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Bovis Homes Avis 

977
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We cannot fault the service that Bovis have given us. We have just reserved our property and Bev Horan has been exceptionally helpful both in dealing with administrative matters and choosing the extr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just started the process of buying our new home and everything is going smoothly so far. Looking forward to completion date. Gemma and James are great to talk and have all have the information when as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased my plot in March and completed in June. The process from the start to finish was excellent. The sales representative Debbie at Bucklers Park was superb and the smooth move team were great!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We, Carla and Francisco would like to thank a lot to Chus -Sales Assistant who is helping and supporting us a lot yesterday (03/10/2026)at Kidlington, oxford. She was one of very good example who expl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Constructeur immobilier

Écrit par l'entreprise

At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

977 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(977)

447 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Debbie has gone above and beyond in our new house journey

We’ve recently been dealing with Debbie at Bovis Homes and I honestly can’t praise her enough. From start to finish she has been fast, honest, caring, attentive and extremely professional throughout the whole process.
Buying and moving house can be stressful, but Debbie has made everything feel so much easier with her communication, support and genuine care for us as customers. Nothing has ever felt like too much trouble, and she has always kept us updated and informed every step of the way.
It’s rare to come across someone who combines professionalism with such a personal and caring approach. Debbie is a real credit to Bovis Homes and has made a huge difference to our experience. Thank you again for all your hard work and support!

8 mai 2026
Avis spontané
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Réponse de Bovis Homes

Hi James,

We're happy to hear about your positive experience. It's great to know that her fast, honest, caring, attentive, and professional approach made buying and moving easier. We appreciate you acknowledging her communication, support, and genuine care. Thank you for your feedback!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

My experience was good very nice people…

My experience was good very nice people to deal with*****

8 mai 2026
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Réponse de Bovis Homes

Hi Raymond ,

We appreciate you sharing that you had a good experience and found our team nice to deal with. Thank you for your positive feedback.

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles
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Réponse de Bovis Homes

Hi Bardha,

Thank you so much for your kind words! We're delighted to hear that you found our staff to be helpful and that everything met your expectations. It's especially wonderful to know that David made such a positive impression — we’ll be sure to pass along your compliments to him.

Kind Regards,
Kobi
Bovis Homes

Noté 1 sur 5 étoiles

Incomplete roads on development since 2020.

Bovis still haven't finished surfacing the roads on the Ribbans Park Development and its been 6 years since the development was supposedly "finished". Because of this the roads are now in a terrible state on the development haven't been adopted by the county council so no authority is responsible for any pothole repairs for example, this has a significant impact on trying to sell the property on the development.

1 janvier 2026
Avis spontané
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Réponse de Bovis Homes

Hi Sam,

Thank you for taking the time to share your feedback.

We are sorry to hear of your concerns regarding the road surfacing at Ribbans Park and the condition of the development. We understand how important fully completed infrastructure is, not only for day-to-day living but also for longer-term factors such as property maintenance and future sales.

Road completion and adoption are processes that can take place after the wider development is built, often involving coordination with local authorities and meeting their specific requirements before adoption can be finalised. While this can sometimes take longer than anticipated, we recognise that delays can be frustrating, particularly where the condition of the roads has been impacted.

Please be assured that this matter remains under review, and we continue to work with the relevant parties to progress outstanding works and move towards adoption in line with required standards.
We appreciate you raising this and understand the importance of seeing a resolution.

Kind Regards,
Kobi
Bovis Homes

Noté 1 sur 5 étoiles

5 weeks of stress!

Moved into my house on the quarters at Redhill 5 week ago. In those five weeks, I have been told that my address is incorrect and needed changing which has caused significant financial losses and stress changing everything again. And also, I have experienced 3 leaks. 2 of these leaks have been under the sink, the first was because the plumber hadn’t connected the washing machine prior to us moving in and the second was because they incorrectly reconnected the washing machine after changing a kitchen side panel. Over the past week, I have discovered a leak in the bathroom due to them not installing and sealing around the bath/shower door correctly. This has caused severe water damage to my walls and flooring. This company have caused nothing but financial losses and stress to what should’ve been a happy situation moving into my first home.

Avoid at all costs!

31 janvier 2026
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Réponse de Bovis Homes

Hi Helen,

We are aware of the concerns you have raised following your move to The Quarters at Redhill, and our customer services team is already in direct contact with you regarding these matters.

The issues highlighted, including address discrepancies and plumbing faults, are not in line with the standards we expect, and these are being reviewed to ensure appropriate action is taken.

