Tom Rickheim has been incredibly patient and flexible with our group. We are a large organization with a variety of complex travel needs, and Tom went above and beyond to make sure he caught every cur... Voir plus
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Kayla D. has been an absolute pleasure to work with while coordinating bus transportation for our conference. Her communication is outstanding — quick responses, clear answers, and she made sure every... Voir plus
Henry was absolutely professional, amazing & really kind! He was a phenomenally safe driver and our group had a great trip.
Our company recently used BusBank for our transportation for our convention. We had several days that we needed to transport our attendees. BusBank was very attentive to our needs. The buses were... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de location d'autobus
- Service de navette aéroport
- Société de transport en bus et autocar
- Compagnie d'autobus
- Agence de visites touristiques en bus
- Service de transport
Écrit par l'entreprise
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank The Easy Way to Charter a Bus
Écrit par l'entreprise
- We are the easy way to charter a bus and look forward to assisting you with all your transportation needs. Whether its your wedding, a corporate outing to a ball game or a large convention, BusBank can handle your transportation needs.
Coordonnées de contact
936 West North Ave, 60642, Chicago, Etats-Unis
- (866)428-7226
- sales@busbank.com
- www.busbank.com
4,7
Excellent
750 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Drivers were on-time and very…
Drivers were on-time and very communicative through the process. Would def use again!
12 février 2026
Avis spontané
Réponse de BusBank
Thank you for your review, Casey! Our team works hard to provide customized group travel solutions with expert operator partners that fit each client’s unique requirements across North America.
- Your BusBank Team
5 stars!
If you have an event and you need transportation services, I would highly recommend BusBank! The drivers were so lovely to work with and were extremely responsive and Kayla was a joy to coordinate with. The drivers were extremely flexible when our event end time changed and they showed up exactly when we needed. I couldn't be happier.
2 février 2026
Avis spontané
Easy to book, safe, professional!
Easy to book, great communication pre-event and on site. Made it seamless even as we had to navigate an adjustment since our pickup road was too narrow! Excellent driver, very professional and safe.
4 février 2026
Avis spontané
Excellent communication and support…
Excellent communication and support throughout the process. Contact was personal and cordial.
13 janvier 2026
Avis spontané
Super contracting, logistics and day-of experience
Contracting and logistics were easy, fast responses to any questions. Top notch service all the way through the process and day-of event. Excellent driver. Could not have been a better experience! Thank you.
15 janvier 2026
Avis spontané
Great Service
My group and I used BUSBANK's service on our trip to Pittsburgh and were very pleased with the excellent service and the friendliness of their sales staff and drivers.
15 décembre 2025
Avis spontané
BusBank is comprehensive
BusBank is comprehensive, clear, and clean. They are so incredibly accommodating and friendly, I felt so assisted through the entire booking experience and had to leave a review to sing their praises. BusBank all the way!
9 décembre 2025
Avis spontané
We had a wonderful experience with the…
We had a wonderful experience with the customer service and our driver for our company outing! Will use again!
5 décembre 2025
Avis spontané
Muy buen servicio
Muy buen servicio. Los felicito. Y lo recomiendo mucho
26 novembre 2025
Avis spontané
Very easy to book
Very easy to book and had constant communication via text to ensure I had all the details and updates.
The driver was safe and amicable.
Great experience in general!
Christina
18 novembre 2025
Avis spontané
Fast and cheap!
15 mai 2025
Avis spontané
A day around Toronto
Kayla Dorrans was an amazing help during the whole reservation process and was able to guide us well, as it was our first time using charter services. We exchanged many emails and she even makes sure to book a call with you and go over any of your questions/concerns. The day of, the mini-bus was exactly what we were expecting and the driver was very professional throughout the whole day. I would 100% reccomend using BusBank.
13 novembre 2025
Avis spontané
Réponse de BusBank
Thank you for sharing, Siwar! We are thrilled your account executive Kayla, could provide reliable, solution-focused support for your group travel. Our goal is to match each client with the right vehicle for their group travel while providing dependable support every step of the way.
