The order that came was incorrect despite being clearly confirmed by customer service. They responded quickly and my money was returned a couple of days later. Please do not send alternatives and this... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bella Bathrooms, especially Kate, assisted us with an unusual pair of orders. Components to replace parts of our 25 year old Hudson Reed (HR) Victorian showers. Back then HR had a retail sales firm... Voir plus
L'entreprise a répondu
Excellent service from start to finish, all staff friendly and helpful. Joanne sorted everything ,from the phone call to the items being in my van within an hour. lads in the factory were great, car... Voir plus
L'entreprise a répondu
Price: very competitive so much so that a rival, leading spares company couldn't match Bella Bathrooms, despite a price match guarantee. Product: looks and feels just like the original I've repla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bella Bathrooms
Écrit par l'entreprise
Since 2005 Bella Bathrooms have helped over 350,000 satisfied customers create the bathroom suites of their dreams. With over 20 years of plumbing experience we aim to help people achieve a luxury bathroom at an affordable price be it stunning bathroom furniture with a vast range of vanity units and bathroom cabinets or the popular shower enclosures with associated shower trays. Quality products from the UK’s leading manufacturers characterize the entire range from bathroom taps to heated towel rails.
Please don't hesitate to contact our friendly customer service team should you require any assistance or have a query!
Follow Us
Bella Bathrooms
Écrit par l'entreprise
- Approved Online Retailer
- We are proud to be British and we are proud to say that we are an approved online retailer for over 20 British manufactures.
- 30 Day Returns Policy
- We like to give our customers peace of mind whilst shopping so we offer 30 days money back guarantee.
- Outstanding Customer Service
- Bella Bathrooms has helped over 350,000 customers with their dream bathrooms and along the way our outstanding customer service team have been their every step of the way. Give us a call or email if you require any sales advice.
- Secure Online Shopping
- You can be sure your shopping experience is secure with Bella Bathrooms. We use an industry standard SSL certificate and payments are securely handled by Sagepay, our payment gateway provider.
- Price Match Service
- Seen a better price else where? Here at Bella Bathrooms we offer an easy to use price match contact form, available on our website to give you the best shopping experience possible.
Coordonnées de contact
Unit 10 Bowburn South Industrial Estate, DH6 5AD, Bowburn, Durham, Royaume-Uni
- 0191 303 7771
- customerservices@bellabathrooms.co.uk
- www.bellabathrooms.co.uk
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bella Bathrooms
Hi Bogdan
Thanks for the 5 star review, your feedback is greatly appreciated.
Kind regards
Bella Bathrooms
Quick delivery and really good customer…
Quick delivery and really good customer support.
27 mars 2026
Réponse de Bella Bathrooms
Hi Eddie
Thanks for the 5 stars and great feedback. We hope you have a lovely Bank Holiday weekend.
Kind regards
Bella Bathrooms
Product looks good
Product looks good, Good price and fast delivery.
Wrapped in loads of plastic film 🤔
25 mars 2026
Réponse de Bella Bathrooms
Hi Ruth
Thanks for the 5 stars and lovely feedback, it really does mean a lot to us.
Kind regards
Bella Bathrooms
Excellent customer service
Excellent customer service and prompt attention to queries
Will definitely use their services again
Good quality and price ratio
19 mars 2026
Réponse de Bella Bathrooms
Hi Veronique
Thank you so much for the 5 star review. We're delighted to know you had an excellent experience with us.
Kind regards
Bella Bathrooms
Excellent service and value
Joanne was so friendly when we met her at the showroom in Bowburn. She helped us choose everything we needed for our new bathroom. The whole experience was excellent from the choosing of larger items to advice on the small things like the tap. The prices were very reasonable, great value for money. Communication was great right through to the delivery day. I cannot praise this company enough. Would highly recommend. We now have a beautiful stylish bathroom that was a fraction of the cost quoted by other companies.
12 mars 2026
Réponse de Bella Bathrooms
Hi Ann
Thank you so much for leaving us such a great review! I've passed on your praise to Joanne and she's so happy she was able to help. We hope you enjoy your new bathroom. Thanks again.
Kind regards
Bella Bathrooms
nice price for the specific toilet…
nice price for the specific toilet compared to other retailers and quick delivery thanks
16 mars 2026
Réponse de Bella Bathrooms
Hi Paul
Thanks for the 5 stars! Your feedback means a lot to us, and we’re truly grateful for your support
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Daniel
Thanks for the 5 stars and feedback, it made our day.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi
Thanks for leaving us a 5 star review, we're thrilled to see you're happy with the product and delivery timescale.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi
Thanks for the 5 star review, we're glad to see you are happy with the delivery timescale for your order.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Stacey
Thanks for the 5 stars and for sharing your experience, it means a lot.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Janet
Thanks for taking the time to leave us a 5-star review. We're glad you're happy with the service received.
Kind regards
Bella Bathrooms
Great service👍
16 mars 2026
Réponse de Bella Bathrooms
Hi Ricky
Thank you for the 5 star review, it's greatly appreciated.
Kind regards
Bella Bathrooms
Very happy with the service I received…
Very happy with the service I received from this company, customer support team is amazing . They are friendly and keen to help , I asked for Delivery pushed , as I needed to install this disabled set as quick as possible , thank you
10 mars 2026
Réponse de Bella Bathrooms
Hi Ismail
Thanks for taking the time to leave us such a positive review. The customer service team will be thrilled with the praise, thank you.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Ian
Thanks for the 5 stars. We really appreciate your excellent feedback.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Dennis
Thanks for the 5 star review, we're really grateful
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Elizabeth
Thanks for the 5 stars and feedback, we'd be glad you are happy with the service received. Thanks again
Kind regards
Bella Bathrooms
Great product range and fabulous…
Great product range and fabulous customer service. Very easy knowledgeable people to deal with. This is now our go to place for plumbing items for our house.
9 mars 2026
Réponse de Bella Bathrooms
Hi Jayne
Thank you so much for taking the time to leave us such a great review (and thanks for the biscuits). We really appreciate your custom.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Edward
Thank you so much for the 5 stars, we're glad to see you are happy with the service received during your collection.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi Angela
Thanks for the 5-star review and feedback, they are very much appreciated.
Kind regards
Bella Bathrooms
Réponse de Bella Bathrooms
Hi
Thanks for the 5 stars, we really appreciate your feedback.
Kind regards
Bella Bathrooms
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.