Gardoo Avis 

474
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The people at the office were very kind and courteous when I called to ask about my delivery and called me back to tell me when they were coming. The man driving and delivering the bark chips was ve... Voir plus

Noté 4 sur 5 étoiles

Quick free delivery. Only tiny quibble is the two bags (bought a week apart) had visually different bark. Probably to be expected but maybe the stock could be mixed to reduce this? Our shrubbery is a... Voir plus

Noté 5 sur 5 étoiles

Bulk bag of spent mushroom compost to use as soil improver. Fair price with fast, scheduled delivery (on a pallet). Easy to use/dig in. We’ll see how effective it is but… so far so good!

Noté 5 sur 5 étoiles

Very pleased delivered on time by a very pleasant young man, Thankyou Wouldn’t hesitate to use you in future

À propos de l'entreprise

  1. Maison & jardin

Écrit par l'entreprise

Founded from a love of landscaping, gardening and a dedication to sourcing and supplying the very best, high-quality products at great prices, Gardoo delivers you a wealth of experience and knowledge, with a comprehensive choice of products for every landscaping and gardening application.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

474 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(474)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The people at the office were very kind…

The people at the office were very kind and courteous when I called to ask about my delivery and called me back to tell me when they were coming.
The man driving and delivering the bark chips was very good and polite and put the big bag on the pallet just where I asked him to put it.

21 septembre 2026
Noté 4 sur 5 étoiles

Quick free delivery

Quick free delivery. Only tiny quibble is the two bags (bought a week apart) had visually different bark. Probably to be expected but maybe the stock could be mixed to reduce this? Our shrubbery is a thing of two halves now...

5 septembre 2026
Noté 1 sur 5 étoiles

Rubbish service. Ordered arrived the day after the…

Ordered arrived the day after the planned delivery date then the driver drove off without dropping off the delivery!
No communication from the driver !!
So had to order from another company such a shame that it’s the way the world is going.

12 septembre 2026
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Réponse de Gardoo

HI Teresa,

Firstly i would like to apologise for the experience you have had with your order.

Although the large majority of our deliveries go ahead as planned, what you have explained isn't a service that we find acceptable for our customers.

I have escalated this case directly with our delivery provider to get a detailed understanding of what went wrong.

Whilst i appreciate that you have had to place an order elsewhere this time, i would really like to see if we regain your confidence on a future order.

If you would like to place an order with us, please contact customer.service@gardoo.co.uk beforehand and we will ensure it's closely monitored through to delivery.

Kind Regards,
Gardoo Team

Noté 2 sur 5 étoiles

Useless

The delivery driver would not bring his small 3.5 t truck up our labne incase it got scratched. My son had to make 3 x 1 mile trips down the lane to collect with forklift. If he had not been here the driver was going home. One bag split on unloading and I had to do 3 more trips with wheelbarrow & shovel to collect as blocking lane. I drive a 7.5 t lorry down lane with no problems and large bin lorry comes down here every week. No apologies from your driver.. Bark is also low quality with lots of twigs and soil mixed in. I would not recommend

9 septembre 2026
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Réponse de Gardoo

Hi Jilly,

Thank you for your review.

We're really sorry to hear that you were disappointed with your delivery experience.

Whilst i do empathise with your experience, as stated on our website during the order process, deliveries are only guaranteed kerbside.

Our hauliers do often go the extra mile and place deliveries on customers driveways, but this is at their discretion, as they need to consider the risk to their vehicles and customers properties.

Regarding the feedback on the product itself, we're sorry to hear that it's not up to our high standards and would be keen to investigate this further.

Could i please ask you to email customer.service@gardoo.co.uk with some images and we'll certainly investigate this further for you.

Kind Regards,
Gardoo Team

Noté 1 sur 5 étoiles

Not received the order yet

Not received theborder yet

9 septembre 2026
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Réponse de Gardoo

Hi Mary,

Looking at your order, the delivery date you selected was 18/09/26, and so your order has been dispatched in line with this. If you dont believe this is correct can i please ask your contact customer.service@gardoo.co.uk and we can try to help.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Mushroom Compost in Bulk

Bulk bag of spent mushroom compost to use as soil improver. Fair price with fast, scheduled delivery (on a pallet). Easy to use/dig in. We’ll see how effective it is but… so far so good!

7 septembre 2026
Noté 5 sur 5 étoiles

A great easy to use website.

A great easy to use website, the product is as described and shown in the images. Delivery was quick and I liked the ability to choose a date.

2 septembre 2026
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Réponse de Gardoo

HI Philip,

Thank you for your great feedback, much appreciated !

Great to hear you were happy with the product and delivery, we look forward to your next order.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Good communication

Good communication, great value - delivery exactly as advertised.

Thank you.

30 août 2026
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Réponse de Gardoo

HI,

Thank you for your review.

Great to hear that you were happy with another order from us, we look forward to your next one.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Great product

Great product - less chunky than other brands I have used so easier to spread.
Great service from the driver, who was really helpful - thank you!
Great price - everything that I needed for this purchase. Thank you from a very happy customer.

29 août 2026
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Réponse de Gardoo

HI,

Thank you for your review.

Great to hear you comments about our product and delivery service.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

very helpful

very helpful. and also niceperson to speak to nothing to much trouble thank you will come back next year gloria tiley

29 août 2026
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Réponse de Gardoo

Hi Gloria,

Thank you for your review.

Pleased we could help get your order to you, we look forward to your next one.

Kind Regards,
Gardoo Team

Noté 4 sur 5 étoiles

Really happy with the product and price…

Really happy with the product and price paid. Minor issue with delivery in that I didn’t get any timeline on time for delivery so missed initial and had to reschedule. Would use again.

26 août 2026
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Réponse de Gardoo

Hi Russell.

Thank you for your feedback about our product and price.

Apologies about the initial delivery issue, but pleased we could get it rescheduled for you quickly.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Great prices and excellent delivery…

Great prices and excellent delivery options.

We'll be using you again for sure.

25 août 2026
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Réponse de Gardoo

HI Dave,

Thank you for your review.

Great to hear the you were pleased with the delivery service and value for money, we look forward to your next order with us.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Excellent service.

Fast delivery, excellent service, very friendly drivers on the day.
Will definitely use your service again.
Thank you.

20 août 2026
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Réponse de Gardoo

HI James,

Thank you for your review.

Great to hear the you were pleased with the delivery service, we look forward to your next order with us.

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Quick

Quick, cheapest on the market and a great product.

17 août 2026
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Réponse de Gardoo

HI Glen,

Thank you for your review.

Great to hear that you were happy with the product, value for money and speed of delivery !

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

Good quality

Good quality, delivered when said. Very reliable service. Thank you

14 août 2026
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Réponse de Gardoo

Hi Cherrie,

Thanks so much for your 5 star review !

Kind Regards,
Gardoo Team

Noté 5 sur 5 étoiles

My order arrived on time once again

My order arrived on time once again. Thank you

18 août 2026
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Réponse de Gardoo

HI Geoffrey,

Thank you for your review.

Great to hear that you were happy with another order from us, we look forward to your next one.

Kind Regards,
Gardoo Team

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