Drift Bridge Group Avis 

469
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... Voir plus

Noté 5 sur 5 étoiles

This is my second review and I have deleted my review of one star as this company have redeemed my faith in them. They went on to sort my car coating, it’s booked in to have clutch issues sorte... Voir plus

Noté 5 sur 5 étoiles

Drift Bridge VW at Epsom are awesome. Just bought a new Golf and the professionalism of the team together with a culture of making a difference shone through. Buying a car from them is a joyful and st... Voir plus

Noté 5 sur 5 étoiles

It was my first time purchasing a car, I couldn’t have asked for a better sales person to help me than Nick Bays! He was extremely informative about the car and the finance options available. Highly r... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Concessionnaire Audi
  3. Concessionnaire Honda
  4. Vendeur de voitures d'occasion
  5. Concessionnaire Volkswagen

Écrit par l'entreprise

Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.


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4,7

Excellent

TrustScore 4.5 sur 5

469 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(469)

320 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Could not recommend more!!

I had an incredible experience with Drift Bridge in Epsom with Aggie. She made us feel welcome and comfortable as soon as I first walked through the door and her knowledge of Audi’s is second to none. Could not recommend them and Aggie more!

13 juin 2026
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Réponse de Drift Bridge Group

Thank you for your fantastic 5-star review, Izzy!

We’re so pleased to hear you had such an incredible experience with us at Audi Approved Epsom. It’s great to know that Agi made you feel so welcome and comfortable from the moment you arrived, and that her knowledge and support helped make everything easy for you — we’ll be sure to pass your kind words on to her.

We really appreciate your recommendation and hope you’re enjoying your new Audi. Thank you again!

Noté 5 sur 5 étoiles

Mark did a great job making the process…

Mark did a great job making the process nice and easy. Really happy with the car!

10 juin 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Harry!

We’re really pleased to hear that Mark made the whole process nice and easy for you, and that you’re so happy with your new car. That’s exactly the experience we aim to deliver.

We’ll be sure to pass your kind words on to Mark — he’ll really appreciate it.

Thanks again for your feedback, and we hope you’re enjoying your new car!

Noté 5 sur 5 étoiles

Outstanding Customer Experience Thanks to James Hunt at Drift Bridge Group

I recently purchased my car through Drift Bridge Group and the entire decision was made easy thanks to the exceptional service from James Hunt. His knowledge, support and professionalism were on a completely different level. There is genuinely nothing James doesn’t know about customer service — he made the whole process clear, stress‑free and enjoyable.

I’ll be honest: my experience with Chiswick Audi had almost put me off the brand entirely. The contrast when dealing with James was remarkable. He restored my confidence, took the time to understand what I needed, and guided me through every step with patience and expertise.

If every dealership had a James, buying a car would be a pleasure for everyone. Drift Bridge Group are very lucky to have him, and I wouldn’t hesitate to recommend them — or him — to anyone considering an Audi.

6 juin 2026
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Réponse de Drift Bridge Group

Thank you for your fantastic 5-star review, Rita!

We’re so pleased to hear that James was able to turn your experience into such a positive one and make the whole process clear, stress-free and enjoyable for you. It’s especially great to know he restored your confidence and took the time to really understand what you needed — that’s exactly the level of care we aim for.

We’ll make sure your kind words are passed on to James; he’ll be absolutely delighted to read them.

Thank you again for your recommendation and for choosing Drift Bridge Group. We hope you’re enjoying your new car and look forward to seeing you again in the future!

Noté 5 sur 5 étoiles

Great service and support

I'd like to thank both Helen and James for their help with the specification of my new Audi Q3.
Exceptional service, always available and prompt response to all questions, including supplying guidance video on car configuration.
Thank you so much for your help and assistance.

4 juin 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Geoff!

We’re really pleased to hear that Helen and James were able to help you so well with the specification of your new Audi Q3. It’s great to know they were always on hand, quick to respond, and even provided extra guidance to make the process easier for you.

We’ll be sure to pass your kind words on to them — they’ll really appreciate it.

Thank you again for your feedback, and we hope you’re enjoying your new Q3!

Noté 5 sur 5 étoiles

Mark Lowry dealt with my purchase of an…

Mark Lowry dealt with my purchase of an Audi and I found him to be honest and friendly. My car was delivered on time all the way to my home in Upminster. First class service. Thank you Mark.

31 mai 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Terry!

We’re really pleased to hear that Mark looked after you so well and made the whole process feel honest and friendly from start to finish. It’s also great to know your Audi was delivered to your home on time and everything went smoothly.

