I received my purchase of glass globe pendant light shades today. So far, the shades that have been installed are just right for the rooms they are intended to enhance. There had been some issues... Voir plus
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Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Voir plus
I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Voir plus
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
First Choice Lighting for Design, Quality and Style.
Coordonnées de contact
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Royaume-Uni
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Beautiful light
Beautiful light, best price that I found and considerably cheaper than other companies. Fast delivery. Would definitely buy from in the future. Delivery guy was very friendly and helpful too!
Very elegant lamp
Very pleased with my lamp and would of given 5 stars but there is a connection problem in the middle section when moved.
Good service would recommend
Good communication from order to…
Good communication from order to delivery. Product exactly as described. Very happy with service and product
Nothing to complain about
Cafe Globe Ceiling Light
Easy to order and quick delivery. I bought a large cafe glass globe ceiling light which looks great (albeit a bit bigger than expected (my fault))
Absolutely the best customer service!
Absolutely the best customer service I have experienced in a very long time! I ordered some light shades which the courier failed to deliver the items 3 times, so I contacted First Choice Lighting - a very appropriate name by the way! The company not only sent me replacements straight away - not just once but 3 times - absolutely fantastic service and also an excellent product, thanks very much and I'll certainly be back when I need any more lighting.
The service was excellent but the carrier hopeless!
The service was excellent and efficient. The touch lamps are delightful on our bedside cupboards.
We're very pleased with them.
They were despatched the day after we placed our order.
We would have happily awarded 5 stars, except that your chosen carrier, DPD, failed completely to deliver the lamps to our door. He even had the audacity to say they had been delivered to me!
I had to drive around the neighbourhood searching for my box, eventually found a mile from our house!
Please don't use DPD if I order anything else from you.
Laura - Excellent customer service
Laura. Laura made it great!
My lampshade went Awol with Evri saying it had been delivered - it hadn't ! it eventually turned up damaged!
All the above is the couriers fault but Laura went the extra mile and sorted out a replacement which arrived today (11.12.25) in perfect condition.
Well done!
Wrong lamps sent
Bought lamps, very quick delivery but lamps were the wrong ones. Emailed to complain told to return lamps (at no cost to me) which I did for a full refund which I did. So far no refund been told refund has been processed but I've not received anything will leave it a few days and contact again but not hopeful.
Edit later
I've now received my refund thank you very much.

Réponse de First Choice Lighting
Lovely lampshades
Evri s delivery was not good, but the lady I spoke to at First Choice Lighting sent out another order immediately ✅
And the lampshades look lovely thanks.
The yellow makes my lounge and hall look fresh 👌
very happy customer
the lady on the phone was more than helpfull and i bought the light and im so happy wih it that im going to get another one.
Stylish lamp
The first floor lamp I ordered arrived really promptly, unfortunately the stand was damaged. The company were really good about sorting it out and I received a refund really quick. Only down side was I had to discard the damaged stand myself. I reordered the same item, came really quick.
Really happy with it, looks very stylish in my lounge.
Excellent service
This was my first order with this company and it was an excellent experience. Ordering process was simple and effective. I was kept informed by email every step of the way and my order was delivered within a few days
I rang the company regarding…
I rang the company regarding appropriate bulbs and was given good advice. I ordered Saturday and the lamp and bulbs were delivered in good condition Monday. The lamp was very reasonably priced
Always a first class price and a first…
Always a first class price and a first class service with no fuss. Can't ask for more really......
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