Holdcroft Motor Group Avis 

They had a car we liked and the deal was easily done.

Fantastic cars at great pricing . Staff first rate in every way-- no pressure on selling to you at all . All services explained in simple terms & again no pressure re extra's

I couldn't fault the customer service at all.

My car was collected from my house this morning and was returned in the afternoon washed and vacked.

Nicola in the service department (at the Warrington dealership) constantly kept me informed about its inspection status (both via phone and WhatsApp).

Anything that required immediate attention was clearly marked in red... and anything requiring attention soon was in amber.

Nicola also let me know that I could book my next MOT and service a year in advance, which I duly did.

Imid collected and returned my car and was polite... it was his first day of employment at Holdcroft and he handled it well.

Bought a 2023 Dacia duster from holdcroft Wolverhampton October 2025 (so under a year ago) and the clutch has started sticking. I called them- they said I had no manufacturers warranty but I did have an extended warranty. However clutch is classed as wear and tear (the car has only done 31,000 miles) and if it’s the gear box I will need to put a claim in and they ‘may’ reimburse the money. Will cost me £170 for them to look at it…

They were very easy to get hold of when I was purchasing the car, however, i waited 20 mins on the phone, got cut off and then had to wait another 20 mins for them to answer.

Not impressed with the after care or customer service from Holdcroft at all. Would no longer recommend this dealer to anyone buying a used car.

Car prepared to good standard. Staff courteous.

I'd recommend Holdcroft Honda Cobridge to anyone because they have been good to me for the 5 Hondas I have had over the last 12 years.

Delivery day for my new car today, excellent experience in choosing the car, the ordering of the car and the actual collection of the car including the demonstration of how everything within the vehicle actually worked, personal plates fitted prior to collection and a fuel tank that was a quarter full, bearing in mind that the MG HS Trophy I collected is a Hybrid so I have the Electric as well as the petrol from the start, kept well informed about the delivery times and progress of my order and assisted with the advance payment procedure and cost, totally satisfied with all aspects of buying the MG for the first time (my 15th new car since 1984, I have had good and bad experiences with the many dealers I have dealt with during that time, this was an excellent experience.

Generally great experience, very efficient in getting the purchase and handover completed and a positive digital document tracker to keep the process efficient.

Disclaimer paperwork isn't the most clear and feels misleading until it is fully explained to you, Holdcroft could improve this as it did tarnish the experience.

Fabulous service, friendly helpful staff who really want the best for their customers.
It is time to renew my Motability car after almost 3 wonderful years.
I visited Serkan at Holdcroft Stockport who was wonderful back in 2023, every time I have visited Holdcroft either for arranging a new car, servicing etc they have been brilliant.
Serkan has been so helpful and extremely knowledgeable about the various options available to me.
I would not hesitate in recommending Holdcroft as they have been absolutely 5*
Brilliant and every member of staff I have come into contact with, are a credit to the company.

Luke the salesperson that dealt with the test drive and purchase was excellent in his handling of the sale. I would definitely recommend him and intend to purchase from Holdcroft in the future

I was extremely pleased with the service I received at Holdcroft's on my car having its first service. Had to wait longer than expected but that was ok. Had video report back by computer from the engineer which was fine and very clear in it's explanations. My only slight problem is my car is10 months old and I reported noisy windscreen wipers from new but have been told I have to pay £78.00 to have them replaced. I contest that as they should be replaced under Warranty. However that does not reflect on the service I had from Holdcrofts

The team at Volvo Hanley are great - the showroom is good, the team are great and easy to do business with. Also from my last car - when I did have an issue (which happens) they we excellent at sorting it, which makes my next decision easy.

I went to purchase a used Tuscan the salesperson Carol was very attentive and very experienced,the service I received was very good 😊 I would certainly recommend .

Hyundai was the one to contact me to say I needed a service in Crewe I emailed and said could someone collect my car everything was fine the day came I didn’t know what time they where coming. So I emailed again to which they said in the next hr.. man came he was lovely but he said you know there is a £30 charge for collecting your car didn’t even no I was like okay they basically said it needs paying before we return the car. If I had known I would have taken it myself. So the phone call comes your car is going to come back but we need the £30 charge I was like okay who is the charge from mobility or Hyundai he said Hyundai but again they hadn’t told me over the emails. I thought you know what they may just leave the car and say because no one told you we will waive it nope the man came he gave me my keys said the £30 I believe your paying cash…
No one rang me to explain why I hadn’t been told and I did feel tricked so I won’t be taking my car back for services now

Check your invoices and check your car if you use this dealership. I was charged for service parts that were never fitted to my car. The dealership never intended to fit them either.

When challenged, the dealership fabricated a narrative to cover it up which fell apart the moment official documentation was requested. They only fitted the part after they were caught out.

A severe breach of customer trust. If you service your car here, check your vehicle carefully before you leave to make sure you got what you have paid for.

The sales staff are very friendly. They were informative regarding the vehicle and the products.

Jenny helped us to make an informed decision about which car fitted our brief. She also took the time to source a specific model from another Hyundai dealership and made sure it was exactly what we needed. From start to finish, we were delighted with the service provided by Jenny.

My experience was quite positive due to the excellent service I received. The staff were very attentive and helpful throughout my visit. They took the time to understand my needs and offer suitable solutions. I appreciated their professional and friendly demeanor. Overall, it was a very satisfactory and pleasant interaction.

I bought a used car from Holdcroft Stafford and the service I received from Peter was outstanding. All of the staff members I met were kind, courteous and nothing was too much trouble. There was no pressure to buy and no rushing, everything was explained well and efficiently. I will happily travel the extra miles for servicing due to the customer service I received. Oh and the car is lovely too! Thank you Peter and the team.