Berkeley Group Holdings Plc Avis 602

Overall the purchase experience is great and perfect!! Would like to say thank you to every staff from sales team especially Bella, customer service team James and construction site manager & building team staff as they are very professional and proactive to resolve the house issue before and after we moved in. This is our dream house and all is perfect for us. Highly appreciated it!!

Purchasing a property of any nature can be tough but my experience with St George, particularly with Ahmet and Danielle made the whole process so much easier. Highly recommend St George if looking to purchase now or in the future..

All good and perfect

Just had a letter from Encore Estate
Managment.
Advising that there is a deficit of £395.000 for Tree work, although this is
Potentially estimated.
As a free holder I was aware of tree work, but not aware of any consultation
With Residents as regards quotes.
Or the opportunity to see quotes before
Engaging contractors.
My understanding is there is a legal
Requirement for Managment Company to engage with freeholders
And leasholders as regards costings
Before works are agreed on.
To me that does not seem to have happened.
I except that when I purchased my home, I joined a management company
And realised there was a service charge.

However after 5 years of living in my home, Berkley Homes have continued to be
Greatly involved with Encore Managment and this continues to cause numerous problems as regards
Who makes decisions and manages
The Estate.
My warning to any one looking to buy
A new home, and I include Berkeley Homes is to be very cautious, as regards Management Company’s, and the continued involvement of Developers, your new home can over
A short period of time become a nightmare, and potentially a problem selling your home. developers and Managment company’s like to treat
Freeholders as leaseholders, this allows
Them to be try to bully people.
Always look at developers/ Managment
Company’s reviews.

I like were I live, but from experience of
So many ongoing problems, I would never by a new home.
In my current situation as regards over
Spend, residents have suggested taking legal advice.
Michael Cranham

I have supplied my details to Trust Pilot as
Requested by Berkeley, to date there has been
No contact from Berkeley.
4th July, I have now had a reply from Encore
The Estate Management
Company.
They have apologised for the letter as regards
Charges, and excepted that the letter was not
Clear, and would have caused concern to
Residents.
A clearer worded letter is being sent out as regards charges to all Residents.

I would like to thank Charlotte Cooper for her
Assistance in dealing with this matter.

They cowboys run by kids they make you work in unfit conditions so they can save money all they wanna do is push ya to work without a care on your health all to please there in house managers and health and safety which is fake as they get told they coming to site so they go nuts hiding all there unsafe practices take fake pics act like they work safe all the time but it's just an act. They will come after your job if u say anything because they evil so b very careful this company is dangerous

We received excellent customer service, with timely and diligent responses. We were made to feel important.

The location is superb, and the team is highly skilled and friendly. The apartment is of excellent construction quality.

smooth experience working with St. William on a new built!

As a current leaseholder, I strongly urge prospective buyers to reconsider purchasing from Berkeley Homes based on my personal and genuine experience. The service charge for my two-bedroom flat in North London has more than doubled—from just over £3,000 in 2018 to over £6,000 within approximately six years.

What’s more concerning is the complete lack of any transparent mechanism to challenge or reduce these escalating charges—unless you are prepared to take the matter to the First-tier Property Tribunal, which can be a lengthy and costly process.

Every six months, receiving a service charge demand feels like opening Pandora’s box. There’s no telling how much you will be billed by the management company, which is appointed solely by Berkeley Homes, the landlord, under a leasehold structure that feels more feudal than fair—especially in 21st-century England.

A particular word of caution to overseas buyers from Hong Kong, Mainland China, Singapore, and Malaysia: do your due diligence before committing to any property purchase, and be fully aware of the ongoing financial obligations attached to service charges.

I recently had the pleasure of purchasing a property from St Williams Homes (part of Berkeley Group) and I couldn't be more thrilled with the experience. From start to finish, the entire process was seamless and professional. The sales team was knowledgeable and friendly, guiding me through every step and ensuring I was fully informed about the property and all available options.

The quality of the build is outstanding, and it’s clear that the company takes great pride in their developments. The attention to detail, both inside and outside the property, exceeded my expectations. The modern design and high-quality finishes have made my new home a perfect blend of style and comfort.

Additionally, the location is ideal, with great transport links and local amenities. It’s evident that Berkeley Group is committed to creating not just properties, but vibrant neighborhoods.

Overall, I’m absolutely delighted with my new home and would highly recommend St Williams Homes to anyone looking for quality, service, and value in their property purchase. Thank you for making this such a positive experience!

We recently purchased a property through St. George and couldn’t be happier with the experience. The service was excellent from start to finish – the team was professional, responsive, and incredibly helpful throughout the entire process. Everything went smoothly, and we truly felt supported every step of the way. A big thank you to the whole team for making this such a positive experience!

The staff here are very warm and friendly, and they promptly helped me solve the problem at the first time.

The services, design, choice of materials and appliances of Berkeley for the development is superb! Highly recommended!

Berkeley are the best at what they do in my opinion. Incredible developments, Homes, sales and customer service before during and after sale. We are very happy and grateful to be a Berkeley home owner!

Helpful, polite and knowledgable staff and a good product.

Excellent level of quality and support.

It was a great purchase experience with St William, Berkeley. The sales team was very professional and helpful throughout the whole purchase process, and they are always willing to any any questions we have, also with speedy response.

I was lucky to meet great individuals through my first home purchase with Berkeley. Their dedication and attention to my requirements made the process so easy, grateful for it!

Professional and experienced developer in London, always ready answer any detailed questions

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