The Cotswold Company - Stow-on-the-Wold Avis 

316
TrustScore 5 sur 5

4,8

Sheep Street, GL54 1HQ Stow-on-the-Wold, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Voir plus

Noté 5 sur 5 étoiles

Everyone was very helpful without being too pushy. They left us to look at the product they answered all of our questions very quickly very directly. They helped us compare various products and made h... Voir plus

Noté 5 sur 5 étoiles

Ordered a bed and some bedside tables, and was impressed by the quality and the service. Shop staff were friendly, the quality of the items is good and where assembly was needed it was straightforward... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After visiting the store a couple of weeks ago we decided to return an order instore rather on the online because the staff was so helpful. They were really knowledgeable and talked us through the wh... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de meubles
  3. Magasin de meubles de salon

Écrit par l'entreprise

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Écrit par l'entreprise

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Coordonnées de contact

  • Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, Royaume-Uni

  • 01451 828 185

4,8

Excellent

TrustScore 5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(316)

5 466 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Delivery Experience

Ian and Mel did a fantastic job in delivering our bedroom furniture. They took their time to inspect the furniture before bringing it into the house and were incredibly respectful of our property. Nice chaps to boot!

It's also worth mentioning that the great customer service actually started in the store at Stow on the Wold with Paul. He double, even triple, checked everything to make sure the order was correct and we were happy with everything.

6 février 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good morning Don Chadwick,

We're happy to hear that you had a positive delivery experience and that our team treated your property with respect. We appreciate you mentioning the excellent service you received in our store as well. Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

They couldn't have done more!

Despite not being able to get a large piece of furniture upstairs, Matt D and Earle did their absolute best, which included unpacking the chest of drawers on a foul weather day.

6 février 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good morning Alan Morgan,

We appreciate you sharing your experience. We're glad to hear that our team members went above and beyond to assist you with your furniture delivery, even in challenging conditions. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Good quality furniture - great delivery experience

Another purchase of good quality furniture.
Siu-pai and Simioncillo who delivered this couldn't have been more considerate on a miserable February morning to keep everything dry.

5 février 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good morning I Reed,

We're happy to hear that you're enjoying the furniture's quality. We appreciate your kind words regarding the delivery team's considerate service on a difficult day. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 3 sur 5 étoiles

Side tables

We ordered three side tables. The organisation was good, but one table arrived damaged and had to be changed. To be fair, the assistant who dealt with the complaint was very efficient and arranged a new delivery and collection of the damaged table. It did take the edge off, however.

29 janvier 2026
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good morning Marilyn P,

Thank you for taking the time to share your feedback. We’re pleased to hear that the organisation of your order went smoothly and that our team was able to resolve the issue efficiently. That said, we’re sorry that one of the tables arrived damaged, as we understand this did take the edge off your experience. Your comments are appreciated and will be shared with the team as we continue to improve our service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Great Company, Great Furniture

Very pleased with furniture. Bought TV Corner Unit, Coffee Table and 2 bookcases. It looks absolutely great in our living room. Staff on phone very helpful and delivery drivers Mavino and Simon were a delight. Polite, cheery and helpful. Definitely recommend this company

6 février 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Karen Dare,

We're pleased that the furniture enhances your living room. It's great to know our phone staff and delivery team were so helpful. We appreciate your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Simply excellent

Simply excellent. Mark could not have been more knowledgeable and helpful with our purchase.

4 février 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Andy Wood,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are glad we could be helpful during your purchase.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Delivery drivers (Charlie and Mike )…

Delivery drivers (Charlie and Mike ) went over what you could expect.most helpful and friendly .

3 février 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Sheena Stevens,

We're happy to learn that the delivery team was so helpful and friendly! We appreciate you taking the time to share your positive experience with us.
Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Great piece of furniture …

Great piece of furniture and colour, although disappointing it wasn't" in the sale. prompt delivery with no damage . Would of been nice if the delivery men wore covers over shoes on entering the house. Very pleased otherwise

26 janvier 2026
Noté 5 sur 5 étoiles

We had a bed purchased

We had a bed purchased, delivered and assembled. The staff at the shop in Stow were very helpful and knowledgeable. The bed was delivered quickly. Gary and Jake who delivered and assembled the bed were polite, friendly, helpful and very efficient. An excellent service all round.

