Frank Harris & Co Avis 

209
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been a tenant at a Frank Harris property for over a decade(!), so I've certainly had my fair share of experience and it must be said that not all property managers are created equal! I've recentl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with Frank Harris was smooth and great. In particular, Mr James Englefield at Frank Harris Bloomsbury, really helped us smoothly handle a partial tenancy changeover, and made the proces... Voir plus

Noté 5 sur 5 étoiles

I can’t recommend Zak highly enough! As someone who had never rented before, I was a bit nervous about the whole process, but Zak made it completely stress-free. He was incredibly responsive and alway... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Would not recommend based on our ~12-month tenancy managed by Frank Harris & Co. In the first weeks we had a toilet leak and a ceiling electrical fault that took roughly a month to resolve. This was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Écrit par l'entreprise

Frank Harris & Co. is a central London-based estate agent with over 40 years of success in the business. During this time, we have built up an in-depth understanding of the areas we cover, which include Bloomsbury, Kings Cross, Barbican, the City, Clerkenwell, South Bank and Waterloo. Many of the team at Frank Harris & Co. live and work within these areas, so we have first-hand local knowledge to share, as well as real understanding of the unique character of these parts of London and the properties for sale or rent within them.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

209 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(209)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently moved into my flat

I recently moved into my flat. A couple of days after moving in, I encountered some issues with the flat and contacted my agent, Salv. Thankfully, for his prompt support and responses, contractors were contacted, and the issues were resolved hassle-free.

20 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Rami, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

Noté 5 sur 5 étoiles

Freddie was amazing from start to…

Freddie was amazing from start to finish. He made the whole process easy and stress-free for me. He was always quick to respond, super helpful with any questions, and genuinely friendly and approachable.
Would recommend him to anyone looking to find a flat!

24 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Romilly, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

Noté 5 sur 5 étoiles

A seamless process thanks to Joe & Freddie!

Joe Hogg and Freddie Papworth made our move into a new flat quick and completely seamless. What could have been a stressful experience was made genuinely pleasant thanks to their professionalism, efficiency, and support throughout the process. We’re so grateful for their help and can’t wait to move into our new place in April!

24 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Megane, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

Noté 5 sur 5 étoiles

Outstanding Service

Nicole and Salvatore were outstanding from start to finish. They found high-quality tenants for me very quickly and supported me throughout the entire process, from handling paperwork to coordinating tradesmen. They were always available, responsive, and incredibly helpful. The whole experience was smooth and stress-free. I wouldn’t hesitate to use their services again and highly recommend them.

20 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Gareth, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

Noté 5 sur 5 étoiles

Zak has been very kind and helpful…

Zak has been very kind and helpful throughout my flat finding process. He found my current flat which checked all my boxes. He is very communicative. When I found my current flat, he followed up immediately after the viewing, and kept me posted about the landlords decision after submitting my offer. A great agent.

5 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Ellie, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

Noté 5 sur 5 étoiles

Jasmine Forster excelled!

Jasmine Forster was absolutely excellent. We told her our vision and she made it happen in less than a week. Fantastic service and communication skills. I would totally recommend her to a friend and work with her if needed in future!

18 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Saffron, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha

Noté 5 sur 5 étoiles

Excellent Advice

Gracious. Attentive. Well versed. Character counts.

29 janvier 2026
Avis spontané
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Réponse de Frank Harris & Co

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asha

Noté 5 sur 5 étoiles

Jasmine found us our dream flat in 3…

Jasmine found us our dream flat in 3 days. It was a perfect and seamless experience. She was extremely efficient, knowledgeable and professional. Would definitely recommend.

17 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear James, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

Noté 5 sur 5 étoiles

Salvator was helpful to find rent flat…

Salvator was helpful to find rent flat in central london

19 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

Noté 5 sur 5 étoiles

Really helpful team

Really friendly and helpful team. Used them twice now for finding places around London Bridge/barbican area. Great knowledge of the area and the entire process was super smooth.

