Just got car insurance cover and was helped by a fabulous lady named Stella. Woh you deserve huge credit Stella your care and attention was wonderful. Your understanding of a terrible situation and pr... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Just got car insurance cover and was helped by a fabulous lady named Stella. Woh you deserve huge credit Stella your care and attention was wonderful. Your understanding of a terrible situation and pr... Voir plus
L'entreprise a répondu
Rang to sort my late mother's house insurance Matt Pearson is superb very helpful explained everything to me, even rang back as had found a better price. I would definitely recommend, brilliant servic... Voir plus
L'entreprise a répondu
Such great customer service, they actually found my insurance cheaper than advertised. Really really helpful! Nick the guy on the phone was friendly, helpful and clear. Usually hate these type of call... Voir plus
L'entreprise a répondu
I had a great experience thanks to Wassim Mouichi. He took time to understand what I needed, shopped around to find me the best price, and explained everything clearly. He was friendly, professional a... Voir plus
L'entreprise a répondu
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Got You Covered
Almas was very good indeed, great customer service. Clear & patient. Would recommend.

Réponse de Got You Covered
Staff: The staff was very good. Frank in particular was excellent, taking the time to explain everything thoroughly.
Rates: The pricing was very reasonable.
Process: The overall process was smooth and straightforward.

Réponse de Got You Covered
Who knew renewing car insurance could actually be enjoyable?!
I had a really lovely conversation with Bradley S from the renewals team. He was friendly, knowledgeable, genuinely funny and so easy to talk to. He had a great sense of humour, was really relatable and made what could have been another routine insurance call feel more like a friendly chat.
Of course, he still managed to explain everything clearly, answer my questions and find me the best available quote along the way!
It’s not often you finish a conversation about car insurance smiling, but Bradley managed it!
Thanks again, Bradley with an S (just making sure the right Bradley gets the credit!). A real asset to the Got You Covered team.
Really appreciated the excellent service!!

Réponse de Got You Covered
Great service renewing landlord insurance. Amy and Stephanie were professional and efficient.

Réponse de Got You Covered
I had Masood help me with my insurance. I dont have the best history but he managed to get me insured at a very decent price without any issues!!
Highly recommend this broker!!
Masood kept to his promise and called me back after 15 mins as my checks took a bit longer. I was insured within an hour of me calling them!! Masood was very pleasant and a pleasure to speak with!

Réponse de Got You Covered
I had such a lovely experience speaking with Tom. He was incredibly kind, patient, and helpful, and he went above and beyond to help me with everything I needed.
As my English isn’t perfect, I really appreciated how patient and understanding he was. He adapted the way he communicated with me so that we could understand each other easily, and he made me feel completely comfortable throughout the conversation.
It was genuinely such a pleasure speaking with him. Thank you so much, Tom, for your kindness, professionalism, and for making everything so easy for me.
I would highly recommend Tom to anyone. It was a real pleasure speaking with you!

Réponse de Got You Covered
Spoke to Jamie about car insurance, great person to speak to and very helpful, will be using him again

Réponse de Got You Covered
Although I think the cost of car insurance on a 2018 vehicle with no previous claims is too expensive, the service provided by Got You Covered was quick and efficient and the arranged call back for payment was timely.

Réponse de Got You Covered

Réponse de Got You Covered

Réponse de Got You Covered
Very helpful. Went above and beyond-had a sense of humour which always helps!

Réponse de Got You Covered
Alice, gave very good communication in regards to the quotations.
5 star all the way.
Big thank you.

Réponse de Got You Covered
Stay away from this company at all costs. My son had an accident on 5 days ago. The accident was the other drivers fault. They admitted it to the police. Since then, when my son rings they pass him from one department to another. When he finally spoke to a woman, she said he didnt have accident management and the claim was being rejected. What the hell doea that mean. My son has fully comprehensive insurance. Each time he rings they either fib him off or they put the phone down on him. My son is now referring this disgusting company to the insurance ombudsman. STAY AWAY from this scam company.

Réponse de Got You Covered
Matt was great.
I would have liked legal cover but this wasn’t discussed.
Unfortunately the so called booking fee was scandalous, 60% of the premium.
Definitely won’t be using next year!

Réponse de Got You Covered
Very helpful and very clear in what they're saying, makes the hole processes easier too understand unlike other company's

Réponse de Got You Covered
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.