30 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good morning David M,

We're happy to hear that the team at the shop were so helpful and knowledgeable and that the delivery and assembly went smoothly. We appreciate your positive feedback regarding the efficient and friendly service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Fantastic delivery service

My in store experience was amazing, staff were willing to move products into different lighting for me to eventually find my perfect dinning table - staff over the phone and email were then quick and helpful to respond when our house move date was moved back. Last, but not least, our delivery men went above and beyond to help manage the logistics of getting our new table in safely and set up. I’d heard the delivery service as good, but I was really impressed. Thank you.

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Purchase - very good. Delivery - ?

Purchasing the furniture was a very positive experience. The staff at Stow were lovely, very helpful and courteous. Going out of their way to answer any questions and queries.
The furniture (inglesham range) is beautiful. And settles well into my room. I have purchased bedroom furniture previously, and I was very pleased with that.
The delivery experience was not so good. The delivery guys appeared stressed, and one even stated he did not want to be at work.
They unpacked the furniture outside in the cul-de-sac, which concerned me. And were not happy knowing they had to build the table. Overall not positive.
Yes I would purchase further items from The Costwold furniture company. Lovely well made. Built to last.

23 janvier 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service
Had a delivery today by Morgan and Adam. Lovely guys, polite and very helpful.

29 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good morning Mrs Joan Shubert,

We're happy to hear that you received excellent service. We appreciate your kind words about the delivery and the team's helpfulness and politeness.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

We were on holiday in the Cotswold for…

We were on holiday in the Cotswold for a week & visited your shop in Stow on the Wold were we found the perfect fit for or dining room a large book case which looks stunning in our home at a very reasonable price in the sale, HAPPY DAYS 😊

22 janvier 2026
Noté 5 sur 5 étoiles

Lovely showroom

Lovely showroom, very helpful but not overwhelming staff (Paul).

24 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Gail,

We're happy to hear that you found our showroom lovely and our staff helpful. Thank you for your positive feedback; we appreciate it.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Great Exprerience

Website was easy to navigate and the delivery team, Earle & Matt D, kept us up to date on the delivery day and were extremely efficient and polite. Highly recommended.

26 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Paul Carling,

We appreciate your feedback and are so glad you found our website easy to use. We're happy the delivery team was efficient, polite, and kept you informed.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Ian and Shane delivered our bedroom…

Ian and Shane delivered our bedroom furniture on a very wet and windy day. Service excellent, very friendly and transferred the furniture with care to the required bedroom. Furniture in excellent condition when unpacked. All packaging was taken away which is a huge bonus to. Highly recommend.

21 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon SRB,

We appreciate you sharing your feedback. We're happy to hear that the delivery team was friendly and careful with your bedroom furniture, especially given the weather. It's great to know the furniture arrived in excellent condition and that the packaging removal was helpful.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Wonderful store

Wonderful store, beautifully laid out, great to be able to see the quality of the furniture which you can’t see online.

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company with quality furniture

Great company with quality furniture. Slight admin issue regarding what we had ordered before delivery, but customer service dept sorted this out quickly.
Gary and Jake delivered our furniture- very polite and respectful of our property- excellent!

23 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Jan Randall,

We're happy to hear that you are pleased with the furniture's quality. We appreciate your feedback and are glad our customer service team resolved the administrative issue quickly. We're also delighted that the delivery went smoothly.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Noté 5 sur 5 étoiles

Excellent service

Excellent service
In store allowed to browse at leisure
Smoothly taken through the ordering and payment process
Short waiting time for goods to arrive
Efficient polite delivery team
Furniture made and put into position
Thank you to Bobby and Yarik

22 janvier 2026
Avis spontané
Logo de The Cotswold Company - Stow-on-the-Wold

Réponse de The Cotswold Company - Stow-on-the-Wold

Good afternoon Euan Winch,

We appreciate you taking the time to share your positive experience. We're happy to hear that you were allowed to browse at your leisure and that the ordering process was smooth. It's great to know the delivery team was efficient and polite. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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