Ordered 2 hoodies,the size was not accurate,so I sent them the package back asking for a replacement with a slip inside asking for any colour and bigger size,paid postage myself and even sent them a s... Voir plus
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Lisez les avis des autres
Purchased a set hoodie and tracksuit for £21 size is very good and I like the quality too very warm and comfy. Delivery took couple days I am assuming all the negative comments are mainly about tha... Voir plus
L'entreprise a répondu
As always amazing products fast delivery and kept me informed all the way. Prices even beat the highstreet shops selling crosshatch clothing too which is a bonus, shame the highstreet shops don't hand... Voir plus
L'entreprise a répondu
Great value, variable quality but no complaints at the price. What did annoy me though is the ridiculous variations in sizing. One size 32 trousers had ample room, another left a 4 inch gap at the fro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Crosshatch was born in the Northern Quarter of Manchester in 1996, taking the famous weave of denim as both its name and inspiration. Heavily influenced by music and the drive to do your own thing, Crosshatch took a direction all of its own with bold graphics, constantly evolving colour combinations and extra design details which show a focus on detail.
Coordonnées de contact
Northgame House, Haig Road, Parkgate Industrial Estate, WA16 8DX, Knutsford, Royaume-Uni
- info@crosshatchclothing.com
- www.crosshatchclothing.com
3,7
Moyen
232 avis
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A répondu à 66 % de ses avis négatifs
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Having more waist sizes
Having different options & more waist sizes available at a reasonable price.
24 novembre 2025
Réponse de Crosshatch
Thank you so much for your 5 star review - we really appreciate it!
Your stuffs are great and nice
Your stuffs are great and nice. They fit perfectly 👌. Also, I got my order in a timely delivery.
25 octobre 2025
Réponse de Crosshatch
Thank you so much for your lovely review! We’re really happy to hear that everything fits perfectly and that your order arrived on time. Your feedback means a lot to us.
Thanks again for choosing us! 😊
Bought a Althorpe fleece lined coat for…
Bought a Althorpe fleece lined coat for the coming winter. Great coat and this is my second one in six years, I have worn many types of coats including Northface, CK and Hilfiger but nothing beats the Crosshatch for warmth and value.
23 octobre 2025
Avis spontané
Réponse de Crosshatch
Thank you so much for your fantastic review! We’re delighted to hear how happy you are with your Althorpe fleece-lined coat — and even more thrilled that this is the second one you've bought from us.
It’s great to know that, in your experience, our coat stands up to (and even outperforms!) some big-name brands when it comes to warmth and value. Feedback like yours means a lot to us and to our team, who work hard to create products that customers can rely on season after season.
Thanks again for your continued support. We hope your new coat keeps you warm for many winters to come!
Don't trust this Chinese company.
Crosshatch is really a cheap Chinese company using an old English name.
All products are made in china and sold at half the price on AliExpress.
I just binned 2 pairs of their trainers just because I could.
8 octobre 2025
Avis spontané
Réponse de Crosshatch
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.
Crosshatch is a UK-based brand, and while many of our products are manufactured overseas — as is common across the industry — all items are produced to our specifications and quality standards. We work closely with our manufacturing partners to ensure our products meet the level of quality our customers expect.
We’re also sorry to hear that your trainers didn’t meet your expectations. If you ever experience an issue with any of our products, our customer service team is always here to help and would be happy to look into this for you.
If you’d like us to review your order or discuss this further, please feel free to contact us at orders@crosshatchclothing.com.
Thank you again for your feedback.
Réponse de Crosshatch
Thank you, Paula. Your feedback is welcome, and we are glad you find the website easy to use.
A pleasure to buy from
A pleasure to buy from. Clothing excellent and service second to none.
24 septembre 2025
Réponse de Crosshatch
Thanks, Brian, for taking the trouble to leave such positive feedback. We really do appreciate it.
