neil and Assistant Site Manager Ian, they couldn’t have been more helpful! We’ve only experienced very minor snagging and everything has been sorted straight away. Special shout outs to Paul Weatherston (who has gone above and beyond) and Andy Jones (who is salt of the earth and amazingly helpful). Thanks to all the Avant team for their help in making the purchase of our first home seamless!

Réponse de Avant Homes
Really helpful & if a problem arises…
Really helpful & if a problem arises then will be dealt within the week.. i cant praise them any higher from puttin deposit down on house to being in 1 month now.. all 5* from me & i will be recommending the workers for the rate & workmanship the have done to make this estate(craignethan gate) looking ideal in every way... also site manager chris & sales manager dawn are a quick txt or call away if anything arises.

Réponse de Avant Homes
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







