Homebase - Bishop�s Stortford Avis 

All good. Very efficient, thanks

My order was delivered to store within 2 days and was nicely packaged. Collection was quick and easy.

The manager, Teigan at this store went above and beyond for us. What a wonderfully kind person.
We ordered a sofa and chair from the Bishops Stortford store and the warehouse called us the day before to say the chair was out of stock.
I was, if I’m honest a little upset. We were moving house after a relationship breakdown and had nothing to furnish our new house.
Teigan managed to track down the out of stock item, went to pick it up and unbelievably delivered it personally to our new home in her own time. We aren’t even close to the store, it was probably a round trip of an 1.5 hours. I can’t thank her enough for this kindness and above and beyond. Homebase if you don’t reward her for this, I’m personally planning to poach her to come and work in the NHS where I am employed. We all need a Teigan in our time of need. Thank you. 🤩

Tegan served me. She was absolutely wonderful in personality and kindness. She answered my questions clearly. Went out of her way to ensure the chair I purchased was perfect for my granddaughter. She is a 🌟 Star member of the Homebase Bishops Stortford branch and an ideal candidate for a top role in the company.

Maddy on the till was really friendly, helpful and knowledgable - and pointed out the special 10% event. Great service

George the paint mixer was incredibly helpful

Came from Cambridge to bishops stortford to collect my order. Very helpful friendly staff

Helpful staff, especially the young lady who saw me struggling to lift a heavy item and came over to help.

Awful- picked up a click and collect order- the product was clearly a return that had been sent back out as a new product- the box had been opened and taped back- no instructions - parts missing - and had already been part assembled…

For a retailer of this size- this is beyond unforgiveable and amounts to fraud

James helped me make the most of a multi buy deal at checkout

James was very friendly chatty polite and efficient was a pleasure to be in the store

I spoke with Tina on phone regarding the stock as Homebase cancelled my delivery order, she was a pleasure & went over and beyond

Then Dave helped us load the van with 26 packs of flooring and was a pleasure to talk too. Going over & beyond! Great experience!

Maddy was very helpful in locating the products I was looking for.

The staff were wonderful and helped full kev served me at the till and put my items in my car also the lady in the garden centres

The staff were proactive at arranging a fast in-store transfer (twice) and there was really good communication. Very happy and impressed with the service and happy with the items I purchased.

Arrived on time, helpful delivery driver with a smile

Good, quick collection of items ordered!

Order was in stock and collection very easy. However one 5l csn of paint was badly dented. I pointed this out and the assistant said "oh that'll be fine" and gave me no option to have an undented tin. Perhaps I should have been more persistent about getting an undamaged tin (as I doubt anyone else would have paid full price for it), but I was in a hurry. We'll soon see if the paint is ok.