Red Flag After Red Flag
While I appreciate the fast shipping, and great delivery, the company itself is absolutely awful. The only good thing about their customer service, is that they do respond fairly quickly. I ordered 4 pairs of jeans, all from the website as a size 32W 34L, as it's the size I wear in nearly all jeans. Upon receiving the order, the tags all showed 32L which I've always know as the length of the jeans. The person I dealt with in customer service, told me after asking for photos which I provided for all 4 pairs of jeans, that I misunderstood their sizing, and that 32L means 32 "Long" which refers to 32W, and 34L. The person then told me that they needed a picture of the jeans layed flat out on a flat surface, with a tape measure to show the length of the leg inseam as I was repeatedly told I was misunderstanding the product sizing. I had already bagged the jeans all back up and had the bag sealed so I could return them. After back and forth ongoing for a few hours, I broke down and busted the package back open, to remove a pair of jeans, and measure them. The measurement, which I knew wasn't right since I tried them all on and they didn't fit right, ironically measured 32 length. After being generous with the tape measure and putting the top of the measure above the inseam, the photo shows just slightly over 32 inches in length. After sending the photos, they responded saying though the pictures showed closer to 33 inches, that they could then send me a prepaid QR return. The picture I sent, very clearly shows being less than 32.5 inches..not even closer to 33, which is still incorrect being I order the 34L (length). The customer service person gaslit me so hard to try and force me to cover the return shipping cost, and said anything they could to avoid sending me the prepaid return label. I've never had so much back and forth over returning a product that did not fit. And then with visual proof, still had the audacity to tell me the jeans were closer to 33 inches than it was to 32. Not only would I not recommend this company, but I'd avoid them at ALL possible cost. Misleading sizes, and they make it such a nightmare to return. They want all the evidence of incorrect sizing, but they can't handle visual proof when it's slapping them in the face. They are gaslighters. And will try to make you feel wrong. In no other brand of jeans have I ever bought, said 32L and that not stood for the actual inseam length. I order 32W 34L for a reason, and it's not been an issue with any other company.
28 août 2025
Avis spontané
Réponse de Crosshatch
Thank you for taking the time to share your feedback, and I’m sorry to hear about how you feel regarding the experience you had.
I understand how frustrating it must have been to receive jeans that didn’t match the sizing you expected and then having to go through the back-and-forth of trying to resolve the issue.
Our intention when requesting photos and measurements is to make sure we fully understand what went wrong so we can correct the issue and prevent it from happening again. However, it’s clear that the process caused unnecessary frustration in your case, and for that we apologise.
We also appreciate you highlighting the confusion around the sizing labels. Your feedback is extremely valuable, and we are reviewing how our sizing information is presented to ensure it’s clearer and more consistent going forward.
I’m glad the return was ultimately processed, but it shouldn't have been such a difficult experience. If there is anything still unresolved or if you need further assistance, please get in touch with us, and we’ll make sure you’re taken care of promptly.
Thank you again for your honest review—your feedback helps us improve.
Colour fades in days
Brought the khaki sidemore cargo trousers , the colour faded on front of legs in a couple of days ,one cold wash ,line dried , don't waste your money on them !
10 juillet 2025
Avis spontané
Sizes are all over the place.
I have three pairs of jeans of three different styles all purchased a year ago and all fit perfectly.
Recently I ordered an identical pair only to find the waist was way too small, returned these and tried a different style same size and again waist was far too small, tried a third style and again too small so all 3 returned.
Ordered a pair of similar style but one waist size larger and they fit like a pair of clown trousers - at least 2in too big all round.
Going to have one more try with a different style and if that fails I'm going to give up.
12 juin 2025
Avis spontané
Réponse de Crosshatch
Thank you for taking the time to share your feedback, and I’m really sorry to hear about the inconsistency you’ve experienced with our sizing — I'm sure that was very frustrating, especially when past purchases have fit you perfectly.
I can imagine how disappointing it must be to order what should be the same size only to receive items that don’t fit as expected. This isn't the experience we want for our customers. I have passed your comments to our merchandising team so that we can investigate the sizing variations across all styles.
I’m also sorry that you’ve had to go through multiple returns to try to find a suitable fit. We appreciate your patience, and we’d really like to help make your next purchase as smooth as possible. If you’re open to it, please reach out to us at orders@crosshatchclothing.com, and we’ll be happy to check measurements for the specific styles you’re considering so you can buy with confidence.
