hollandbulbfarms.com Avis 

Do not purchase anything from this company and expect it to sprout a flower. Their guarantee is bogus. I purchased mixed ranunculus and mixed freesia and planted them diligently according to my region 8 guidelines. The ranunculus sprouted a few leaves but no flowers. The mixed freesia never sprouted at all. I called and chatted with them to explain and they said I should have planted the bulbs as soon as they arrived in late May (although the online directions said to plant the mixed freesia in November and the ranunculus in spring after the last frost- neither of which is late May) I requested a refund and they refused. If I would’ve planted them upon arrival, they would’ve told me they’re not covered because I planted them at the wrong time!! Upon arrival, the supposed bulbs looked like dried up leaves of nothingness and my husband swore they were just garbage randomly thrown in the pack (which I now agree) There were no instructions and I had to go online to get instructions. I personally would never buy a single thing from this site.

Never again. I placed two orders. The first included two Rudbeckia plants. One wasn't even in the plastic bag, just the shipping medium. The second was absolutely pathetic looking. My problem is with quality of their products and their customer service department. It took me 4 days to finally get someone to respond. When I finally did "chat" with someone, I also cancelled my second order. I will purchase from a company I can trust for quality products and a customer service department that is responsive.

I spent $50 on two little bitty half dead plants that came to me and I contacted customer service. These people do not stand behind their product at all. I cannot believe what they sent me in the mail and they are OK with it too. They refused to give me replacements or a refund, horrible customer service and they do not stand behind their products and they don’t care. I recommend nobody to ever buy from this company. You will be totally disappointed. If you do I think it’s very bad when somebody does not stand behind their products that’s enough to be said for me.

Ordered a 15 pack of stargazer lilies. Followed all planting directions, soil condition, temps, etc. most finally sprouted and when blooms began appearing they are some sort of pink Oriental lilly but they are definitely NOT stargazers. Pretty disappointing.

As a rule these folk ship what you order and I have success with the bulbs growing. Today I went to place and order on an established account and ended up fighting the captcha process for in excess of 30 minutes. They told me my network might be sending automatic responses, no it was me fighting their computer, and I would need to try later. I had to disable the shields on my browser and in the less than a minute it took to re-enter payment and do the captcha they loaded 37 trackers. Good work guys. I am seriously considering finding a new bulb company.

If I can give them a zero, I would. Plants I ordered came today after a few weeks from being ordered and arrived near death. I chatted with them and was told it's transport shock. Now, I've ordered multiple plants online and never have I gotten plants in this condition. The resolution they gave is to return in original packaging with me paying return and they will investigate and see if I can get refunded, but it is not guaranteed. I disputed with my credit card and money was credited back right away. I will never be ordering from them ever again.

Inferior Products/Will Not Give You Your Money Back. Check out their BBB rating. Right now I have filed a dispute with Paypal and trying to get a refund.

My honeysuckle arrived died. Several bulbs didn’t come up and all I got was an automated reply to my email. Terrible customer service department.

I ordered a fair number of plants for my first order and most of them were ok, however, one was completely rotten and had turned to goo in bag and the other had empty bag. After MULTIPLE attempts to contact and two letters written I finally was asked to provide pictures..How to take a picture of nothing...and as for the goo I washed it off my hand as quickly as possible I didn't think of photographing the mess in my hand. Finally they reluctantly agreed to give me a credit...so now I have to re-pay taxes and shipping...not worth it. I will never order from them again...I had similar issue with BRECKS and they responded immediately, and shipped me out the damaged plants next day, no shipping cost, no taxes...Shop at Breck's. NOT Holland Bulb Farms.

