hollandbulbfarms.com Avis 

I sent away a few months ago for about 72.00 worth of bulbs. I have not recieved anything. when I talk to them on the phone they are saying that they will be arriving inn the spring. This is the time of year that these bulbs need to be planted. I spoke to three different people and each gave me a lame excuse as to why I haven't recieved my bulbs. I think that these people are scammers.

I ordered 102.00 worth of bulbs and I never received them . Tried to contact company and no response . I will never order plants from a company again without checking Trustpilot !

Condensing things as best I can:
I ordered a water lily rhizome [root] with pot and fertilizer for $25. As advertised, all I had to do was stick it into the water. Over the course of 9 weeks, it never grew. I ended up buying living plants from a mom-and-pop store complete with pads and blooms for...you guessed it...$25 each.
After much difficulty, I was offered a merchandise credit (which did NOT include shipping). So if I want to receive any kind of compensation at all, I'm forced to do even MORE BUSINESS with them.
A couple weeks after the water lily order was placed, I also ordered some dahlia tubers ("Ball Mixture Dahlias"). Four of the five did grow, but the blooms look nothing like what I ordered.
Despite a strong urge to share snarky comments about these people, I will stick to the facts. They offer a "100% guarantee" on their products. To me, this means I give them money, and they will deliver what I ordered in a viable condition. Apparently, they don't see the contract the same way.
My advice is that you never do business with Holland Bulb Farms. Ignore this at your own risk.

My bulbs arrived in terrible condition. Just twigs and dust. Completely unviable. I reached out to the company immediately and received no reply. What a complete waste of money!

Buyer back away. I have never received such poor quality rhizomes. They were not as advertised, no eyes, mushy and the size of pecans. Clearly they have NO quality control department to inspect their orders before shipping sub-standard products. No problem taking the money for this junk, however. Will never purchase from here again.

I bought 5 Dahlia bulbs and only 2 came out. Lousy results.

I ordered three vines ( Clematis Paniculata)from Holland Bulbs Farms on May 16. They arrived without instruction for planting so I looked up C paniculata. Turns out that is the second nomenclature for c terniflora, a highly invasive species for most of he East Coast. Phone call-ignored. Emailed demanding return paid postage. Their response DID NOT address the issue, but insisted I take a picture of the plant growing!Sent back multiple USDA , US park Service and Missouri Botanical Garden documents showing that c. paniculata and c. terniflora were the a same plant. This went on for 5 weeks and i filed through Paypal. They finally said I could get ab refund ifI paid the postage back. Unacceptable. DO NOT DEAL WITH THIS HORRID COMPANY-they sell invasives and lie about it. I am contacting USDA, Wisconsin Dept of Agriculture, my state senators, the Atty General for Wiscionsin, My Ag Dept in Virginia, and every consumer service I can -DO NOT TRUST THIS COMPANY or its subsidiaries listed under HOLLAND BULB GROUP. I wish I had read this before I ordered from them

Holland Bulb Farms sent me the wrong flowers and after I let them know and included photos of the mistake they only offered a credit for the flowers and NOT the shipping. All they need to do is refund my money or send me the correct order but they are not interested in doing the right thing - Here is their respond

"Thank you for getting back to us. At this time, we’re not able to send you a replacement but only able to offer you a merchandise credit in the amount you paid for the item less the shipping fee cost as per our Grow Guarantee."

Ordered 24 casa Blanca white oriental lilies. My favorite lily for my 25 year old garden. Bulbs looked healthy and I held them in cool storage until I could plant them in early April. Bulbs looked healthy but strange to other orientals I’ve planted over the years. Well, they WERE white early blooming cheap every day super market lilies, not late July oriental lilies. Totally disappointed as these were meant for a July wedding. CLASSIC BAIT AND SWITCH. AS AN EXPERIENCED GARDEnER, I SHOULD HAVE KNOWN BETTER. Check your source and ratings first! Expensive lesson learned, prices and pictures to good to be true. I can’t recall what the labels sai.

I ordered two jumbo packages of a specific color Oriental Lily last summer which were planted in the fall. None are the correct lily ordered. I filled out a form on the website, uploaded several photos. No one contacted me so I called them. A person gave me the run around that the photos didn't show what I described and I needed to send them again. I just did that but I will bet I don't hear back from them. This looks like a bad situation going forward. No one seems to be happy with HOLLAND BULB FARM!

Wrong items sent dead bulbs sent bulbs growing out of bags sent. Terrible experience all around. Slow delivery and non existent customer support. They mess it up and tell u to wait a year. Buy from here get ripped off simple as that. These were suppose to be orange and purple But got yellow orange. And ordered 30 mixed orientalist Lilly’s of 3 colors. But a year ltr when they bloomed all were the same pink ones.

This company looks seemingly legitimate from the looks of their website. However, after ordering two separate times, and discovering BOTH orders had been deceptively fulfilled with incorrect items.
I guess this company thinks people won’t know they’re getting a different plant than they order. However, people like me, who immediately write a complete tag, with a full description of the item and who it came from complete with date.
This is exactly how I discovered that BOTH orders I received had incorrect bulbs shipped.
Now, to understand, I do believe in human error, but to have BOTH orders arrive with ALL totally different cultivars than what I ordered tells me that this company is either Extremely unorganized, or they have mal intent to fill with whatever bulb they have on-hand, without regard to the actual desired plant requested.
If I had only ordered one time and incurring a mistaken bulb, I can completely understand this. However, the resulting error from the first incorrect order, only to have it be replaced with yet another incorrect item. I would still have had some empathy, except for the fact that I now have 9 different bulbs I’ve purchased, and not a single one of them is what I ordered.
In all honesty, this was incredibly disrespectful to a legitimate collector like myself, considering I had been looking for these bulbs for over a year. It’s a terrible way to operate a nursery. I would give this business a half Star if I could.

Buyer beware. Only way to get a refund is if you don't open the package.
I ordered and not what I expected. Was willing to return. Oh no they said their roots were healthy and I changed my mind. No i didn't
Just didn't get what I expected
Worst customer service ever.
I called the day i received the package and now fighting with them through Paypal.

Dead plants that are starter plants. I paid over $400.00 for dead plants. Holland bulb refuses to refund me my money. My daughter purchased over $300.00 in Tulips bulbs and only 5 bulb grew. Do Not purchase from this company. The shipping of these plants are very poorly packed. They are the WORST. THEY ROBBED MY DAUGHTER AND I OVER $700.00. SEE YOU IN COURT.

I ordered a great number of bulbs as I have used them in the past. my most recent order was filled with dozens of moldy and unusable bulbs. I have sent photos and I still cannot get them to replace bulbs or refund me.

I ordered bulbs and they arrived late. The ground was frozen. The order was returned to sender and Holland claims they were delivered to a neighbor. Post office has them being returned to Milwaukee on the same day. Do not trust Holland. I’m out 70 dollars and I’m suppose to blame USPS.

Quick shipping. Bulbs were in good condition. Great selection of bulbs.

They suck one star to much. They dont respond to emails. Waste of money. Did not send what was ordered - sent cheaper items in bags labeled as correct items. Bags to have 6 had 4 items. Some items never sent. Dead roots sent - dead dry brown never grew - not dormant.
Just sent emails again and copied emails to chat on site. No response to original emails sent to address instructed to send them to by phone. Had 2 orders with them in rapid succession - both with problems. Never again!

I ordered bulbs from this company over a month ago and to this date have received nothing. I've called them SIX times and no one ever answers. I've left messages every time and NO ONE has ever called me back. I even sent an email and still......nothing. Don't waste your time with this company.