Our marquee arrived quickly and efficiently. It was quite hard to construct given its size and the videos make it look much easier than it is in reality. Some of the joints needed replacing but this w... Voir plus
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Lisez les avis des autres
House Of Tents supplied us with two great marquees which have really helped us put on some great local events. Their products are well made and easy to assemble, which made setup straightforward. D... Voir plus
L'entreprise a répondu
We’re pleased with the quality of the marquee. Easy to put together. No issues so far. Marquee arrived quickly. The only reason it was 4 stars instead of 5 is because the order arrived without t... Voir plus
L'entreprise a répondu
Prompt delivery and a very helpful driver delivered the gazebo to our garden for us. We did have a problem erecting the gazebo as two parts were faulty. I contacted the service department who asked m... Voir plus
À propos de l'entreprise
- Jardin
- aussi dans
- Centre de stockage
- Entrepôt pour camping-cars
- Fourisseur de construction de jardin
- Fournisseur d'équipements industriels
- Magasin de fête
À propos de Houseoftents
Écrit par l'entreprise
Need a Marquee, Storage Tent, Portable Garage or Popup Gazebo?
House Of Tents is Your Partner in Tents
✔ Huge selection
✔ Durable materials
✔ Fast delivery – online tracking
✔ Experts on hand to take your call
✔ All spare parts stocked for 10+ years
✔ Kerbside delivery
House Of Tents is Your Partner in Tents
✔ Huge selection
✔ Durable materials
✔ Fast delivery – online tracking
✔ Experts on hand to take your call
✔ All spare parts stocked for 10+ years
✔ Kerbside delivery
| Discover our huge selection |
The benefits of our party tents
Écrit par l'entreprise
- Affordable & great-value party tents of high quality
- Our party tents differ in both the fabric material and the construction. In total, you will find six different quality levels of party tents with us, in various price ranges – from inexpensive party tents to more premium, extra stable models that are better suited for longer-term use.
Coordonnées de contact
Gutenbergring 1-5, 22848 , Norderstedt / Hamburg, Allemagne
- (0)118 31 50 873
- service@houseoftents.co.uk
- www.houseoftents.co.uk
4,5
Excellent
1 k avis
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Great gazebo
We're really pleased with our lovely gazebo. It arrived quickly, was easy to construct and looks great. It's well built, sturdy and provides great shade from the sun. I've also found the customer service team to be super helpful.
8 mai 2026
Avis spontané
Réponse de Houseoftents
Dear Ellie,,
Thank you, for your fantastic 5-star review! We're thrilled to hear you're loving your gazebo—its quick delivery, easy assembly, sturdy build, and excellent sun protection have clearly made a big difference for you.
Our customer service team truly appreciates your shoutout; they work hard to make every experience super helpful. Enjoy many sunny days under it!
Best regards,
House of Tents Team
Excellent
I have been delighted with the experience of dealing with House of Tents. They have been timely and considerate in everything they have done.
6 mai 2026
Avis spontané
Réponse de Houseoftents
Dear Paul,
Thank you, for your Excellent 5-star review! We're happy to hear you were delighted with your experience at House of Tents. Our team takes pride in being timely and considerate in every step, and feedback like yours motivates us to keep delivering top service.
We truly appreciate you taking the time to share this—it's customers like you who make our work rewarding. Looking forward to serving you again soon!
Best regards,
House of Tents Team
8m x 8m marquee PVC 750.
I purchased an 8m x 8m marquee in December for personal use. It arrived in 9 boxes on time as specified, which I stored away in my garage as I actually needed to use in July and the boxes were too heavy.for me to check for each items and trusted that house of tents would have shipped the exact full order. Nevertheless I decided to erect the marquee in May for my grand daughters birthday party and it came to light that I had 1 base connecter missing which meant I could not put the base on at the front of the marquee. It did not matter to me much as I was going to leave the front open so erected the marquee which was a lovely product and also loved by all family and friends in attendance.
I sent an email to the sales supervisor who had initially dealt with my order by the name of Igor who was wonderful and very very helpful, he did state that it was my responsibility to check the contents of the order within 14 days of delivery so that any missing items or issues can be resolved. I sent an email explaining the reason for not checking contents until last week and re. "The missing piece." Igor replied back that all issues must be addressed within 14 days of delivery, but as a gesture of goodwill that he and house of tents would be sending me the missing part. This is what I call amazing aftersales and customer service by the company and the staff. I will certainly be ordering from them again should I require any other items and have also recommended to all my friends and family.
