European Removal Services Ltd Avis 

I recently moved from Ireland to Italy. It was at a time when there were new requirements for transport vehicles to have added tracking equipment onboard, which caused some complications with my scheduled dates. While I was not the only customer impacted, I still felt that Wayne and Neil gave me personalised care and quickly came up with a solution. I was kept informed throughout the process with very prompt response. I highly recommend using European Removal Services for your next move.

Amazing customer service. Helped to complete my local move in Liverpool. Would definitely recommend.

Very efficient, competitively priced and friendly service- looking forward to using European Removal Services again! They happily adapted to my needs in my move from UK to France.

Belgium to Ireland.
At the beginning, customer service was perfect.
Everything was clear, answer, I always received a reply promptly.
For the pick-up there were delays and lack of communication.
The payment request was fast and in a not so friendly tone.
There was a lack of communication for the delivery. I had to request an update more than once and it felt like they were doing me a favour. My belongings were delivered almost 2 weeks later.
Almost all the boxes were damaged. I had lost goods and a broken TV.

I took pictures and sent them

I was asked "who packed the goods?" and later told that" owner packed goods aren't covered for breakages.".
So, this means that when the owners pack the furniture's, they can break anything and too bad for the owners!!

I was then told they could give me 50£.

After many emails back and forth, it's not about the money. The person that answered my email was cold, showed zero empathy and wanted nothing to do with me.

At that point, the issue is no longer the money. It is the attitude taken when something entrusted to this company arrives damaged.

I was also blamed for the lack of quality of the boxes I had. Was also told that the plastic boxes (all broken, apart from 1) were not proper for removals.
Was told then that the moving teams were at fault...

After all this, I was contacted by their customer service again via WhatsApp and they apologised and they said they would replace the TV.

This was 3 weeks ago and nothing happened. No more contact.

Run from this company if you want to pack your belongings!

Maybe if they pack it, it's ok because your goods will be insured as they will not handle your belongings with care.

Expensive, emotionally draining and not worth it.

Exceptional professional services provided by Neil and his team, i am forever grateful for the rapid organisation of my move, the excellent communication skills and availability (24/7). Goods were collected and delivered as promised. Neil and his team keep me updated throughout the process to end. Great Job well done, i was very satisfied.

Manchester to Valencia. Van was smaller than expected- had to leave a wardrobe behind. Delivery was fine, just wish they'd warned me about the space.

Manchester to Valencia. Van was smaller than expected — had to leave a wardrobe behind. Delivery was fine, just wish they'd warned me about the space.

Fantastic experience with European Removal Services Ltd. Great communication, zero hassle, and the move went super smoothly. Thanks to Wayne and Neil, and to the whole team for a job well done!

Thanks so much to Neil and Ian. The service was great - they picked up and delivered in the specific time frame requested , communication was straight foreword, straight to the point and I was informed all along the way of everything - including when there was traffic etc so I knew where I stood. Both Ian and Neil were great in the whole process - Uncomplicated smooth removal - appreciated! Thanks very much

This is my 2nd time using these guys, and they didn't disappoint, they are the best at what they do & i would highly recommend them. Very good price as well. Thank you

European removal services was recommend by a friend to me, and they didn't disappoint at all. Their team was well trained and delivered every item with care & precious. The communication was kept clear and professional. Overall, the process was smooth and hassle free.

We used this company for our move from Italy to UK and honestly couldn't be happier with how it went. Wayne was brilliant from the start — super easy to get hold of, responded really quickly to all my questions and just made the whole process feel way less stressful than I expected.
The pickup and drop off were both really well organised, no chaos, no confusion — everything just ran smoothly on both ends. The teams were lovely too, friendly and helpful.
Overall just a genuinely good experience start to finish. Would 100% recommend to anyone who's got a move coming up.

This was the third international move we've done with ERS, and the service continues to be excellent. Drivers and assistants are polite and friendly, and careful with our possesions.

Shipping times are fast and we always have good updates and communication from Wayne and Neil. They took care of the customs paperwork, and helped us find solutions where there were delays. Very competitive on price.

Would absolutely recommend for household relocations in the UK or overseas, when the times comes to move again ERS will be top of our list.

I have used many times over the years and they are always fantastic!
SO helpful with the planning and paperwork particularly for shipping from UK to Europe. And the price is always competitive.
The ‘foot soldiers’ are super helpful, nothing too much trouble even at the end of a long drive and always with a sense of humour (Ian👌).
And they’ve never damaged or lost anything.
What more can I say…. Lynne Pearson

An excellent end to end experience moving our furniture and belongings from Derby to Malta. The collection from 2 locations in Derby was seamless with no issues. From collection to delivery was just 6-weeks which is very quick considering the current impact of global shipping. At the Malta end, the delivery was also seamless with no issues. The overall price was very competitive with no hidden costs. Documentation was simple, with excellent communications at both ends

We used European Removal Services for the first time to transport a large piece of furniture from Kent to the South of Spain. Wayne who made arrangements for our delivery provided us with a first class service throughout the process. We are happy to say that our package arrived today in perfect condition within the time frame provided. We will definitely use their service again as well as recommending European Removal Services to others who require a similar service.

I came across European Removal Services after being badly let down by another removal service. Wayne and Neil were a pleasure to deal with, very thorough and provided me with a good and fair price to transport my goods to Spain. I was kept informed throughout and my items arrived in Spain as expected and completely intact. I would definitely use them again and would highly recommend

A huge shout out to Neil Wayne and Ian for an amazingly smooth and efficient removals service from South of France to Somerset.
We opted for the sole van service which was very reasonable. Their communication on timing throughout was brilliant and our prized possessions arrived perfectly at their new home. No stress. Highly recommend. Thank you. ☺️

We recently used European removals for our house move and we cannot recommend them highly enough. Neil replied to our initial enquiry, and he managed the whole process from start to finish. The quote we received was competitive and Neil calmy organised the logistics for the agreed date. Our driver Ian a real force of nature was fantastic, cheerful, helpful, and clearly experienced in loading and transporting furniture. All in all they made what I am sure could be a stressful experience go smoothly through good communication, thank you both.

The company was very clear from the start about cost, organisation, and timing. The price was very competitive; excellent customer service at both ends; no delays and we were always well informed about pick up and delivery. We would definitely use ERS in the future.