We visited FW Homestores in Caerphilly today to buy a bed and mattress, and we had a fantastic experience. A special thank you to Tom, who was extremely friendly, helpful and patient. He took t... Voir plus
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Lisez les avis des autres
Tim from the Cardiff store was incredibly helpful, kind, and knowledgeable. He made the whole experience easy and enjoyable, and helped us find a dining table and chairs that we absolutely love. We’re... Voir plus
L'entreprise a répondu
From the moment we entered the Barnstaple store there no pressure from sales staff. Just a warm friendly greeting & info regarding the extra discount on items. When we made our choice Alex was very... Voir plus
L'entreprise a répondu
We were delighted with the service we received from the team at the Barnstaple store, especially Dave. We phoned and made enquiries about sofas, and he took the time to talk us through the options... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Accessoires de meubles
- Magasin de meubles de salon
- Magasin de canapés
Écrit par l'entreprise
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Coordonnées de contact
Riverside Road, EX311QN, Barnstaple, Royaume-Uni
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,8
Excellent
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Went into the Barnstaple store today…
Went into the Barnstaple store today and cane out with 2 sofas and a chair! David was extremely helpful and informative.
2 juillet 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear your visit to our Barnstaple store was such a success and that you found the perfect sofas and chair for your home.
It’s great to know David provided helpful and informative service, making the experience enjoyable and straightforward.
We truly appreciate your kind words and are pleased we could help you find exactly what you were looking for.
Thank you for choosing FW Homestores, and we hope you love your new furniture when it arrives. Team FW Homestores
Tom Caerphilly Store
Tom, in Caerphilly store was very helpful and a pleasant young man.
2 juillet 2026
Avis spontané
Réponse de FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear Tom provided such helpful service during your visit to our Caerphilly store.
It’s wonderful to know you found him friendly, pleasant and a pleasure to deal with.
We truly appreciate your kind words and will be sure to pass your compliments on to Tom.
Thank you for choosing FW Homestores, and we look forward to welcoming you back again soon. Team FW Homestores
Great all round store
Went looking for two new sofas. Great all round store. Good quality choices at competitive prices. One stop here saved a day wandering around Barnstaple. Friendly informative staff (Martin) ,with none of the pushy stuff. Definitely come here again.
1 juillet 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear you found exactly what you were looking for and enjoyed our range of quality furniture at competitive prices.
It’s great to know Martin provided friendly and informative service, giving you the support you needed without any pressure.
We’re especially pleased that your visit saved you time and made sofa shopping such an easy experience.
Thank you for your kind words and support – we look forward to welcoming you back again soon. Team FW Homestores
We visited the Barnstaple store today…
We visited the Barnstaple store today to view the dining tables and chairs - great selection and very helpful and courteous service from Martin. Thanks
1 juillet 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear you enjoyed browsing our selection of dining tables and chairs at our Barnstaple store.
It’s great to know Martin provided such helpful and courteous service during your visit.
We truly appreciate your kind words and are pleased you had a positive shopping experience with us.
Thank you for choosing FW Homestores, and we hope to welcome you back again soon. Team FW Homestores
Amazingly helpful and knowledgable…
Amazingly helpful and knowledgable through the purchase of our new bed. Thanks to Paul (Caerphilly) for all your help). We’ll definitely be back
30 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Paul provided such helpful and knowledgeable service while assisting you with the purchase of your new bed.
It’s great to know he made the process easy and enjoyable, helping you find the right choice for your home.
We truly appreciate your kind words and will be sure to pass your thanks on to Paul.
Thank you for choosing FW Homestores, and we look forward to welcoming you back again soon. Team FW Homestores
Terrible quality
REPLY TO FW: ORDER NUMBER 171439 complained about my dining table as it started falling apart within one year of purchase. I think they compensated me £100 and refused as refund. The state of it now is so embarrassing! Hunting for a new table but definitely not from here
28 juin 2026
Avis spontané
Réponse de FW Homestores
Dear Sofia,
We’re sorry to hear about your concerns with your dining table and the experience you feel you have had with us.
We have checked with our customer service team but, unfortunately, have not been able to locate any previous correspondence or an order that matches the details in this review. Please contact us directly with your order number, name and postcode, along with a few current photos of the table, so we can investigate this properly.
Kind regards,
FW Homestores
Friendly staff
Friendly staff, helpful and informative, nothing was too much trouble.
29 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear you found our team friendly, helpful and informative throughout your visit.
It’s wonderful to know that nothing was too much trouble and that you felt well looked after.
We truly appreciate your kind words and thank you for choosing FW Homestores.
We look forward to welcoming you back again soon.
Team FW Homestores
Ryan Marshman was very helpful…..talked…
Ryan Marshman was very helpful…..talked us through all out options and made sure we ordered exactly what we required
He was very confident and polite young man
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Ryan provided such helpful service and took the time to guide you through all of your options.
It’s great to know he ensured you ordered exactly what you needed and made the process straightforward and enjoyable.
We truly appreciate your kind words about Ryan’s confidence, professionalism and polite manner.
Thank you for choosing FW Homestores, and we look forward to welcoming you back again soon. Team FW Homestores
Andrew took the time to understand what…
Andrew took the time to understand what we wanted in a personable no-pressure manner.
He clearly knew the product and was able to explain that the sofa we wanted to purchase could be bought in a smaller configuration so it would fit our room.
22 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Andrew took the time to understand your needs and provided such a personable, no-pressure experience.
It’s great to know his product knowledge helped you find a sofa configuration that was perfectly suited to your space.
We truly appreciate your kind words and are pleased Andrew was able to make the process straightforward and enjoyable.