Seamless Experience
We had a great experience with this charter service! The response time for our quote was very quick, and our account executive, Josh Kittle, provided excellent communication and support throughout the process. The booking platform was easy to use, and the pricing was reasonable. Our bus was clean, well-maintained, and our driver was professional and courteous. Everything went smoothly from start to finish — we’ll definitely book with them again!
27 septembre 2025
Avis spontané
Réponse de BusBank
Thanks for your kind review, Erin! Our goal is to provide personalized, efficient solutions for every client. We’re delighted your account representative Josh, our booking platform, and support team made your group travel seamless—thank you for choosing us for your transportation needs across North America. We look forward to working with you again!
My client used BusBank for the wedding…
My client used BusBank for their wedding and they were great! The driver was very communicative with me throughout the night and he was right on time with his arrivals. I would recommend them!
7 novembre 2025
Avis spontané
Réponse de BusBank
Thanks for your review, Lacey! With dedicated operators and expert account representatives, we strive to make every charter or shuttle booking effortless and reliable.
Amazing Customer Service!
Amazing Customer Service!
Tom is the best and a life saver! Would highly recommend working with him on your next charter.
11 novembre 2025
Avis spontané
Réponse de BusBank
We sure appreciate your kind words, Kristen! We are so happy to hear that Tom, your account representative was able to provide you with dependable service for your group travel across North America.
I use BusBank for all our group events!
I use BusBank for all our group events. Their buses are always top-notch! Their bus drivers are always very friendly and accommodating towards our group. They are also very communicative on-site regarding their location, which makes it helpful if they aren't able to stage at the place we agreed upon. Finally, Desmond, our driver on this trip, was AMAZING!! He called when he arrived and waited until I gave him the final sendoff. I highly recommend using BusBank for all your events. We've used them several times now, the past two years, and I've never been disappointed. DO IT, you won't be let down, I promise you. :)
4 novembre 2025
Avis spontané
Réponse de BusBank
Thank you so much for your kind words, Tara! We’re thrilled our team could provide reliable, solution-focused support for your group travel. From our selection of vehicles to 24/7 active trip support, we aim to make every journey seamless. Whether chartering a bus or arranging shuttles, we’re proud to serve you and all of our clients across North America.
BusBank
BusBank, you have gained a returning customer in the future. Thank you for such a seamless process from beginning to end. Special shoutout to Kayla, thank you for your support during this process. You made everything super easy. Thank you!
28 octobre 2025
Avis spontané
Réponse de BusBank
We truly appreciate your review, Monique! It’s wonderful to hear that our dependable service, expert logistics, and Kayla, your dedicated account representative helped make your transportation experience smooth. We look forward to working with you again! From charter bus trips to event shuttles, our team ensures exceptional group travel across North America.
Request Kimberly Lindsey to work with…
Request Kimberly Lindsey to work with on your bus / shuttle needs.
She is an industry expert, excellent communicator, offered fair pricing, and provided great service throughout the process.
You may find a slightly cheaper rental option, but if you want confidence the job will get done right, go with Kimberly.
Phone: 312.476.6195
24 octobre 2025
Avis spontané
Réponse de BusBank
Thanks for sharing your experience, Kyle! Our goal is to provide personalized, efficient solutions for every client. We really appreciate your confidence in us. We’re delighted that Kimberly made your group travel seamless—thank you for choosing us for your transportation needs across North America.
Van ride to Albany
Timely pick up and drop. Clean, comfortable van. Felt safe during the ride.
24 octobre 2025
Avis spontané
Réponse de BusBank
Thank you for your review! We’re glad you had such a positive experience. Our team works hard to provide customized group travel that is seamless and worry-free all across North America.
This was such an incredibly easy trip…
This was such an incredibly easy trip because of Busbank! I only found out we needed a bus for our youth group trip two weeks before the event. Tom was super fast with his communication, he was helpful with explaining everything and put bus driver Surjit Beol was wonderful! I will definitely be using Busbank again!
16 octobre 2025
Avis spontané
Réponse de BusBank
Thank you for your nice words, Karra! We’re glad our efficient booking platform made chartering a last-minute bus simple and stress-free. Tom, your experienced account executive, along with our customer support team ensures every group travel experience runs smoothly.
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