Extremely friendly and helpful staff. Engaged with my children also, making them feel seen and not ignored. I was able to witness staff members serve two other customers while I was also being ser... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed.... Voir plus
L'entreprise a répondu
Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Voir plus
L'entreprise a répondu
Very helpful staff, who take the time to answer all your questions. Me and my wife would particularly like to express our deepest thanks to the young lady named Kylie. My wife had a fall whils... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stephen
Came into ur store today with my partner & the outstanding work u did on our walkers was good thank u for doing such good work Stephen we will u again
Many thanks
Rob & nikkie
23 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent service from Jodie
Jodie is an absolute credit to the company! She was so helpful in assisting me find the right electric wheelchair. She ensured that I was comfortable and confident in using the chair. Her knowledge on the products is outstanding and her customer service is fabulous! Would highly recommend Eden mobility to anyone. Thank you Jodie for all your help and support. I now have freedom and independence and has made a huge difference to my life.
15 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We would like to thank Debbie
We would like to thank Debbie, the in store advisor, for the help and guidance she gave us in order to make the best choice for our Mums Wheelchair.
The pros and cons of each model were explained in detail to us, in an easy to understand way, Debbie was pleasant and knowledgeable resulting in an easier than expected experience for us. PS She has a great sense of humour (she needed it!)
8 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great service provided today by all the…
Great service provided today by all the staff at Eden Mobility Bridlington. Kirsty was great from start to finish and made the process so easy. She was really informative and allowed by grandad to test drive as well. I would recommend Eden to anyone who wants a fuss free service with a smile.
22 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchased a few more items today
Purchased a few more items today, great service and very reasonable prices. Highly recommend.
22 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Laura and Lucie are the best!
Came in with a friend and had a lovely experience with Laura and Lucie. They were so warm and bright and helpful. They told us about the coffee morning on a Friday and I'll definitely be going. These 2 are wonderful assets to your team
22 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Went into Bolton shop to day to have a…
Went into Bolton shop to day to have a look at scooters for my husband and was see to by Liz@bolton she was really helpful my husband tried a few scooters we had a good laugh and he decided to go a head and get one would highly recommend the Bolton shop liz was great
22 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great service in Southampton
Nipped into the Southampton branch with a small part problem. Super knowledgeable and helpful staff … and problem solved. Great service. Definitely putting on our go to list and would recommend. Thanks Anna and Neil!
21 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Well done Sophia
Over several months I have received first class attention by Sophia. Always greeted with a friendly smile.
Being an awkward customer, nothing has been too much trouble.
Sophia is a real asset to the company.
Brian Walker
20 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Only went to have a browse in order to…
Only went to have a browse in order to help my mobility whilst on little journeys & holidays. Ended up driving away with just what I was looking for. What friendly helpful ladies that Lucie & Laura are too. Thank you both very much.
22 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Sophia and Amo were very friendly and…
Sophia and Amo were very friendly and helpful. I was looking for a suction hand grip for my shower and they were able to supply one. They checked that I knew how to use it. Then I was able to get discount as I am disabled (25% off). This helped even though it was a good price to start with. They made me feel at ease as I’m nervous round strangers.
13 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Very satisfied customer
My friend and I visited Eden Mobility in Scarborough
to see if we could get a replacement star knob for a walker rollator which was missing and not ideal. We were on holiday and just visiting for day.
The assistant Camilla could not have been more helpful. She found one amongst misc spare parts and kindly fitted it. No charge was made and she refused any payment or gratuity.
21 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent service today from Sarah
Excellent service today from Sarah , thank you for your help
21 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
Excellent service from Debbie and Sarah…
Excellent service from Debbie and Sarah , very helpful and full of knowledge about the products thank you ladies
18 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
No follow up for the outstanding.
We made a deal with the sales manager that an extra battery for my mobile scooter was included. When the scooter was delivered, it did not come with the extra battery. Having calling up many times for checking the outstanding battery status, difficult to reach to advisor. Leaving messages, no call back. Having some luck rarely talking to the advisors, all of them said they will follow up and call back to me. Not receiving any call more than a month and making almost dozens of calls! I hope it is not their normal way treating new customers and doing business.
##Received call from Eden and promised will f/u. As of 5th Aug (almost 2 months from purchase and 2 weeks after the f/u call), still no clue when the outstanding battery will be delivered. Without the back up battery, I have to cancelled my trip with mom. Not sure when we can fully used the scooter. Still feeling disappointed with the company.
11 juin 2026
Avis spontané
Réponse de Eden Mobility
Hello,
Thank you for your review. We have made contact with you today to resolve your query.
Warm regards,
Eden Mobility
The lady who served us was called…
The lady who served us was called Michelle she was very attentive helpful and pleasant nothing was too much trouble this was in Doncaster Market place
20 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
Took my partner to look at wheelchairs
Took my partner to have a look at some wheelchairs. Both the staff Lucie and Laura were very helpful and had a lot of knowlage about the products.
They let my partner try out the chairs and we had a bit of a laugh witch was really nice
20 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent customer service
I went to Eden to have a look at different wheelchair options as my mobility has been getting worse.
Very friendly staff Laura showed me all the different chairs and let me try them all out. She was very helpful and not pushy at all as today was just a recon mission to find out prices and what I wanted ect.
Laura also told me about the coffee mornings which will be nice to attend will definitely be back ☺️
20 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great range of products & customer service
Dawn was a fabulous help today. Visited the store in the early stages of accepting my need to be an ambulatory wheelchair user. She was kind, polite & knowledgeable about the products on offer/what might be best for me, but more importantly made my experience much more comfortable than it might have been, by listening & understanding my situation. It’s taken me 6 years to work up the courage to enter a mobility shop and my encounter with Dawn makes me wonder what took me so long. Cannot recommend highly enough.
20 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Friendly and welcoming always being…
Friendly and welcoming always being treated the best and staff always looking out for the customers in the best way, Lucie and Laura attended my every need perfectly and fully caring about my feelings and helped me get the service I needed
20 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.