The platform is ok but their cancellations are painful. No option to cancel online. Speak to someone and they take a phone number and disconnect the call. They also employ AI agents to filter your cal... Voir plus
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The platform is ok but their cancellations are painful. No option to cancel online. Speak to someone and they take a phone number and disconnect the call. They also employ AI agents to filter your cal... Voir plus
L'entreprise a répondu
Dreadful company. We have been trying to contact their customer service and sent 5 emails but they have never responded! They are not interested in sorting out our issue whatsoever. Basically, we nee... Voir plus
L'entreprise a répondu
Used to be fine but when you encounter an issue it's hard to get in touch - emails don't get a response (sent multiple over the course of a month) but eventually after much waiting got through via onl... Voir plus
L'entreprise a répondu
We've been using eSign for a few months now and it's made our document process much smoother. The platform is easy to use, clients have had no issues signing documents, and the setup was straightforwa... Voir plus
L'entreprise a répondu
eSign is a secure document management contract automation company, trusted by nations, governments, businesses, healthcare and education providers globally. Based in the UK, our network infrastructure is second to none, using energy-efficient servers housed in independent data centers. Our powerful, trademarked, proprietary software is flexible, allowing easy integration and our committed team will work to find a bespoke solution for your needs. We are accredited by ISO 27001, ISO 9001 and PSN and our product has approved government status.
8 Princess Parade, Liverpool, L3 1DL, Liverpool, Royaume-Uni
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Not bad, good idea but the software needs a bit of improvement. digital signing is very useful and for the most part it works for most people. the ability to send docs and get them filled out and signed all digitally is very useful. However the mobile site is quite slow when loading docs and if you have big fingers can be difficult to fill out certain text fields. the desktop site is quite slow in general. there's no option to save a draft and there's no notification of a timeout, so if you happen to take a bit too long you have to start all over again. all in all not too bad

Réponse de eSign.co.uk
I wish that the date format used by E-Sign was in the international date format (DD-MMM-YYYY) and not in a form that is not fully clear to all who sign and read.

Réponse de eSign.co.uk
It is great that I can send documents out for signing and get evidence back. The platform is easy to use when creating envelopes to send. I find this really helpful for ISO, FORS, H&S, and HR documentation to be able to communicate quickly and easily to everyone inside, and outside the organisation. The search function could be improved. An example would be seeing who has signed what in one place. A reduction in emails would be a massive benefit because sending an envelope to multiple people means all of them get an email when someone has signed; this provided me with many complaints and requests for me to not use the system. I now send out envelopes to individuals so they are not bombarded with emails. This results in me getting two emails for each person, one to say they have signed the document, and other to say they have signed the envelope. One email would be enough. If the downsides listed above could be sorted the system would get 5 stars.

Réponse de eSign.co.uk
We have been using e-Sign for two years now and we are very happy with the service and the helpful staff members dealing with our queries. The service has really transformed our processes and almost all of our signatures and approvals are now done digitally which saves paper and storage.

Réponse de eSign.co.uk
Very easy to use and great value for money. Have been using for a number of years now and find the system very user friendly and much better than some of the more expensive platforms out there

Réponse de eSign.co.uk
Following a call to support over 2 weeks ago we sill await a promised call back and or email regarding AES/QES qualified signatures.

Réponse de eSign.co.uk
ESign is really easy to use and it is a great way to get documents signed quickly. The signature created includes the customers name, sign and date which is all key information. Sometimes I do think that customers may need additional guidance on how to use ESign as the thought of an electronic signature can be daunting for some. There are help videos and links to website but having a printable guide would be best for elderly people. Despite this, ESign makes my work life a lot easier.

Réponse de eSign.co.uk
Works very well and does everything needed, much more competitively price compared to other e-signature companies and with unlimited documents that can be sent.

Réponse de eSign.co.uk
Very user friendly system and very simple process for E-signature.

Réponse de eSign.co.uk
It's so easy to use and everything is laid out in such a way that even a novice could get what they need done.

Réponse de eSign.co.uk
E-sign have removed the pay as you go option and the other packages are not suitable for my needs. I am now unable to access my account with years worth of important contracts stored on it.

Réponse de eSign.co.uk
Fantastic customer service. The site is super easy to use. It is far more reasonable than its competitors and I have recommended it to many colleagues.

Réponse de eSign.co.uk
Easy to use service, enables e-signatures to be added to be PDF docs. Recommend for any SME business.

Réponse de eSign.co.uk
E-Sign makes it simple to issue agreements and have them signed by a third party. Its interface is clean and intuitive. As opposed to sending agreements via email, it saves a lot of time and produces better final documents. I appreciate the ability to send reminders via email and at intervals to help complete the process. The field tags option has been great for quickly inserting text and signature boxes. E-Sign have been adding new features and I hope they will continue to do so - e.g. in future, saved template messages to go out with an envelope would save time and perhaps a way of being notified if the recipient's email generates an out-of-office auto-response.

Réponse de eSign.co.uk
E-Sign is very simple and quick to use, send off your documents for signature, you can set each signature request for reminders to be sent daily.
The timestamp function is impressive.
It lets you see if someone has viewed the document, even if they haven't yet signed it.
It really is great

Réponse de eSign.co.uk
Website is clear and concise and is easy to navigate. Some other digital signature websites are overly complicated and therefore difficult to use and E-Sign is not. Would highly recommend!

Réponse de eSign.co.uk

Réponse de eSign.co.uk
Great product and service - easy to use and highly recommended.

Réponse de eSign.co.uk
Easy to use and navigate. I have been using E-sign for some time and have tried other online signature providers and E-sign provide everything I need in an easy to use format. On the rare occasion I have had to contact support, they have been knowledgeable and quick to respond.

Réponse de eSign.co.uk
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