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

​We have been really happy with our…

​We have been really happy with our experience working with Bovis during our home-buying journey so far. From the first viewing to the point we're at now having reserved the proerty and working towards completion, the team has been consistently professional, transparent, and incredibly accommodating.
​Buying a home is often a stressful process, but their approach made us feel supported every step of the way:
​Communication: They were exceptionally clear and kept us updated.
​Flexibility: They went above and beyond to accommodate our specific requests.
​Expertise: Their professional guidance has given us total confidence in the quality of the build and the integrity of the purchase.
​If you are looking for a developer that treats you like a person rather than just a transaction, we cannot recommend Bovis and specifically the team at Walstead Park highly enough!

23 avril 2026
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Réponse de Bovis Homes

Hi customer,

We're happy to hear that you've had a positive experience working with us during your home-buying journey. It's great to know that our team's professionalism, transparency, and accommodation made you feel supported. Thank you for recommending us!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

A really helpful and informative visit…

A really helpful and informative visit to Hollinworth development, always greeted with warmth and friendliness and nothing is too much trouble, Gavin is patient and knowledgeable and a credit to Bovis, thanks so much!

3 mai 2026
Avis spontané
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Réponse de Bovis Homes

Hi Jenna,

We're happy to hear that you found the visit informative and that you were greeted with warmth and friendliness. Thank you so much for your positive feedback about the development!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

Gav showed me round the 3 bed house

Gav showed me round the 3 bed house , he was very knowledgeable about the build and site as a whole . I loved the house however just not ready to move just yet.

3 mai 2026
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Réponse de Bovis Homes

Hi Anne,

We're happy to hear that you loved the house and appreciated the information provided during your visit. Thank you for sharing your experience; we appreciate your feedback.

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

Stunning house and always loved the…

Stunning house and always loved the location coming back next week to view the 3 bed sunday the guy Gavin i spoke to was very informative and left us to wander round the stunning house love the brick work and everything about the way the property was dressed

1 mai 2026
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Réponse de Bovis Homes

Hi Mrs Lynn Oakley,

We're happy to hear that you find the house stunning and love the location. We're glad the information provided was helpful, and we appreciate your positive feedback about the property's presentation. Thanks, and we look forward to seeing you next week!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

Amazing development

Amazing development. The guys on the estate really knew their stuff and had every answer to any questions that we had. Extremely delighted and would be looking to buy a home here in the estate!

2 mai 2026
Avis spontané
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Réponse de Bovis Homes

Hi Lavania Xavier,

We're happy to hear that the team on the development provided you with such great support and information. We appreciate your feedback and hope you find your dream home here!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

Great quality homes and excellent prices

I love the space on your developments - Roman Fields @ Banbury, Willow Park @ Buckingham & Collingtree @ Northampton. Plus, you gave us a great deal @ Willow Park. Your houses are great quality too with excellent fixtures & fittings.

1 mai 2026
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Réponse de Bovis Homes

\hi Philip,

We're happy to hear that you love the space in our developments and that you feel we gave you a great deal. We appreciate your positive feedback regarding our homes' quality, fixtures, and fittings.

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

So happy in our new home!

We are so happy in our new home - everything has been finished to such a good quality and the service from Jason, Debbie and Karl has been amazing! Any teething issues were dealt with promptly and nothing was too much trouble! They have helped make a move an entirely positive experience and we couldn’t be more grateful! Very glad we decided to move as we love our new home and it really has been made completely hassle free thanks to the help of the team at bovis!

12 mars 2026
Avis spontané
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Réponse de Bovis Homes

Hi Katy,

We're happy to hear you're enjoying your new home! It's great to know the quality met your expectations and that the team's service was amazing. We appreciate your positive feedback and are glad we made your move a positive experience!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

Thank you Catherine!!

This is my first time buying a home and with such a big relocation from London-Newcastle I was really nervous it would be super stressful. Catherine the sales manager on site has gone above and beyond for us. Being unable to view the house as often as we’ve like, she’s kept us in the loop every step of the way, with pictures and texts. Catherine answered all questions promptly and clearly so we understood them. Even when we did come up to view the plot, Catherine was so lovely and couldn’t do enough for us. The biscuit jar was always full for my in-laws. Thank you so much Catherine, I genuinely think this process would have been really difficult without you!
I’d recommend bovis homes to anyone buying a property.