Only 1 negative point. I ordered some bags for storage of my marquee in April and the the wrong bags turned up as i found out when i opened the box to put away mmy marquee and my marquees canvas never fitted in the any of the 3 square bags provided. I think they did not send the larger square bag as upon checking the picture there should have been 4 square bags with 1 a bit larger but not received.
But once again a great company to do business with, Great customer service and most importantly great aftersales and highly recommended.
Thanks.
1 décembre 2025
Avis spontané
Réponse de Houseoftents
Dear Syed ,
Thank you for your detailed 5-star review and for sharing your experience with the **8m x 8m marquee PVC 750**! We're thrilled to hear it was a hit at your granddaughter's birthday party and loved by family and friends.
Special thanks to our sales supervisor **Igor** for his outstanding support in sending the missing base connector as a goodwill gesture, even beyond our 14-day check policy. We truly appreciate your understanding and kind words about our aftersales service.
We're sorry the storage bags didn't match expectations, and ensure the correct larger bag is sent promptly. Your loyalty and recommendations mean everything to us at House of Tents. We look forward to serving you again!
Best regards,
House of Tents Team
Excellent customer support
Needing replacement curtains for my gazebo I called customer support with some questions. These were answered efficiently and courteously. A pleasant experience.
5 mai 2026
Avis spontané
Réponse de Houseoftents
Dear Linda,
thank you for your kind words! We're delighted to hear our customer support team provided efficient and courteous assistance with your gazebo replacement curtains. It's always a pleasure helping customers like you have a positive experience.
We look forward to assisting you again soon!
Best regards,
House of Tents Team
Fast delivery and top quality product.
28 avril 2026
Réponse de Houseoftents
Dear Nathan,
Thank you for your feedback! We’re delighted to hear you were pleased with the fast delivery and the quality of the product. We really appreciate you taking the time to share your experience.
If you ever need anything else, we’ll be happy to help again.
Regards,
House of Tents
Efficient and safe delivery, quality gazebo
Efficient and safe delivery. The quality of the product is very good. Although I do have a small dent and some light scratches, they're minor and manageable.
The Gazebo (3 x 3.6 m) we bought is massive, easy to assemble. I mostly do it on my own, just with help in erecting up the posts and fixing the screws of the top panels. The only difficult part is the fitting of the top panels as you need to constantly adjust the frame structure to allow the panels a proper snug into place. Luckily I read many reviews before and I didn't tighten all the screws of the frame, allowing me to constantly change the framework to accommodate the roof panels. Screwing the top nut cap is difficult and you need a helping hand holding the bolt from below so that you can tighten them above. Aligning the panels and holes took me 2 hours.
The baseplate is hollow which could be better with thicker material, the posts just sit on the baseplate with 2 screws to tighten, which I think it would be better if there's a sleeve on the baseplate for the post to suck into. Maybe it's by design but That's my 2 cents.
I didn't use the provided expansion bolts on my Indian stone, which probably will be a nightmare down the line. I use resin anchor with 200 mm stainless steel M10 rods, 3 or 4 rods per leg, depending on whether it's too close to the edge of my stones. It's rock solid now on the stone deep into the MOT and without any tension to the stone.
8 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Wai,
Thank you for your detailed feedback. We’re glad to hear the delivery was efficient and safe, and that you’re pleased with the product quality and the overall stability of the gazebo.
We also appreciate your helpful comments about the assembly and the baseplate design. It’s useful to know which parts were trickier and where improvements could make installation easier. If you’d like, we’d be happy to help with any questions or concerns about the product.
Kind regards,
House of Tents
Only received 1 of 2 packages and…
Only received 1 of 2 packages and follow has severely lacked in communication on how they are going to resolve this lapse, whether it is the courier company fault.
Received call/communication from Customer Services and everything has been resolved to my satisfaction, good follow up and I must retract my previous review and update to 5 star based on excellent customer service actions to fix the problem.
28 avril 2026
Réponse de Houseoftents
Hi William,
We're truly sorry to hear you've only received one of your two packages and that our communication hasn't met your expectations. This isn't the experience we want for you.
Our CS Team will check on this and get back to you with a solution.
Best regards,
House of Tents
Very Good and Value for Money
Was very quick to deliver and really good quality.
The only thing that would've been better would be earlier notification of delivery they literally emails the day before delivery and also they didn't tell me how many parts, mine turned out to be 5 boxes 3 on one day and 2 on a another but apart from that the quality is really good and very easy and simple to put together.
Also side note to anyone else order a marquee/gazebo bag for the poles and stuff cause those boxes will not last at all.
