Homebase - Bishop�s Stortford Avis 

Maddy was swift and a polite service

I was looking at the bbq for
My son’s birthday and someone from bbq called Kevin popped up to help me and he was most helpful with wide knowledge and was my Night in shining armour!!!! He really is incredible, helpful, useful and a credit to your team, I’m definitely coming back to Homebase for all my essentials as my shopping trip was easy and stress free!! And to top of my experience he carried my very lard heavy box to the car!! I couldn’t of asked more he is incredible

Luke g was new I think but extremely helpful friendly and 100% efficient checked I had the right card for my return

Staff were amazing as always at bishops stortford. Staff were happy to help pack the car up with the heavy items, and kept watch of some of the order in the back yard while I had to drop half of the order at home due to car size.

Thank you :)

David at Homebase was incredibly friendly and helpful in showing us all the the things we had come into buy but couldn’t see, and giving us advice on materials and machines. He made the visit so much easier and quicker. A real credit to Homebase he is.

I asked a male who was busy carrying stuff if he could get someone to help me with a composite storage, he stopped what he was doing and advised me regards the storage. He helped me further with other things I needed, he was very knowledgeable about the products and advised me what was best for my purposes. He even carried the storage to my car, I could not have managed it alone!

Really friendly service from James today at the till. So many great options in store. Had to leave before we spent more money!

Alan was very patient trying to get the closest paint colour match he could. He also made sure I had a copy of the colour code ‘ in case the one on the tin got covered in paint’ good service
He did a great job
He also guided me around the store to find another item I needed

Kevin and his colleague dealt with my return and replacement effectively and efficiently making it a great customer service experience.

Really helpful and friendly staff. Collected an order that was large and had to wait a little while for it to come out. Staff were apologetic even though it couldn’t be helped! Highly recommend Bishops Stortford HomeBase!

Maddy was very friendly and helpful. Leaving me with a smile on my face as I left the store. More shop workers like Maddy would go a long way!

Our enquiry was dealt in a professional manner by Tegan.

Went to buy a few things which were difficult to find but while looking bumped into Francesco who did a great job in helping me to get what I needed.
Very patient and keen to help.10/10

Great service and value for money

Staff were welcoming and friendly.

I couldn't be happier. After shopping around at various other stores I decided the HouseBeautiful range at Homebase was exactly what i was looking for. Phil in the showroom did a fabulous job designing my dream kitchen. I can't wait to show it off to the whole family at Christmas. Thank you Phil!

I recently had the pleasure of being served by Natasha at Homebase, and I have to say, the experience was nothing short of exceptional. From the moment I walked in, I felt like royalty. Natasha’s attention to detail and dedication to customer service was evident in every interaction.Despite the busy environment, Natasha made me feel like I was her top priority. She effortlessly managed to assist her colleagues who frequently turned to her for advice, all while ensuring I received the best service possible. Her ability to multitask and maintain a warm, welcoming demeanor is truly impressive.When I requested a specific barbecue, Natasha didn’t hesitate for a moment. She quickly fetched it for me, assuring that it would be kept aside until I was ready. Her proactive approach and genuine care made the entire shopping experience fantastic.Natasha’s exceptional service has definitely earned my loyalty, and I’ll be returning to Homebase for all my future needs, hoping to be assisted by her again. She is an incredible asset to your team, and if she isn’t already in a management position, she certainly should be.Five stars are not enough to rate the outstanding service Natasha provided. I’d even consider hiring her for my own business, but I doubt I could afford to steal such a valuable team member from you.Kudos to Natasha and the entire Homebase team for creating such a welcoming and efficient shopping environment. Special thanks also to Dave, the manager of the day, for running such a well-organized store.Absolutely stellar service – highly recommended!

Received help and advice from a very professional friendly young man.. it made my whole experience stress free.

Didn’t have to wait long before my order was ready to collect, even on a Saturday morning. Staff always ready to help load the car with heavy compost bags, which I really appreciate. Drove home with a boot full of essentials and some bargain plant pots- very happy again thank you!

Luke G was really helpful - helped replace angle grinder blade