Thank you again for bringing this to our attention — your feedback genuinely helps us improve.
Good quality clothing at very…
Good quality clothing at very reasonable sale prices, plus delivery in a couple of days 👍
25 juillet 2025
Réponse de Crosshatch
Hi Steve,
Thanks for your lovely review!
The Crosshatch Team
Very good quality shorts
Very good quality shorts and value for money. No hassle delivery and what seems like an easy return procedure if required. Would buy again
24 juin 2025
Réponse de Crosshatch
Hi Andrew,
Many thanks for your positive review.
The Crosshatch Team
Poor sizing quality.
Ordered my usual size for chino shorts , as I've done on previous orders from here and they are a completely different fit , more like 34 than a 32 , really baggy aswell. So after paying 4.95 for delivery, I've now got to send them back at my own expense . So £10 down and nothing to show for it . Very poor fitting quality, I won't be buying from Crosshatch again .
24 juin 2025
Réponse de Crosshatch
Hi Rich, thanks for your review. If you decide to order from us again and encounter an issue like this, don't hesitate to get in touch with our customer service team, who will investigate whether your item is mis-sized and if it is will arrange the necessary label for you return for a replacement or a full refund. I'm sorry for any inconvenience caused.
Hreat job guys..will pass the word aroundThe fact you use royal mail for…
The fact you use royal mail for delivering is excellent and that your discount codes really do apply is great and as for the trainers they look and feel great..these trainers are not meant to last a life time but enjoy while you have them..great job guys
24 juin 2025
Réponse de Crosshatch
Hi Winston,
Thank you so much for such a positive and fair review.
We appreciate it.
The Crosshatch Team
jeans seem good quality so far
jeans seem good quality so far, love the colour and fit is good
24 juin 2025
Réponse de Crosshatch
Hi,
Thanks for a great review!
The Crosshatch Team
Réponse de Crosshatch
Hi,
Thanks for such a positive review.
The Crosshatch Team
Gute Qualität!
Gute Qualität, faire Preise und schnelle Lieferung aus UK. Jeans sitzt perfekt und bequem!
10 décembre 2024
Avis spontané
Réponse de Crosshatch
Thanks for your 5 star review! It's appreciated.
The Crosshatch Team
Order cancelled for no reason
I ordered this 5 days back and they cancelled it with refund and this is what they sent Hello,
Thank you for your recent order.
Unfortunately, due to a system error that affected your order, we have had to cancel and fully refund you.
Please accept our sincere apologies.
If you wish to place a replacement order, please use code SORRY25 to receive a 25% discount.
Kind regards
Customer Services
22 avril 2025
Avis spontané
Réponse de Crosshatch
Hi, we do appreciate that you were disappointed when we had to cancel your order. It is never our intention to upset customers, but unfortunately, you were sold something we couldn't fulfil, hence why we wanted to offer you a discount if you wanted to reorder by way of an apology.
Easy to navigate and fast delivery……
Easy to navigate and fast delivery… will definitely be getting more from here, true to size
25 mars 2025
Warning on sizes i think they Chinese sizes.
Order a pack of 2 hoodies
1 white the other blue in XL which is what all my clothes are. Crosshatch XL is fit for a child . I wasn't happy that I have to stand the cost of returning these . Not sure how many x's i need adding to get these hoodies to fit.
I have a Crosshatch XL that a bought from Sport direct and that fits great, but these that came were appalling.
27 mars 2025
Avis spontané
Réponse de Crosshatch
Thanks for sharing your feedback, Carl, and I'm really sorry to hear that you were disappointed with your order.
After you posted your review, we saw that you reached out to our Customer Support team about the mis-sized hoodies. When sizing issues arise, we typically ask for evidence of the problem so we can send you a pre-paid return label to make the process as easy as possible. Since you had already arranged to return the hoodies yourself, we couldn't provide that service, but we did make sure you received a full refund.
We've flagged the sizing issue with our merchandising team as a manufacturing error, and we’re working to prevent it from happening again. We hope that, should you decide to shop with us again, you’ll have a smoother experience and be satisfied with the fit of your items. If any issues do come up, don’t hesitate to get in touch with the team —we’re always here to help!
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