We’ll be sure to pass your kind words on to Mark — he’ll really appreciate them.

Thank you again for your feedback, and we hope you’re enjoying your new car!

Noté 5 sur 5 étoiles

Very friendly and efficient staff

Very friendly and efficient staff. Everything was done to make buying the Audi a pleasant experience.

2 juin 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, John!

We’re really pleased to hear that you found the team friendly and efficient, and that everything was done to make your Audi purchase a pleasant experience. That’s exactly what we aim for.

We really appreciate your feedback and hope you’re enjoying your new car. Thanks again for choosing Audi Approved Epsom!

Noté 5 sur 5 étoiles

The entire team was very helpful

The entire team was very helpful. We were dealing with syed, he greeted us and treated us very kindly. He is knowledgeable and was patient with our questions.

6 juin 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Karan!

We’re really pleased to hear that the team was so helpful and that Syed looked after you well during your visit. It’s great to know he was welcoming, patient and able to answer all your questions — we’ll be sure to pass your kind words on to him.

We really appreciate your feedback and hope to see you again at Walton Audi in the future.

Noté 5 sur 5 étoiles

Great experience with Conrad at Audi Epsom

I purchased my new car from Conrad at Audi Epsom, it was a great experience from start to finish. Conrad was so helpful, fully explaining everything to make sure that I understood which was really refreshing. I really couldn’t have asked for more. 10/10 customer service! Thank you so much Conrad.

6 juin 2026
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Réponse de Drift Bridge Group

Thank you so much for your fantastic 5-star review, Emma!

We’re delighted to hear that you had such a great experience purchasing your new car from Conrad at Audi Approved Epsom. It’s wonderful to know he took the time to explain everything clearly and made the whole process easy and reassuring for you — we’ll be sure to pass your kind words on to him.

A “10/10” is amazing to hear, and we really appreciate you taking the time to share your feedback. Enjoy your new car, and thank you again for choosing Audi Approved Epsom!

Noté 5 sur 5 étoiles

Friendly staff and exceptional service

Syed and Naomi both made the whole experience a pleasant and seamless one. Taking the time to find the right option for me and all matters were communicated clearly and in a timely manner.

30 mai 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Sean!

We’re really pleased to hear you had such a smooth and positive experience with us at Walton Audi. It’s great to know that Syed and Naomi looked after you so well, taking the time to find the right option and keeping everything clear and well communicated throughout.

We’ll be sure to pass your kind words on to them — they’ll really appreciate it.

Thank you again for your feedback, and we hope you’re enjoying your new car!

Noté 5 sur 5 étoiles

Buying from afar.

Excellent service from the team from start to finish.

31 mai 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Mr McIlwaine!

We’re really pleased to hear you received excellent service from the team from start to finish. It’s great to know your experience was smooth and positive throughout.

We really appreciate your feedback and hope to welcome you back to Audi Approved Epsom again in the future.

Noté 5 sur 5 étoiles

Lim was very helpful

Lim was very helpful, taking the time to understand and meet our requirements

1 juin 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review!

We’re really pleased to hear that Lim was so helpful and took the time to understand your requirements properly. That kind of care and attention makes all the difference, so it’s great to know your experience reflected that.

We really appreciate your feedback and hope to welcome you back to Audi Approved Epsom again soon.

Noté 5 sur 5 étoiles

Excellent service from Neil, Chrissy and bodyshop team

Excellent service from Neil, Chrissy and the team at the Drift Bridge VW bodyshop. Carried out one sizeable repair to a door and three other minor repairs and the car looks almost back to new. Plus, friendly, responsive customer service throughout. Really pleased with the results and the quality of service. Recommended.

3 juin 2026
Avis spontané
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Réponse de Drift Bridge Group

Thank you for your fantastic 5-star review, Simon!

We’re really pleased to hear that Neil, Chrissy and the bodyshop team took such good care of you and that you’re so happy with the results. It’s great to know the repairs have brought your car back looking almost like new, and that the customer service throughout was friendly and responsive.

We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.

Thank you for your recommendation, and we look forward to helping you again in the future!

Noté 5 sur 5 étoiles
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Réponse de Drift Bridge Group

Thank you for your 5-star review!

We’re delighted to hear that you found the team responsive and helpful. Sometimes it’s the simple things that make the biggest difference, so it’s great to know we delivered a positive experience for you.

We really appreciate your feedback and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!

