Homebase - Bishop�s Stortford Avis 

319
TrustScore 4.5 sur 5

4,7

Fitzroy Park, Stansted Road, CM23 5PP Bishop's Stortford, Hertfordshire, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at b... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service especially from the yard click and collect man who ensured that we were safe and loaded despite having problems loading. He was very helpful. Very pleased. However we were f... Voir plus

Noté 5 sur 5 étoiles

Claire at Bishops Stortford branch has been very helpful on both days we visited your store. Once when I took my Dementia brother she showed him kindness and didn’t hurry him. Today I went again wit... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Bishop�s Stortford

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Fitzroy Park, Stansted Road, CM23 5PP, Bishop's Stortford, Hertfordshire, Royaume-Uni

  • 0345 640 7619

4,7

Excellent

TrustScore 4.5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 52 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(319)

831 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Great experience thanks to Leigh

Leigh was a great help when I came in for paints. Not only did she give me multiple options but she helped me find a solution that worked best for my situation. Her knowledge was absolutely right when put into practice so she was greatly appreciated!

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Lady on the till

Lady on the till, Mandy, was very helpful and cheerful. Had some questions and she went out of her way to help. Refreshing 👏👏👍

20 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Kevin at the Bishops Stortford branch certainly went the extra mile in helping me choose some plants and then loading them into my car. Great customer service!

18 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

We were given two 2.5l rather than the…

We were given two 2.5l rather than the two 5l tins that we ordered.

8 août 2024
Avis spontané
Logo de Homebase - Bishop�s Stortford

Réponse de Homebase - Bishop�s Stortford

Hi Ellie,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Noté 1 sur 5 étoiles

What an awful experience the bad customer service poor girl…

What an awful experience the poor girl at the click and collect was dealing with a queue of people when another girl turned up I said I’m waiting for a click and collect she told me to join the queue in a very unfriendly manner. When it was my turn the nice young lady called for assistance the rude girl interrupted her and said she had to ask for another member of staff not the one she originally asked. Rude girl then came off her till and spoke down to other staff member and said she didn’t call out loud enough so called again in a brusque manner, eventually a man came along she told him original requested man was doing it now. Then had to wait whilst boy did another click and collect even though I was there first
I will not return to this shop whilst such a rude employee is still there staff or customers should not be spoken to in the way she did under any circumstances

3 août 2024
Avis spontané
Logo de Homebase - Bishop�s Stortford

Réponse de Homebase - Bishop�s Stortford

Hi Samantha​,

Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience instore. Feedback like this is incredibly important to us and we've shared this with the instore team. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

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