Holdcroft Motor Group Avis 

Staff ( Serkan) was very helpful and explained everything really well and clearly. The process from first visit until taking delivery of the car was smooth no pressure and I came away with the car I wanted.

Made me feel welcome and never pressed me in to buying anything and the coffee was good

Did everything effortlessly from start to finish a pleasant experience

After taking the decision to swap my Jaecoo J7 phev to the Omoda e5, the team over at Holdcroft Northwich were absolutely on point.
From the initial point of enquiry to the handing over the keys a week later, Alex was friendly, courteous and professional, excellent communication and not pushy.
Another mention to Jo in servicing. She has endured my pestering at times and was involved with the PDC of the new e5.
Attention to detail from the team has been above and beyond even down to my request to not detail the car before collection (weird yes, but I like to do that myself!)

Car delivered today, they clearly ignored the instructions provided. Most of the key vehicle systems are inoperable as they didn't complete the pre-delivery checks. Even the main keyfob doesn't work. The Friday of a Bank holiday weekend and the car isn't really ready to drive. Good job we didn't have anything planned until next weekend so there will be hell to pay if they don't sort it in the next few days.

I had to take my car in for a minor problem with my key fob. The communication was excellent from the service department, from booking the appointment to turning up for the fix. Thanks Sue.
A great team there, you do a great job.

The dealership is very welcoming and immaculately clean.
Kaylem was brilliant and helped me so much.

The staff, the showroom and the whole experience to be honest from choice to collection.

There is a major problem with the Chery be careful as the mileage and trip me does not add up as the fuel Range and TRIP METER changes when u do 1.8 miles and not at 1 mile is not Right and the Dealership saying Nothing wrong with the car and RAC something different and I have videos to showing is a major issue with all the Cherys BE CAREFUL.
The sale manger think He legally Trained to give advice when he not his English is not legally and will not put u through to the legal Team I have all the proof to show that all chery and maybe other cars in the same company have the same problem which they are trying to hide. And they want to report me to google to take down.

Bought our honda hrv from warrington. Charles looked after us and couldn't have been more helpful, he took us the the procedure of buy the car from start to finish.So thank you Charles for all your help.

Holdcroft Hyundai - Hanley
A huge thank you to Melanie, Sam, Shane, and the gentleman who took me to work. The customer service they offered is rare these days, and they did such an amazing job in getting my car back on the road.
A special mention to Melanie who worked tirelessly to get the part for my car.

Thank you

I was on the phone for 47 mins off and on .I needed a small clip for the bonnet stay on my Renault 2025 captur Tony the sales guy said its free I will put u though. Steve in parts was very unprofessional said who paying for this Tony I said I dint know Tony just said its under warranty as its only 9 months old so its free he said nothing is free I said well i have 3 years free warranty so it must be free well someone has to pay .I had to go back next day and Steve had told his mate to ask me again who's paying for it I said I find u very unprofessional. And also there was 3 cars all parked in disabled spacers with service stickers on I brought this to the attention of mat the manager and he said well we can't make then not park there so basically they hold croft don't really care they say they do this and that but really the place is not run very well as cars are just parked blocking people's cars in no organisation at all I have taken photos of the cars its shocking I.wont be buying another car from there as staff are rude and parking is horrendous never seen parking so bad.ivenkept the photos incase a manager needs them and I have the recordingof the person Steve asking me if iam going to pay or Tony when thenpartsnshould be free under the warranty.

We were looking at purchasing a Hyundai car online and decided to visit some showrooms- Holdcroft Cheshire Oaks was our first and last stop as we instantly found what we were looking for and dealt with the excellent and informative salesman Colin Smith. Colin wasn't pushy he was clear, precise and talked us through various options to suit our lifestyle while giving us the privacy to discuss between us before making our decision. Excellent experience and Colin even arranged drop off of new car as my Wife was due for surgery and advised not to drive for a short while. Would highly recommend this showroom in particular Colin. Thank you.

Helpful, knowledgeable & very friendly. Not too pushy and prices were all good value.

Receptionist was great but the service was questionable yet again. Wouldn’t buy another car from this dealership.

The Knowledge and attitude of the sales staff is very good. Also the aftersales service is very supportive

My car was serviced on the 27th of March and i was totally impressed i would rate there service a 10 so pleased with them

The experience at Holdcroft Hyundai Cheshire Oaks was great. Our sales person, Andrew, was welcoming, friendly and professional. I drove away with my lovely new car feeling very happy about the service I'd received from Holdcroft Hyundai and I will recommend them to friends and family

I recently had a Hyundai Kona on the Mobility scheme. I was a bit apprehensive at first about swapping my own car but Mark Williams was extremely helpful and gave me the confidence to make the change

At first everything was ok I had a car in mind they had one in with the spec I wanted & was asked to put a deposit down ,which I didn't as I wouldn't be able to get in to view for several days,that car went & I called to see if they'd call me if they had a similar car come in. The salesman rang back on Monday said they could get one would i be be interested & said i'd need to put £100 deposit on it but don't worry " if you don't like the car we'll shake hands leave as friends & you get the deposit back" I agreed to a test drive on the following Saturday . on Tuesday I received several emails congratulating me on the car & how the handover would go on Saturday plus documents to sign. I went on the test drive Saturday & wasn't sure about the car told Brandon id meet him Monday & have a think about it ,Sunday I rang & told him I wasn't taking the car & would he return the deposit he said he'd need to speak to his boss? ive emailed & rang several times only to be told by the receptionist nobody is available & someone would contact me .....not heard anything from them since