Few issues I have is occasionally the card gets declined in Shell garages with the staff telling me they don't accept this card. It works after trying few times or in some instances, they switch to an... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Only fuel card we've ever had, no problems, just limited to supermarket fuel. Only thing that is slightly annoying is that since COVID they started taking weekly payments, which is fine, but it's ran... Voir plus
Applied to this service so we have one point of call for business fuel use. Fuel genie have been excellent from the start. Even increasing our limit after initial enquiry as the cost of fuel has risen... Voir plus
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Managing our fuel costs has been so easy with Fuel Genie. The online portal is great for ordering new cards, downloading excel reports and the invoices are straightforward. Our account managers hav... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
Fill up and save with fuelGenie business fuel cards
Écrit par l'entreprise
- fuelGenie business fuel cards help UK sole traders, SMEs and growing fleets cut fuel costs and stay in control of driver spend – with no transaction fees on fuel. Fill up at great value pump prices across more than 1,350 Tesco, Morrisons and Sainsbury's forecourts. With fuelGenie+, that becomes 2,300+ locations, adding most Shell and Welcome Break stations. fuelGenie+ customers also get up to 45 days to pay,* and no surcharges – the price at the pump is the price you pay. One HMRC-approved VAT invoice help reduce the admin headache, and the free online account and app let you track usage, set limits and manage your cards 24/7. *Subject to status. Terms apply.
Coordonnées de contact
PO Box 6139, WV1 9RQ, Wolverhampton, Royaume-Uni
- 0345 371 2490
- enquiries@fuelgenie.co.uk
- www.fuelgenie.co.uk
3,7
Moyen
542 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Good customer service and response time
30 avril 2026
Réponse de fuelGenie
Hi,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Derrick Edgerton,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Prompt action taken on my request
9 avril 2026
Réponse de fuelGenie
Hi Air Care Compressors Ltd,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Salokhiddin Abdushukurov,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Great business fuel card
Applied to this service so we have one point of call for business fuel use. Fuel genie have been excellent from the start. Even increasing our limit after initial enquiry as the cost of fuel has risen so much. Would not hesitate to recommend them.
2 avril 2026
Réponse de fuelGenie
Hi Scone Scaffold Solutions,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Mr Brown,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
The speed which you actioned my request
23 mars 2026
Réponse de fuelGenie
Hi,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi there,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Anthony Batey,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Very good fuel cards but need more…
Very good fuel cards but need more places to use them
15 janvier 2026
Réponse de fuelGenie
Hi,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi there,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Richard,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi,
Thank you for your feedback!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Paul Richardson,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
Shocking customer service
They ignore your emails, then have the audacity to say we didn’t receive them & charge you (multiple) £49 late fee’s.
Customer service exactly as it shouldn’t be done!
20 novembre 2025
Avis spontané
Réponse de fuelGenie
Hi, thank you for your comments.
I can see that you’ve already spoken with a member of our credit management team and that the two late payment fees have been waived as a gesture of goodwill.
We’re sorry to hear you felt your emails were ignored, if you could contact us on 0345 371 2490 with more information about when these emails were sent, we’d be happy to investigate this further.
Many thanks,
The fuelGenie Team
Réponse de fuelGenie
Hi David Crawford,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Christopher Brownlie,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
Intuitive app and great service
Good service, accepted everywhere I need the card to be. Intuitive app and easy to manage a fleet of cards.
15 septembre 2025
Réponse de fuelGenie
Hi Daniel Gould,
Thank you for your feedback, we appreciate you taking the time to share your thoughts!
Kind regards,
The fuelGenie team.
Réponse de fuelGenie
Hi Rowan Mill Ltd,
Thank you for taking the time to leave us this feedback!
Kind regards,
The fuelGenie team.
They attempted to charge £50 for a…
They attempted to charge £50 for a missed payment !
31 mars 2025
Avis spontané
Réponse de fuelGenie
Thank you for your feedback.
Unfortunately we can't locate your account from the information provided, so in order for our team to investigate your concerns further, please contact us at enquiries@fuelGenie.co.uk with your account number and associated reference numbers, along with a description of the issue.
Many thanks,
The fuelGenie Team
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