27 avril 2026
Avis spontané
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Réponse de Bovis Homes

Hi Molly ,

We're happy to hear that your first home-buying experience, despite the relocation challenges, was made easier. We appreciate your kind words about our team member's support in keeping you informed and answering your questions. We're glad you enjoyed your experience and thank you for recommending us!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

Buying Plot 36 Scholars Meadow

It has been a really smooth Process Cathrine has been nothing but a pleasure and really helped us throughout this process. Being a first time buyer it was very different and all very new but she was nothing but the best to help us throughout the process! Thank you so much!

1 mai 2026
Avis spontané
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Réponse de Bovis Homes

Hi Tom,

We're happy to hear that the process was smooth, and we appreciate your kind words. It's great to know that our team was helpful during your first home buying experience. Thank you!

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

We recently reserved our new home,and…

We recently reserved our new home in Harrington garden exeter,and we’re very grateful to David and Mat for their support during this exciting first step of our home-buying journey.

From the very beginning, they were professional, approachable, and incredibly helpful in guiding us through the reservation process. They took the time to explain everything clearly, answered all our questions, and made sure we felt informed and comfortable with each decision.

Buying a new home is a big milestone, and their knowledge, patience, and support made the process much smoother and less stressful. We truly appreciate their help and look forward to continuing this journey with their guidance as our new home is being built.

30 avril 2026
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Réponse de Bovis Homes

Hi Anu,

We're happy to hear that your reservation experience in Exeter was smooth. It's great to know that our team's support made this exciting step less stressful for you. We appreciate your kind words and look forward to supporting you as your new home is built.

Kind Regards,
Kobi
Bovis Homes

Noté 5 sur 5 étoiles

On approaching the site it was easily…

On approaching the site it was easily accessible and clean and tidy.it was easy to park out side the office and we were greeted in a nice manner.our experience was all together very good

27 avril 2026
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Réponse de Bovis Homes

Hi Linda,

We're happy to hear that you found our site easily accessible, clean, and tidy. We appreciate your positive feedback regarding your parking and greeting experience.

Kind Regards,
Kobi
Bovis Homes

Noté 1 sur 5 étoiles

Given misleading information about neighbouring properties- not what was expected

I bought a home from Bovis and have been very disappointed about my experience and how a serious concern has been handled.

During the sales process I was given clear assurances about the nature of the development and the surrounding properties which formed an important part of my decision to buy. This included assurances given by the sales team that the neighbouring properties would be privately owned. This was not turned out to reflect the reality.

When I raised this, the response was to rely on contract wording and say that no such statement were made, rather that properly addressing what I was told at the time. They have since confirmed that the neighbouring plots previously stated as privately owners were sold to the local council but maintain this isn't an issue and no mis-selling took place.

From a buyers perspective this completely misses the point. The information provided during the sales process directly influenced my decision and its frustrating to see it dismissed so easily afterwards.

The matter is now with CEDR for independent review.

Overall an incredibly disappointing experience. I would strong recommend that anyone buying from Bovis ensures that any assurances given during the sales process are confirmed in writing as they may no be acknowledged later.

7 janvier 2026
Avis spontané
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Réponse de Bovis Homes

Hi T P,


Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has been disappointing and understand why you feel frustrated.

We appreciate that information provided during the sales process is an important part of a customer’s decision-making, and we recognise how concerning it can be when expectations do not align with the eventual outcome. When this matter was raised, our teams reviewed the sales documentation and available records carefully, including the contract and reservation information, which form the formal basis of the purchase agreement.

Our communities are multi-tenure, meaning that we provide a mix of ownership models to ensure that everyone has the opportunity to call somewhere home. The make-up of our communities can change throughout the lifecycle of the development, to reflect the changing needs of the neighbourhood.

In the case of your community, some homes were privately sold to the local authority.

Our position remains that this does not alter the nature, specification, or value of your home, nor does it constitute mis-selling as our sales materials state that the layout landscaping and tenure of all dwellings may be subject to change through the course of the development. That said, we acknowledge your view that the assurances you believe were given influenced your decision, and we understand why this feels disappointing from your perspective.

As the matter is now with CEDR for independent review, it would be inappropriate for us to comment further on the specifics at this stage. We fully support the independent resolution process and will continue to engage constructively through the appropriate channels.

We do value feedback such as yours, and it is taken seriously as part of our ongoing efforts to improve transparency and communication throughout the sales journey. We regret that this experience has not met your expectations and thank you for bringing your concerns to our attention.

Kind Regards,
Kobi
Bovis Homes

Noté 4 sur 5 étoiles

Good experience

Good experience and well supported by the team

27 avril 2026
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Réponse de Bovis Homes

Hi customer,

We're glad you had a good experience and that our team supported you well. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kobi
Bovis Homes

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