Thank you for choosing FW Homestores. Team FW Homestores
Réponse de FW Homestores
Thank you for your feedback.
We’re delighted to hear you’re happy with your new sofa.
It’s wonderful to know your purchase has met your expectations and that you’re pleased with your choice.
We truly appreciate your support and hope you enjoy your sofa for many years to come. Team FW Homestores
Great place for furniture
Great selection of items to choose from. We went during the summer sale and got a very good deal. Joe was really helpful and the whole experience was smooth and easy.
28 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear you enjoyed browsing our wide selection of furniture and found a great deal during the Summer Sale.
It’s fantastic to know Joe was helpful throughout your visit and helped make the whole experience smooth and easy.
We truly appreciate your kind words and are pleased you had such a positive shopping experience with us. Team FW Homestores
Martin in the Barnstaple branch was…
Martin in the Barnstaple branch was super helpful with helping me find the right bedside cabinet to match what we have at home already.
28 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Martin was so helpful in finding the perfect bedside cabinet to complement your existing furniture.
It’s great to know his assistance made the process easy and helped you find exactly what you were looking for.
We truly appreciate your kind words and are pleased you had such a positive experience at our Barnstaple store. Team FW Homestores
We baught a sofa from FWHome Stores in…
We baught a sofa from FWHome Stores in Caerphilly. Paul who worked there was very helpful and friendly, and assisted us through the whole process - would highly recommend!
28 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Paul provided such friendly and helpful service during your visit to our Caerphilly store.
It’s great to know he guided you through the entire process and made your sofa purchase a smooth and enjoyable experience.
We truly appreciate your recommendation and your kind words about the service you received.
Thank you for choosing FW Homestores, and we hope you enjoy your new sofa for many years to come. Team FW Homestores
Great store
David at the Barnstaple store was really helpful, he talked us through all the options available with the sofa we wanted and compared it with other sofas available. Really easy to put our deposit down and pay later once delivered. Can't wait to get into our new house with our new sofa! Thanks David!
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear David provided such helpful guidance during your visit to our Barnstaple store.
It’s great to know he took the time to explain all the available options, compare different sofas and make the purchasing process straightforward and stress-free.
We’re thrilled that you’ve found the perfect sofa for your new home and appreciate your kind words about the flexible payment options.
Thank you for choosing FW Homestores, and we hope you love your new sofa when it arrives. Team FW Homestores
We were helped by Andrew at the…
We were helped by Andrew at the Caerphilly store, he was very helpful, un-intrusive polite, making the experience a pleasant one. This resulted in us making purchase.
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Andrew provided such helpful, polite and professional service during your visit to our Caerphilly store.
It’s great to know he struck the right balance by being available when needed while allowing you to browse comfortably at your own pace.
We’re pleased that his approach helped make your shopping experience a pleasant one and led to finding the right purchase for your home. Team FW Homestores
James was very welcoming and helpful
James was very welcoming and helpful! Would recommend and shop here again.
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear James made you feel welcome and provided such helpful service during your visit.
It’s wonderful to know you had a positive experience and would recommend us to others.
We truly appreciate your kind words and are thrilled to hear you would shop with us again.
Thank you for choosing FW Homestores, and we look forward to welcoming you back soon. Team FW Homestores
Just been to FW Home store on Hatfield…
Just been to FW Home store on Hatfield Road Cardiff to purchase a new dinning table.
They have wonderful furniture there. We met the salesman Dan, a really lovely helpful person, who helped with us making the right choice when we purchased our dinning table, very informative with lots of good information that helped us.
Would highly recommend taking a trip there if you require new furniture for your home.
Many thanks
Simon Pegg.
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear you enjoyed your visit to our Cardiff store and found the perfect dining table for your home.
It’s great to know Dan provided such friendly, informative and helpful service, helping you make the right choice with confidence.
We truly appreciate your kind words about our furniture selection and your recommendation to others.
Thank you for choosing FW Homestores, and we hope you enjoy your new dining table for many years to come. Team FW Homestores
Tracey was friendly and super helpful
Tracey was friendly and super helpful. Couldn’t do enough for us.
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Tracey provided such friendly and helpful service during your visit.
It’s great to know she went above and beyond to assist you and ensure you had a positive experience.
We truly appreciate your kind words and will be sure to pass your compliments on to Tracey.
Thank you for choosing FW Homestores, and we look forward to welcoming you back again soon. Team FW Homestores
David Littlejohns at Barnstaple shop…
David Littlejohns at Barnstaple shop was a great help. Instore experience was good.
27 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your lovely feedback.
We’re delighted to hear David Littlejohns was such a great help during your visit to our Barnstaple store.
It’s wonderful to know you enjoyed your in-store experience and received the support you needed.
We truly appreciate your kind words and thank you for choosing FW Homestores.
We look forward to welcoming you back again soon. Team FW Homestores
Visited the store in Caerphilly…
Visited the store in Caerphilly yesterday and was approached quite quickly by Tom who was very helpful but not pushy, he left us alone to view the extremely large stock before coming back to explain certain details about the products on offer. All in all a very pleasant experience. Placed an order hopefully it will prove just as pleasant experience when the goods arrive.
25 juin 2026
Avis spontané
Réponse de FW Homestores
Thank you for your wonderful feedback.
We’re delighted to hear Tom provided such helpful and professional service during your visit to our Caerphilly store.
It’s great to know he struck the perfect balance between being available to assist and giving you the freedom to browse our extensive range at your own pace.
We’re pleased you found the experience enjoyable and that his product knowledge helped you make your decision with confidence.
Thank you for placing your order with us, and we hope you’re just as delighted when your furniture arrives. Team FW Homestores
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