We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Voir plus
Établissement
Changer d'établissementSheep Street, GL54 1HQ Stow-on-the-Wold, England, GB
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Lisez les avis des autres
Everyone was very helpful without being too pushy. They left us to look at the product they answered all of our questions very quickly very directly. They helped us compare various products and made h... Voir plus
Ordered a bed and some bedside tables, and was impressed by the quality and the service. Shop staff were friendly, the quality of the items is good and where assembly was needed it was straightforward... Voir plus
L'entreprise a répondu
The products and delivery were very good. Unfortunately we discovered two chairs with serious cracks on the inside of the feet (not immediately apparent). On the plus side they were replaced fairly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Écrit par l'entreprise
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Coordonnées de contact
Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, Royaume-Uni
- 01451 828 185
4,8
Excellent
315 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Good delivery brought in to front door…
Good delivery brought in to front door unpacked in hallway and carried in to lounge and placed very efficient!
19 février 2026
Fabulous furniture
Fabulous furniture, fabulous customer service, lovely staff at Stow in the Wold, great delivery guys!
18 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Really fast and friendly delivery
Really fast and friendly delivery.
Thanks Gary & Matt H
21 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good morning Mrshollieadducci,
We're happy to hear that you received fast, friendly delivery service. Thank you for your positive feedback; we appreciate it.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
We love Cotswold Company!
We love the Cotswold Company showroom in Stow. The furniture is beautiful and the staff are really nice. We’ve ordered bedside lockers from Cotswold Company and most recently we bought a table and chairs. All the furniture is amazing quality and looks really stylish. The delivery process was also really smooth. Siu-Pai and Matt S. delivered our furniture and assembled it very quickly and without any issues. They were very respectful of our home and really nice to chat with.
Overall I’d recommend Cotswold Company 100%. We’re already planning our next purchase.
13 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Anonymous,
We appreciate your positive feedback about our showroom and furniture quality. We're happy you found the delivery and assembly process smooth. It's great to hear the team was respectful and helpful. Thank you for the recommendation; we look forward to your next purchase.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Looked after by Jo Hackney
Looked after by Jo Hackney. Very sympathetic and attentive service. Came up with exactly what we wanted. Loved the total set up which gave us a lot of food for thought. Prices all within a good range for the products we needed. Thanks
21 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Nicholas Gale,
We're happy to hear about the sympathetic and attentive service you received. It's great that we could provide exactly what you wanted, with prices in a good range. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
A job very well done!
We took delivery of a number of items on a rainy day and were very happy with the service provided by Morgan, Kain, Adam and Matty who all ensured that they didn’t walk through our property in wet shoes. There was one item that had to be returned as consequence of it being faulty, nonetheless, our overall experience of this company and the quality of both its service and its goods remains extremely favourable!
G&H
20 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Gary Masters,
We appreciate your positive feedback! We're happy to hear that the delivery team was considerate on a rainy day. We acknowledge there was an issue with one item, and we're glad that your overall experience with our service and products remains favourable. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Good quality product delivered on time…
Good quality product delivered on time and with care by Gary and Matt.
20 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Roger Mashford,
We're happy to hear that you received a good quality product delivered on time and with care. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service. Wonderful showroom.
The showroom allowed us to physically see and touch to assist in our choices. The environment is extremely pleasant and relaxed. The team were not at all pressurised but assisted whenever information was required. Paul was exceptional - we bought more than we originally intended through his kindness and patience. A joyous experience!
19 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Rich,
We're happy you found our showroom helpful and the team supportive. It's great to hear that their assistance, kindness, and patience enhanced your experience. Thank you for sharing your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Friendly
Friendly, helpful and experienced staff.
Well appointed showroom with quality furniture.
Order delivered today (19/02/2026) by Ian and Bryan, they unpacked, put the items in place and removed all the packaging with smooth professionalism.
