I had a great experience at HMV I was looking for the friday the 13th box collection and couldn't find it but I can't remember her name it was a woman with red hair she was very helpful and got it for... Voir plus
L'entreprise a répondu
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had a great experience at HMV I was looking for the friday the 13th box collection and couldn't find it but I can't remember her name it was a woman with red hair she was very helpful and got it for... Voir plus
L'entreprise a répondu
I visit HMV in Newbury fairly frequently and more often than not pick something up physical media-wise in-store or place an order for collection. The staff are always friendly and helpful, and on this... Voir plus
L'entreprise a répondu
I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later th... Voir plus
L'entreprise a répondu
Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great example to her team of excellent customer service. Walked out of her store a very satisfied customer. Thank you Rachel

Réponse de hmv (UK) - Newbury

Réponse de hmv (UK) - Newbury
Newbury staff very helpful in arranging delivery. Item arrived as promised.

Réponse de hmv (UK) - Newbury
From going into the store in Newbury where a very helpful young lady helped to find what I was looking for to delivery,which was very prompt.I could’nt fault anything.

Réponse de hmv (UK) - Newbury
Ordered online and picked up in store. Found the whole process easy and quick. Staff at Newbury were great.

Réponse de hmv (UK) - Newbury
The young lady who served me was very helpful in suggesting another DVD when I told her that my son was Autistic.
She was enthusiastic and so pleasant throughout the whole time.

Réponse de hmv (UK) - Newbury
Easy website to navigate and the option to pick up item in store is ideal. Friendly staff too.

Réponse de hmv (UK) - Newbury
Had to order click and collect but I was kept informed of my order progress. Great to actually go into a shop & then be greeted by cheerful, polite staff. Brilliant 🙂

Réponse de hmv (UK) - Newbury
Very helpful staff. They went 'above and beyond' to find information about a product and then ordered it for me.

Réponse de hmv (UK) - Newbury
Excellent customer service. Such a great and friendly service.

Réponse de hmv (UK) - Newbury
Very friendly and helpful assistants - always appreciated.

Réponse de hmv (UK) - Newbury

Réponse de hmv (UK) - Newbury
Excellent knowledgeable and friendly service. The service by all the staff I have met has always been to a very high standard of customer care.

Réponse de hmv (UK) - Newbury
From the person who took my order the the lady who served me with it excellent service

Réponse de hmv (UK) - Newbury
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.