First Choice Lighting Avis 

3 011
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received my purchase of glass globe pendant light shades today. So far, the shades that have been installed are just right for the rooms they are intended to enhance. There had been some issues... Voir plus

Noté 4 sur 5 étoiles

Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Voir plus

Noté 5 sur 5 étoiles

I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Voir plus

Noté 5 sur 5 étoiles

I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de rénovation
  3. Fournisseur d'ampoules

Écrit par l'entreprise

First Choice Lighting for Design, Quality and Style.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(3 011)

223 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful light

Beautiful light, best price that I found and considerably cheaper than other companies. Fast delivery. Would definitely buy from in the future. Delivery guy was very friendly and helpful too!

23 janvier 2026
Noté 4 sur 5 étoiles

Very elegant lamp

Very pleased with my lamp and would of given 5 stars but there is a connection problem in the middle section when moved.
Good service would recommend

23 janvier 2026
Noté 5 sur 5 étoiles

Cafe Globe Ceiling Light

Easy to order and quick delivery. I bought a large cafe glass globe ceiling light which looks great (albeit a bit bigger than expected (my fault))

21 janvier 2026
Noté 5 sur 5 étoiles

Absolutely the best customer service!

Absolutely the best customer service I have experienced in a very long time! I ordered some light shades which the courier failed to deliver the items 3 times, so I contacted First Choice Lighting - a very appropriate name by the way! The company not only sent me replacements straight away - not just once but 3 times - absolutely fantastic service and also an excellent product, thanks very much and I'll certainly be back when I need any more lighting.

16 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

The service was excellent but the carrier hopeless!

The service was excellent and efficient. The touch lamps are delightful on our bedside cupboards.
We're very pleased with them.
They were despatched the day after we placed our order.
We would have happily awarded 5 stars, except that your chosen carrier, DPD, failed completely to deliver the lamps to our door. He even had the audacity to say they had been delivered to me!
I had to drive around the neighbourhood searching for my box, eventually found a mile from our house!
Please don't use DPD if I order anything else from you.

4 décembre 2025
Noté 5 sur 5 étoiles

Laura - Excellent customer service

Laura. Laura made it great!
My lampshade went Awol with Evri saying it had been delivered - it hadn't ! it eventually turned up damaged!
All the above is the couriers fault but Laura went the extra mile and sorted out a replacement which arrived today (11.12.25) in perfect condition.
Well done!

2 décembre 2025
Noté 1 sur 5 étoiles

Wrong lamps sent

Bought lamps, very quick delivery but lamps were the wrong ones. Emailed to complain told to return lamps (at no cost to me) which I did for a full refund which I did. So far no refund been told refund has been processed but I've not received anything will leave it a few days and contact again but not hopeful.
Edit later
I've now received my refund thank you very much.

27 novembre 2025
Logo de First Choice Lighting

Réponse de First Choice Lighting

Hi Tony,

Thanks for taking the time to leave a review.

Apologies for the issue encountered with your order.

I can see the return was refunded within 3 business days of it arriving with us - it has then then taken a couple of days to arrive in your account.

Kind regards,
Simon

Noté 5 sur 5 étoiles

Lovely lampshades

Evri s delivery was not good, but the lady I spoke to at First Choice Lighting sent out another order immediately ✅
And the lampshades look lovely thanks.
The yellow makes my lounge and hall look fresh 👌

18 novembre 2025
Noté 4 sur 5 étoiles

Stylish lamp

The first floor lamp I ordered arrived really promptly, unfortunately the stand was damaged. The company were really good about sorting it out and I received a refund really quick. Only down side was I had to discard the damaged stand myself. I reordered the same item, came really quick.
Really happy with it, looks very stylish in my lounge.

25 novembre 2025
Noté 5 sur 5 étoiles

Excellent service

This was my first order with this company and it was an excellent experience. Ordering process was simple and effective. I was kept informed by email every step of the way and my order was delivered within a few days

1 décembre 2025
Noté 5 sur 5 étoiles

I rang the company regarding…

I rang the company regarding appropriate bulbs and was given good advice. I ordered Saturday and the lamp and bulbs were delivered in good condition Monday. The lamp was very reasonably priced

1 décembre 2025

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