12 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good morning Steve Green,
We appreciate your feedback. We're happy to hear that you found our staff friendly, helpful, and experienced, and that our showroom displayed quality furniture. We're glad the delivery team professionally unpacked and placed your order, removing all packaging.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Beautiful furniture and well made
Beautiful furniture and well made. Delivery went well thanks to Ian and Bryant. Unpacked in the chosen rooms, built furniture and took the cardboard. Thanks guys.
19 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Marion Main,
We're happy to hear that you find our furniture beautiful and well-made. We appreciate your positive feedback regarding the delivery, including the unpacking and assembly.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Beautiful table and chairs ordered online
From ordering to delivery the Cotswolds company were brilliant. I ordered a table and chairs online and via video call Majbritt Cook helped me see what it would look like. I had a couple of questions and she rang me back promptly. She was extremely efficient and helpful in helping me make my choice. Will definitely make purchases from the Cotswolds again. Really pleased with my table and chairs. Great delivery men, caring and respectful.
16 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Lena Bradbury,
We're happy to hear that you had a brilliant experience, from ordering to delivery. It's great to know that our team offered efficient and helpful assistance and that you are pleased with your new table and chairs. We appreciate your intention to make future purchases with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Earle and Pai were great
Earle and Pai were great, really helpful and friendly
18 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Alex,
We're happy to hear that you found our team members helpful and friendly. We appreciate your positive feedback and thank you for sharing.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Exceptional Customer Service - Stow-on-the-Wold
My wife and I visited the Stow-on-the-Wold store on 16/2/26, and I wanted to take a moment to share how impressed we were with the service we received. It was nothing short of outstanding.
The Staff member Mrs Cooper (Dutch lady and sorry if I've misspelt your name) attention to detail, depth of knowledge, and genuine customer engagement were truly best-in-class. A real credit to the brand and made our visit a thoroughly enjoyable experience
16 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon AP,
We're happy to hear you were impressed with the service at our Stow-on-the-Wold store. We appreciate you highlighting the team member's attention to detail and knowledge. It's great to know your visit was enjoyable.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Feather filled lounge cushions
Purchased 6 different feather filled cushions for my lounge, lovely quality and due to the filling they don’t slip down on my leather sofas, very happy with them
5 février 2026
Had Charlie & Matt H attend to replace…
Had Charlie & Matt H attend to replace a wardrobe. Very helpful and made sure item was up and we were happy. Excellent
12 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Susan,
We're happy to hear that the wardrobe replacement went smoothly and that you were pleased with the service provided. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great experience!
Just received our order (taken by Majbritt 6533316 very professional and lovely lady) - delivered by Earle & Ty - great experience, professional, friendly, helpful and polite. Great ambassadors for the Cotswold company.
12 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good afternoon Jo R,
We're happy to hear that you had such a positive experience with our team! We appreciate you taking the time to share your kind words about the service you received.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
cotswold.com SIU-PAI + MICHEAL driver/assemble
cotswold.com SIU-PAI + MICHEAL these guys were brilliant could not fault them.`?
11 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good morning Brian Bray,
We're happy to hear that you had such a positive experience. Thank you for taking the time to leave us this brilliant feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Beautiful Homewares
Beautiful Homewares
I love the style of furniture and homewares on offer at the Cotswold Company.
I have purchased several times, from lamps, pictures, bedside tables and dining chairs. Very happy with all the items and love the look of them in my home.
25 août 2025
Great Delivery Experience
Ian and Mel did a fantastic job in delivering our bedroom furniture. They took their time to inspect the furniture before bringing it into the house and were incredibly respectful of our property. Nice chaps to boot!
It's also worth mentioning that the great customer service actually started in the store at Stow on the Wold with Paul. He double, even triple, checked everything to make sure the order was correct and we were happy with everything.
6 février 2026
Avis spontané
Réponse de The Cotswold Company - Stow-on-the-Wold
Good morning Don Chadwick,
We're happy to hear that you had a positive delivery experience and that our team treated your property with respect. We appreciate you mentioning the excellent service you received in our store as well. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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