I purchased more than 15 different items, over 220 bulbs, and 8 of them grew and flowered. I called and spoke with a supervisor who informed me it was my yard or the way I planted them. I confirmed everything else in my yard grew and flowered as it should. They are giving me a credit for $300 to purchase more useless bulbs. I have ordered from more than 10 online companies, but this is the only one with 99.9% failure rate. KEEP YOUR MONEY AND SHOP ELSEWHERE

AVOID. Check out the complaints on BBB. If their money back guarantee is the reason you purchase be aware they won’t honor it.
The tulip bulbs I received on 11/06/24 were moldy, deformed and shriveled with a hard sap-like substance oozing from them. Many have posted pics of bulbs that look exactly like those I received.
I contacted the business and they shipped replacement bulbs for those they deemed sub-standard. The replacement bulbs were very small and a few had the same issues. I planted them anyway.
This Spring only 4-5 tulips bloomed of the 40 I planted and those blooms were less than 1.5”. I contacted Holland Bulb Farm and after 2 emails and attaching pictures twice (it was the same with the bad bulbs- multiple pictures requested twice) the representative said the plants looked healthy and “tulips get better as they age”. Most never appeared at all, no leaves, no flowers, and of the 5 that bloomed the flowers were tiny.
I’ve gardened for many years. Plant tulips in the fall and enjoy flowers in the Spring.

I ordered dahlia bulbs in Nov 2023 for spring delivery and they promised to deliver by late march 2024. I called them around 20 th March ‘24 and then said by early April delivery. Meanwhile they had been sending almost on daily basis emails to buy more but never received my ordered items. I again called on 18th April and still they were not sure when will my order be shipped!
I
4/19/2024
I finally asked them to cancel my order and refund my money. They are in the process of refunding my money. I should have canceled long time back, when I had received similar order from another vendor.

I purchased over 500 tulip bulbs in Dec. 2023, and at most I received 250 tulips, of which only 202 have come out of the ground. I contacted customer service and they did not make it right. I suggest you avoid this company.

I ordered three types of tulip bulbs from them. One of them is totally moldy. They refunded after reviewing the pictures, but would not send any replacement. Claimed they're small family own business. Can't send order for free even though it was totally their fault.

The order arrived about 6 weeks to 8 weeks late which was VERY late for planting in my zone.
When I tried calling and emailing, they wouldn't respond. I did this a multitude of times. I really thought I'd been scammed!

I ordered the 1000 tulip bulbs. They came quickly 3 days, they were packaged properly. Bulbs are nice uniform in size and in great shape. Thank you Holland bulb for a great product, cant wait to see them bloom.

Lots of 1 star reviews and after the growing season this year I understand why.
Some of the plants I ordered this spring never came up. So much for the time and effort of preparing the ground, planting and watering....
So, I get a gift certificate.
I order fall bulbs with the gift certificate. They are not shipped in time to get planted before the ground freezes.
Again, I get a gift certificate. I am done with this company, but the refuse to refund my $ to the credit card I used on the original order. I have gone around and around with them, wasting so much time and energy
Looks like they need to understand customer service can make or break a business.

Please read the other honest reviews becqhad I before ordering I never would have ordered from this “company”. I didn’t read I was to have taken a photo of the clearly hollow root of the daylily, but from now reading others honest reviews it’s made even more obvious it wouldn’t have made a bit of difference. I didn’t mention to them the rest of the order was sealed in bags where the pieces of the peony roots were all broken , 2 separate peony roots. No, I only wrote to them if the daylily root that had one portion hollow the other two fleshy portions mush. There are so many other on line companies that ARE reputable. Whose stock will provide you not with disappointment and misplaced trust but years of what should be, pleasure. Even if what was shipped wasn’t hollow, mushy as well as broken, believe the reviewers when we say you are NOT getting the value for your hard earned money. Spend the LITTLE bit more elsewhere with honest, reputable companies, & you really won’t experience what countless others over what appear not just recently but over the years, have.
We are trying to merely forewarn you as a potential buyer to think twice.

Don’t buy anything from this website. I ordered 3 packages of dwarf cannas each should have 3 roots as described online. However, not only I received non-canna in 2 packages, but also 1 package had only 1 root. Very disappointed & disgusted. Contacted them online got no responses. What a waste of money & cheating!

I spent an entire evening putting together an order from Holland bulbs. Only to find out they can not ship my tulips, daffodils, crocus’s to me in time for fall planting. DO NOT waste your time with this company. I called customer service multiple times and never got a straight answer.