First Choice Lighting Avis 

3 011
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I received my purchase of glass globe pendant light shades today. So far, the shades that have been installed are just right for the rooms they are intended to enhance. There had been some issues... Voir plus

Noté 4 sur 5 étoiles

Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Voir plus

Noté 5 sur 5 étoiles

I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Voir plus

Noté 5 sur 5 étoiles

I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de rénovation
  3. Fournisseur d'ampoules

Écrit par l'entreprise

First Choice Lighting for Design, Quality and Style.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 011)

223 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Mixed review.

Mixed review.
Lamp bought was a good price and delivery was free in 2 days. Unfortunately lamp was faulty so on asking for a refund (I didn’t want a replacement) a replacement was dispatched the next day. I was also told the company didn’t want the faulty lamp back. On asking for a refund I was told I’d have to wait for the replacement (that I hadn’t asked for) to be delivered, I then had to refuse delivery and wait for it to be returned to sender before my refund could be processed. I questioned this and was told the same. Although the communication was swift I felt the customer service could have been better.

26 janvier 2026
Noté 5 sur 5 étoiles

Absolutely love the pendent lights

Absolutely love the pendent lights, very classy feature for my new extension and good value. Needed an extra part and costumer service was prompt and helpful.

Thank you 🙂

26 janvier 2026
Noté 5 sur 5 étoiles

Excellent customer service

Ordered a lamp, very good value for money, looks more expensive than it cost, however, one of the pins on the plug had snapped off. I contacted the seller and 12 hours later they contacted me and said they would send me a replacement. No hassle, no need to send the original one back. Excellent customer service.

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Lamp shade

Lamp shade: just what I was looking for at a competitive price. Excellent quality.

26 janvier 2026
Noté 1 sur 5 étoiles

I asked to return a broken item was…

I asked to return a broken item was told I couldn't after 48 hrs of receiving it. I was decorating and didn't open item until I was ready to use it

26 janvier 2026
Logo de First Choice Lighting

Réponse de First Choice Lighting

Hi Gill,

Thanks for taking the time to leave a review.

We do ask that damages are reported within 48 hours of delivery to allow any issues to be resolved satisfactorily. Unfortunately in this instance it was a couple of weeks after delivery contact was made which did limit our ability to assist.

Our customer services team are always available by email or phone to assist with any queries or issues as they arise.

Kind regards,
Simon

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, knowledgeable and friendly staff that gave me the impression the company wanted and were grateful for my order.

Well done to all, first choice lighting will be my first choice in the future.

26 janvier 2026
Noté 5 sur 5 étoiles

3rd time to use this company.

This is the 3rd light that I have bought from this company. Process to order online was easy, price was good and my light arrived well packaged to prevent any breakages. Also was kept up to date with emails letting me know when the light was out for delivery. Would use this company again.

26 janvier 2026
Noté 5 sur 5 étoiles

Returning customer

This was my second time buying from first choice lighting, and whilst the main reason for returning was price the service and packing was excellent. Certainly they are a recommended lighting supplier with a great choice!

26 janvier 2026

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