Just got car insurance cover and was helped by a fabulous lady named Stella. Woh you deserve huge credit Stella your care and attention was wonderful. Your understanding of a terrible situation and pr... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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I’ve just had my van insurance renewed with Tristan and couldn’t be happier with the service. He was really helpful, professional and made the whole process quick and stress-free. He took the time to... Voir plus
I had a fantastic experience with Got You Covered today when getting my car insurance. Sol was extremely helpful, friendly, and professional throughout the whole process. He took the time to under... Voir plus
Rang to sort my late mother's house insurance Matt Pearson is superb very helpful explained everything to me, even rang back as had found a better price. I would definitely recommend, brilliant servic... Voir plus
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À propos de l'entreprise
- Courtier d'assurances
- aussi dans
- Agence d'assurance
Écrit par l'entreprise
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Coordonnées de contact
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Royaume-Uni
- 02038905160
- admin@gotyoucovered.com
- www.gotyoucovered.com
4,7
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Got You Covered
Hi Agnes,
Thank you for your 5-star review! We’re delighted to hear you received great customer service.
Best regards
Olivia at GYC
Réponse de Got You Covered
Hi there,
Thank you for your lovely feedback! We’re delighted to hear you found our customer service spot on and our team helpful.
Best regards,
Olivia at GYC
Very helpful
Very helpful. Went above and beyond-had a sense of humour which always helps!
7 octobre 2026
Réponse de Got You Covered
Hi Summer,
Thanks for sticking with us and your 5 star review! We’re so pleased to hear our team went above and beyond and we’re glad the sense of humour helped too!
Best regards,
Olivia at GYC
Réponse de Got You Covered
Hi Dawn,
Thank you for the 5 stars! We’re delighted to hear you found our service thorough and professional.
Best regards,
Olivia at GYC
Alice at ' got you covered '
Alice, gave very good communication in regards to the quotations.
5 star all the way.
Big thank you.
7 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Stephen,
Thank you so much for your 5-star review! We’re delighted to hear Alice provided great communication throughout your quote. We’ll be sure to pass on your kind words.
Best regards,
Olivia at GYC
Stay away from this company at all costs.
Stay away from this company at all costs. My son had an accident on 5 days ago. The accident was the other drivers fault. They admitted it to the police. Since then, when my son rings they pass him from one department to another. When he finally spoke to a woman, she said he didnt have accident management and the claim was being rejected. What the hell doea that mean. My son has fully comprehensive insurance. Each time he rings they either fib him off or they put the phone down on him. My son is now referring this disgusting company to the insurance ombudsman. STAY AWAY from this scam company.
6 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Dave,
We’re very sorry to hear about your son’s experience and understand your frustration. Please can you email his contact details to admin@gotyouocovered.com for the attention of Olivia, and I’ll contact the claims team directly to look into this for you.
Best regards,
Olivia at GYC
Broker Fee Extortionate!
Matt was great.
I would have liked legal cover but this wasn’t discussed.
Unfortunately the so called booking fee was scandalous, 60% of the premium.
Definitely won’t be using next year!
6 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Jacqueline,
Thank you for your feedback, and we’re pleased to hear Matt was great. We’re sorry that the legal cover wasn’t discussed and that you were unhappy with the broker fee. We appreciate you sharing your experience and will take your comments on board.
Best regards,
Olivia at GYC.
Very helpful and very clear in what…
Very helpful and very clear in what they're saying, makes the hole processes easier too understand unlike other company's
6 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Brad,
Thank you for your lovely feedback! We’re really pleased to hear you found our team helpful and clear, and that they made the whole process easier to understand.
Best regards,
Olivia at GYC
I just want to thank Aston Dias who…
I just want to thank Aston Dias who went above and beyond for me to get an absolute amazing quote for my new car. He’s customer service and his willingness to help and assist you with every little concern or enquiry I had was absolutely fantastic! He has to be the best Call centre person I’ve ever dealt with in my life!! Nothing but biggest props to a wonderful lad who is easy going on the phone yet at the same time oozes with impeccable competence to get the job done for you!! I wish you the very best of success in your life Aston 🙌🏾 Be proud of the person you are man
3 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Jako,
Thank you so much for such an amazing review! We’re absolutely delighted to hear Aston went above and beyond to help you and secure a great quote for your new car. We’ll be sure to share your wonderful feedback with him, we’re sure it will mean a lot!
