The platform is ok but their cancellations are painful. No option to cancel online. Speak to someone and they take a phone number and disconnect the call. They also employ AI agents to filter your cal... Voir plus
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The platform is ok but their cancellations are painful. No option to cancel online. Speak to someone and they take a phone number and disconnect the call. They also employ AI agents to filter your cal... Voir plus
L'entreprise a répondu
Dreadful company. We have been trying to contact their customer service and sent 5 emails but they have never responded! They are not interested in sorting out our issue whatsoever. Basically, we nee... Voir plus
L'entreprise a répondu
Used to be fine but when you encounter an issue it's hard to get in touch - emails don't get a response (sent multiple over the course of a month) but eventually after much waiting got through via onl... Voir plus
L'entreprise a répondu
We've been using eSign for a few months now and it's made our document process much smoother. The platform is easy to use, clients have had no issues signing documents, and the setup was straightforwa... Voir plus
L'entreprise a répondu
eSign is a secure document management contract automation company, trusted by nations, governments, businesses, healthcare and education providers globally. Based in the UK, our network infrastructure is second to none, using energy-efficient servers housed in independent data centers. Our powerful, trademarked, proprietary software is flexible, allowing easy integration and our committed team will work to find a bespoke solution for your needs. We are accredited by ISO 27001, ISO 9001 and PSN and our product has approved government status.
8 Princess Parade, Liverpool, L3 1DL, Liverpool, Royaume-Uni
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Maximum file sizes are way too small for some full documents.
Addition of ".pdf" on the end of all file names is duplicated.
Time taken to upload documents is too long.
Website regularly crashes during the work day, stopping us from being able to use it.
Edit due to reply:
I appreciate that with every negative review you are pushing the blame back on the customer & very rarely seem to take ownership & responsibilities for your problems.
I happen to have multiple email exchanges with your team apologising for server issues & the fact that you have definitely not had 100 coverage of your system.

Réponse de eSign.co.uk

Réponse de eSign.co.uk
E-sign is a really easy system to use and as a company their customer service is excellent.
I like the fact that they are UK based and that you can contact someone who will always get back to you regarding any queries.
If there was one thing I would suggest could be improved, it would be the speed at which the documents download on to the system, but it is a very small thing.

Réponse de eSign.co.uk
We’ve used used esign for a few years and the platform is easy to use. their customer support team have always been very responsive and helpful. Would recommend esign to any business!

Réponse de eSign.co.uk
We bout the application for esigning of financial statements which should online have signatures function.
We have requested the support team to remove date and time so people can just sign their name where required like DocuSign which most of banks use you only sign or type in your name.
Unfortunately we were told only signatures function is not permitted the date and time will have to be thier.
We have many services providers who wanted to sign in but with our experience we recommended DocuSign.
You really need to have only name signature function

Réponse de eSign.co.uk
We are a group of three schools operating across six sites supported by a Central Team, so were looking for an electronic approval solution that would bring about significant efficiency, both in time and paper/print cost. We wanted a user friendly system that would comply with finance policy, manifest maximum engagement from all Signatories, and had the capability to offer more as we grow as an organisation. E-Sign fits the bill on all fronts for us from affordability, cost savings, accessibility and functionality perspectives, right through to tried and trusted customer service, support and data security. We spent our first year on the Business Plan to embed this new way of working into our processes and we are now ready to roll out E-Sign access to other Central departments as we upgrade to the Enterprise subscription. The User Guide, chat facility, training offer and support provided by E-Sign is all really helpful and the team are always responsive when we get in touch. It’s also reassuring that the Data Centres are in the UK and are managed by E-Sign.

Réponse de eSign.co.uk
E-Sign user-friendly platform, coupled with the efficiency and security it offers, has significantly improved our document signing processes.
We couldn't be more satisfied with the service.

Réponse de eSign.co.uk
E Sign is a great and simple tool to use for electric signatures. On top of this, they have effecient and helpsul customer support team who are on hand to help.

Réponse de eSign.co.uk
In our initial search for a digital signature solution, we looked at all the usual names, but found them to be very difficult to engage with, some were cumbersome to use and deploy, and all of them came at a fairly high price tag per license. We came across E-Sign and were very glad we did. Engagement was easy; they were very helpful and professional in their approach to our requirement. The solution was simple to use, has a great management portal, and the price met our expectations. We now use the product for our own internal use and have recommended and deployed it into our customers when we get requests for signature solutions. E-Sign’s ongoing support is excellent, and they are continuously improving and developing their solution.

Réponse de eSign.co.uk
Unbelievably slow. You get a file with 4-5 documents, you signing one- by the time you finish it, some boxes disappears from the top that you already filled in.. Once you finish one document, press on to next one and you can go for a smoke- takes ages to load.. They must be using servers in Africa or something
Edited after ensign replay:
Dear esign, please don't, devices and Internet speed does not effect speed in any way. I tried on mobile with mobile Internet, on mobile with WiFi on fibre optics, on tablet with mobile and WiFi, and eventually most of signs I do on my powerfull new pc with hard wired 900mbs fibre optic Internet. So please stop your bs- esign is extremely slow, I wish you invested some money on your servers. I can make a video and upload on YouTube to expose your lies blaming my 4 different devices and different Internet 😄

Réponse de eSign.co.uk
e-Sign is the quickest and easiest way to get our non-exclusive contracts and other documents signed by our recording artists on our independent label. UPUK Records had lots of difficulties with dodgy scanned documents and badly photographed signatures in the past. Now it's all simple and functional!

Réponse de eSign.co.uk
eSign is easy to use for both myself and the signees.

Réponse de eSign.co.uk

Réponse de eSign.co.uk
Really simple and efficient system, user-friendly, and does exactly what it's supposed to. I never had any issues while using it.

Réponse de eSign.co.uk
Support is prompt and they go the extra mile! Great support team.

Réponse de eSign.co.uk
I am impressed with the ease of use and the tracking capabilities of e-sign. Very effective and efficient.

Réponse de eSign.co.uk

Réponse de eSign.co.uk
I found using E-Sign very straightforward to set up and use. It certainly expedited and simplified the contract signing process for me.

Réponse de eSign.co.uk
easy to create templates and send multiple documents to clients.

Réponse de eSign.co.uk
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