Fast efficient delivery, the delivery trucks never require the owner to be on-site. They also deliver what you ordered, as I've independently checked it. So that makes the owner feel like they are... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Phone to get a quote for 500l of fuel for residential delivery. They would not give me quote without setting up an account. All other companies happy to give quote without rigmarole of setting up an a... Voir plus
The driver was excellent. Living up a narrow lane the hedges had not been cut which made the lane appear narrower again. Ke carefully negotiated the road without marking the vehicle, I was exceptio... Voir plus
L'entreprise a répondu
Looked at numerous quotes before choosing certas who were already cheapest, the fact I had a £25 voucher through the door made it no brainer. Ordered online and it gave me option to upgrade for free t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year. We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.
Coordonnées de contact
1st Floor, Allday House, Warrington Road, WA3 6GR, Birchwood, Royaume-Uni
- 0345 600 4040
- customer.relations@certasenergy.co.uk
- www.certasenergy.co.uk
4,3
Excellent
36 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top quality service always....from…
Top quality service always....from ordering to the delivery.
29 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We really appreciate it.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Simple just call and there it is
29 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Reluctance of driver ro read delivery…
Reluctance of driver ro read delivery instructions for our rural location. He phoned instead and we had to direct him.
No invoice until after delivery even though payment made on on ordering.
29 septembre 2026
Réponse de Certas Energy
Hi Terence,
I called today and spoke with a lady. I have also sent you an email regarding your review.
If you wish to discuss this matter further, please feel free to reply to my email, and I will be happy to assist you.
Kind regards,
David
Comptetively priced and promptly…
Comptetively priced and promptly delivered - rhank you
29 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Good service
15 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Very prompt delivery reasonable price
15 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Excellent service
We ordered 500 ltrs and two days later it was delivered. From the phone call to place the order to deliver customer service was excellent.
29 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We are delighted to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Very quick and easy delivery
Very quick and easy delivery - respected the driveway as it is shared access
29 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Great efficient service…
As a long term customer,I appreciate the very efficient ordering and delivery service Certas provides..
15 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
the delivery man was very pleasant and…
the delivery man was very pleasant and efficient
19 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Great service came right on time
Great service came right on time. No receipt left . Would have liked one.
23 septembre 2026
Réponse de Certas Energy
We are glad you enjoyed our punctual service. Thank you for your review. We apologise for omitting your proof of delivery and will ensure our team provides them consistently in the future.
Kind Regards
Certas Energy.
excellent delivery service
12 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really apprecaite it.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really apprecaite it.
Kind Regards
Certas Energy.
I ordered 1000lt of fuel but the…
I ordered 1000lt of fuel but the delivery driver only put 930lt into the tank saying there was blemish on the tank that made it unsafe. I told the driver, that the blemish was just a mark from manufacturing and that it would not make difference to the integrity of the tank. But he wouldn’t pump the rest leaving me now needing to refuel early.
22 août 2026
Réponse de Certas Energy
Hi David,
I’m sorry to hear this.
I have passed your review on to the Homefuels Team, and they will be in contact with you to discuss the delivery.
Kind regards,
David
All Very Good!
The heating oil arrived on time and catered for with a smaller delivery vehicle as was needed. Efficiently filled the tank & payment side went smoothly. Also a competitive price. Very good!
26 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful feedback. We are delighted to hear that you were happy with the service you received and truly appreciate you taking the time to share your experience.
Kind Regards
Certas Energy.
Delivered with care and as advised
26 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
GOOD PRICE AND SERVICE
26 septembre 2026
Réponse de Certas Energy
Thank you for your positive review. We really appreciate it.
Kind Regards
Certas Energy.
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