Noté 5 sur 5 étoiles

The team made everything simple and…

The team made everything simple and enjoyable.
They were honest, approachable, and never made me feel pressured.

Thank you for the excellent service and will definitely be recommending this dealership to others.

29 mai 2026
Avis spontané
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Réponse de Drift Bridge Group

Thank you for your wonderful 5-star review, Caroline!

We’re so pleased to hear that the team made the whole experience simple and enjoyable for you. Creating a relaxed, honest and pressure-free environment is exactly what we aim for, so it’s lovely to know that came across during your visit.

Your recommendation means a great deal to us, and we really appreciate you taking the time to share your feedback.

Enjoy your new car, and we look forward to welcoming you back to Audi Approved Epsom in the future!

Noté 5 sur 5 étoiles

Brilliant experience in buying new car

Brilliant experience in buying new car, excellent service from James Hunt.

25 mai 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Nigel!

We’re delighted to hear you had a brilliant experience purchasing your new car with us at Walton Audi.

It’s great to know that James provided excellent service throughout the process. We’ll be sure to pass on your kind words to him — he’ll be delighted to hear them.

We hope you’re enjoying your new car and look forward to welcoming you back in the future. Thank you again!

Noté 5 sur 5 étoiles

Excellent service all the way through.

Excellent service all the way through.

24 mai 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Matt!

We’re really pleased to hear you received excellent service all the way through. It’s always great to know that our efforts to make the experience smooth and enjoyable are appreciated.

Thank you for choosing Walton Audi, and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Epsom Audi escellent experience

Agnieszka at Epsom Audi is very courteous, professional, honest, and extremely helpful throughout the whole process. She made everything smooth and straightforward, and it was a real pleasure dealing with her to purchase my A4 Avant. I’m very satisfied with the service provided and would highly recommend her to anyone looking to buy a car.

13 mai 2026
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Réponse de Drift Bridge Group

Thank you for your fantastic 5-star review, Michael!

We’re so pleased to hear that Agi made your Audi A4 Avant purchase such a positive experience. Her courteous, professional and honest approach is exactly what we strive for, so it’s wonderful to know she helped make everything smooth and straightforward for you.

We’ll be sure to pass on your kind words to Agi — she’ll be delighted to hear them.

Thank you for your recommendation and for choosing Audi Approved Epsom. We hope you’re enjoying your A4 Avant and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Absolutely delighted with my experience.....

From beginning to end my interaction with the team at Drift Bridge Epsom was brilliant - very smooth, very organised, everything made simple and straightforward,

Absolutely delighted with my decision to purchase a car from them, and very impressed with how it was all handled.

15 mai 2026
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Réponse de Drift Bridge Group

Thank you for your fantastic 5-star review, Paul!

We’re delighted to hear that your experience with the team at Audi Approved Epsom was such a positive one from start to finish. Buying a car should be an exciting and enjoyable experience, so it’s great to know everything felt smooth, organised and straightforward for you.

Most importantly, we’re thrilled that you’re delighted with your decision to purchase from us. Your kind words mean a lot to the whole team.

Thank you for choosing Audi Approved Epsom, and we hope you enjoy every mile in your new car!

Noté 1 sur 5 étoiles

Poor customer service and very unclear…

Poor customer service and very unclear communication. AudiCAM is advertised as part of the MOT when booking, but I didn’t receive it this time, even though I have previously. Left feeling like they didn’t even check the car, and unfortunately I can’t trust this place.

11 avril 2026
Avis spontané
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Réponse de Drift Bridge Group

Hi Modestas, thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience left you feeling disappointed and lacking confidence in the service you received.

We understand your concerns regarding the AudiCAM and the communication around your MOT visit. Clear communication and transparency are incredibly important, and we're sorry that on this occasion we appear to have fallen short of your expectations.

We would appreciate the opportunity to look into this further and better understand what happened during your visit. Please feel free to contact us directly so we can review your concerns and see if there is anything we can do to help resolve the matter.

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Knowledgeable and polite

100% took my requirements into consideration, knowledgeable and polite. Took immediate action to remedy a minor issue.

17 mai 2026
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Réponse de Drift Bridge Group

Thank you for your 5-star review, Richard!

We’re really pleased to hear that the team took the time to understand your requirements and provided knowledgeable and polite service throughout.

It’s also great to know that the minor issue was dealt with quickly and efficiently. We always aim to make the experience as smooth as possible, so your feedback is greatly appreciated.

Thank you for choosing Audi Approved Epsom, and we look forward to welcoming you back in the future!

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