Best regards,
Olivia at GYC
Got my insurance today perfect service…
Got my insurance today perfect service a fast good price
6 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Vlad,
Thank you for your 5-star review! We’re delighted to hear you received fast, friendly service and a great price.
Best regards,
Olivia at GYC
all good and quick
29 septembre 2026
Réponse de Got You Covered
Hi Keningiser,
Thank you for your feedback and the 5 stars! We’re delighted to hear everything was quick and hassle-free.
Best regards,
Olivia at GYC
Great service from Sahib!
Sahib at Got You Covered was extremely helpful and thorough throughout the whole process. He explained everything clearly in plain English and took the time to find me the best possible price based on my circumstances.
Really happy with the service and I would definitely recommend Got You Covered, especially to anyone who is having difficulty finding affordable insurance.
5 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Adan,
Thank you so much for your fantastic feedback! We’re delighted to hear Sahib was so helpful, thorough and clear throughout the process. We’ll be sure to pass your kind words on to him. Thank you for recommending Got You Covered, it really means a lot to us!
Best regards,
Olivia at GYC
Very quick to answer the phone and I…
Very quick to answer the phone and I spoke to Tom who managed to smoothly and quickly renew my insurance.
He was very professional and bubbly and very good at his job !
Thanks Tom for making phones calls I hate making easy
6 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Kezi,
Thank you so much for your lovely feedback and the 5 stars! We’re delighted to hear Tom made your renewal quick, smooth and easy. We’ll be sure to pass your kind words on to him!
Best regards,
Olivia at GYC
Unfortunately for the second year of…
Unfortunately for the second year of insurance the customer service was not great. Found the person to be patronising and at times rude. I can’t fault the quote but the attitude was awful
2 septembre 2026
Réponse de Got You Covered
Hi Anne,
We’re very sorry to hear about your experience. This is certainly not the level of customer service we aim to provide. Please accept our apologies, and I’ll look into your journey to understand what happened.
Best regards,
Olivia at GYC
Very good customer service good price
Very good customer service good price
5 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Habib,
Thank you for the 5 stars! We’re delighted to hear you received great customer service and a good price.
Best regards,
Olivia at GYC
Wassim was absolutely amazing
Wassim was absolutely amazing, very helpful, very relatable, very kind hearted, he was able to get everything done that i set out to do this morning, im such a happy customer, plus he saved me money too
5 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Daniel,
Thank you so much for the 5 stars! We’re delighted to hear Wassim was amazing, helpful and kind, and that he managed to get everything sorted while saving you money too. We’ll be sure to pass your lovely comments on to him!
Best regards,
Olivia at GYC
Competitive prices
Answers phone quickly, very helpful a d explains details also competitive price
5 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Carole,
We're always happy to help! Thanks for the 5 stars!
All the best,
Olivia at GYC
Insuring my car is very stressful for…
Insuring my car is very stressful for me but Andrew Chukwurah made it so easy and straightforward. He was great at explaining things to me. Thank you Andrew
29 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Iqra,
Thank you for your wonderful 5 star review! We’re delighted Andrew made the process easy and straightforward, and explained everything clearly. We’ll be sure to pass on your thanks!
All the best,
Olivia at GYC.
Excellent, definitely recommend
I received multiple missed calls to remind me my insurance was up for renewal so there was no chance I would forget. I spoke to Alice who was very clear and thorough. A very easy process, thank you!
3 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Robert,
Thank you for your 5 star review! We’re pleased Alice made the renewal process clear and straightforward. We really appreciate your feedback and continued support!
Best regards,
Olivia at GYC.
Lovely customer service from Aston
Lovely customer service from Aston. He accommodated my needs perfectly. Thank you
3 octobre 2026
Avis spontané
Réponse de Got You Covered
Hi Shannon,
We’re delighted Aston could accommodate your needs and provide great service! Thanks for the 5 stars!
Best regards,
Olivia at GYC.
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