18 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Samuel, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

Noté 5 sur 5 étoiles

Always had a great experience

Always had a great experience viewing flats with them. Jasmine Forster was particularly very attentive in showing us new a perspective flat, with great knowledge of the barbican estate. She was able to book us in for a viewing in a sought after flat with very short notice.

18 février 2026
Avis spontané
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Réponse de Frank Harris & Co

DearMr Arillotta, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

Noté 5 sur 5 étoiles

I recently had a great experience with…

I recently had a great experience with the Frank Harris Barbican office. I worked with agent Jasmine who kept me up to date with properties coming on the market and even took the time to to show me around the Barbican. I highly recommend.

5 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Doug, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

Noté 5 sur 5 étoiles

I recently had a viewing with Jasmine…

I recently had a viewing with Jasmine from Frank Harris Barbican. Her knowledge of the Barbican was very impressive. She answered all my questions and even took the time to show me around the gardens and Barbican centre. I would highly recommend Frank Harris!

12 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Joshua, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Noté 5 sur 5 étoiles

Libert in Barbican HIGHLY RECOMMEND

I had the pleasure of dealing with Libert in the Barbican office. He was very attentive and knowledgeable when showing me around on a few viewings we had booked. Happy to have found my new home and would HIGHLY RECOMMEND to anyone who’s looking to move!!!

12 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Armando, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

Noté 5 sur 5 étoiles

We had a great experience with the Team…

We had a great experience with the Team in helping us find new tenants, Nicole and Zak took the time to understand our needs and requests, handled the entire process effortlessly and made us feel in safe hands from start to finish! The whole team have continued to support us post signing new contracts and have continued to provide a great service!

10 décembre 2025
Avis spontané
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Réponse de Frank Harris & Co

Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

Noté 1 sur 5 étoiles

Promised a lot, very disappointed

Promised a lot, including a higher price, but fell far short.
I only had 1 viewing, decided to terminate the agreement. Spoke to their lettings as sales unavailable. Followed this up in writing, but no acknowledgement.
Then after ending the agreement Dexters called ( part of same company) to say had I been told about a viewing in 5 minutes time - no.
It transpired the viewing was by Frank Harris, and they clearly did not know I no longer was selling through them or thr key arrangement.
I have since contacted ×2 to complain and saying not to market my property.
One star, no choice, so I'll give that to the women who tried to arrange a viewing but no-one told her what she needed to know, at least she tried.

6 février 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Lucy, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asha, Customer Relations

Noté 5 sur 5 étoiles

I found Frank Harris & Co super helpful…

I found Frank Harris & Co super helpful and responsive, especially Zac Purssord he helped us throughout our tenancy agreement process and ensured we felt supported. Would definitely recommend!

1 décembre 2025
Avis spontané
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Réponse de Frank Harris & Co

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

Noté 5 sur 5 étoiles

Nicole and Salvator at Frank Harris…

Nicole and Salvator at Frank Harris were fantastic to work with. They made my move from the US to London feel smooth and stress-free, and were incredibly helpful throughout the entire process. I was especially grateful that they squeezed me in for a last-minute viewing, which ended up being my dream flat. Professional, responsive, and genuinely kind — I couldn’t recommend them more.

8 janvier 2026
Avis spontané
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Réponse de Frank Harris & Co

Dear Lilli, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asha

Noté 1 sur 5 étoiles

DESPITE CLAIMING TO BE A RICS REGULATED…

DESPITE CLAIMING TO BE A RICS REGULATED FIRM IT IS VERY DIFFICULT TO FIND ANY HARD FACTUAL EVIDENCE TO SUPPORT THIS CLAIM APART FROM A SINGLE DIRECTOR OUT OF MANY BEING AN RICS MEMBER. VERY POOR AT BASIC COMPETENCES AND SUBMITTED LANDLORDS EVIDENCE A DAY AFTER CLOSING DEADLINE YET EXPECTED CLIENTS TO ACCEPT THIS AS AN ACCEPTABLE PERFORMANCE SO CAVEAT EMPTOR AND THERE ARE OTHER RICS REGULATED AGENTS OUT THERE

14 novembre 2025
Avis spontané
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Réponse de Frank Harris & Co

Dear Charles, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asha, Customer Relations

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