28 avril 2026
Réponse de Houseoftents
Dear Londoner,
Thank you for your fantastic review and for sharing your experience with our marquee/gazebo! We're delighted to hear it arrived quickly, was high quality, and so easy to assemble—that's exactly what we aim for.
We appreciate your feedback on delivery notifications and package details. We'll work to provide earlier updates and clearer info on shipment parts moving forward to make it even smoother.
Great tip on the storage bag— we'll highlight that as an essential accessory for long-term protection. Hope to serve you again soon!
Kind regards,
House of Tents
The Canopy is brilliant engineering and…
The Canopy is brilliant engineering and so easy to put together, time consuming but well worth it in the end.
Only thing is the crimped nuts in the frame, if you a a little bit out on putting the bolt in it can break loose the nut, then you have to try to get a normal nut in to get it together.
Apart from that it really worth the money.
28 avril 2026
Réponse de Houseoftents
Dear Andrew,
Thank you for your fantastic 4-star review and for sharing your experience with our Canopy! We're thrilled to hear you found it brilliant engineering—easy to assemble despite being time-consuming, and well worth the investment. That's exactly the quality we strive for.
We appreciate the helpful feedback on the crimped nuts in the frame. We'll review this with our team to improve the design and make alignment even more foolproof, preventing loose fittings during setup.
Your kind words mean a lot—hope to welcome you back for more!
Kind regards,
House of Tents
4x8m Marquee
Good marquee to use for family events and good customer service resolving any issues. Would recommend!
23 avril 2026
Avis spontané
Réponse de Houseoftents
Hi Devnandan,
Thank you for your fantastic 4-star review of the 4x8m Marquee! We're delighted to hear it's perfect for family events and that our customer service team resolved any issues smoothly.
Your recommendation means a lot—thanks for choosing House of Tents!
Best,
The House of Tents Team
Great pergola from House of Tents
We chose this pergola to upgrade our gazebo as a more permanent structure. House of Tents have a great choice of products of very good quality. Quick delivery and was kept informed at every step. Happy with the pergola so far, though 2 hours installation is a bit ambitious! Would recommend Houseoftents.
23 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Sue,
Thank you for your fantastic 5-star review,! We're delighted to hear the pergola has been a great upgrade for your gazebo and that you appreciate our quality products and quick delivery with regular updates. We completely understand that the 2-hour installation estimate can be optimistic—most customers find it takes a bit longer depending on setup, so thanks for the helpful feedback!
It's wonderful to know you're happy so far. Your recommendation means the world to us at House of Tents.
Best regards,
The House of Tents Team
More than fair
I’ve had a few issues with parts for my tent but the service has been faultless, even when the error was mine. These guys are very generous and more than fair.
23 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Tanya,
Thank you for your wonderful 5-star review! We're truly grateful for your kind words about our service, especially given the issues with tent parts—even when it was your error. It means a lot to hear we went above and beyond with generosity and fairness.
Our team takes pride in delivering faultless support to keep customers like you happy. We hope your tent is now set up perfectly and ready for great adventures ahead!
Best regards,
The House of Tents Team
Gavin was very polite & patient &…
Gavin was very polite & patient & very helpful with our Order. Thank you
23 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Customer,
Thank you for your wonderful 5-star review! We're thrilled to hear that Gavin was polite, patient, and so helpful with your order—it means the world to us. Our team works hard to provide excellent service, and feedback like yours keeps us motivated.
We truly appreciate your kind words and look forward to serving you again soon!
Best regards,
The House of Tents Team
House Of Tents are absolutely Amazing
We have been searching for a clean, decent and sturdy Gazeebo or Marquee. As we had previously purchased 9m x 3m gazeebos in the past and tide them together, was not an option. forward thinking we knew we have 4 or 5 functions during the summer, we looked at renting a Marquee but financially this wasn't cost effective. searching online we came across House Of Tents, whom unlike a lot of other organisations i was able to call up and have a clear concise and succinct conversation with a member of staff at House Of Tents, whom reminded me if i choose to purchase i should add the discount code.
We decided it would be in our best interest to purchase, whilst doing so i added the discount code but noticed it had not been added. my purchase went through and i was notified of the delivery date and time slot allotted, the date and time was adhered too by the courier company, the driver very helpful and accomodating too.
I emailed House Of Tents and notified them my 10% discount had not been added and without quibble House Of Tents refunded my discount and kept me fully informed throughout.
My journey with House Of Tents from start to finish has been seamless and a great pleasure when speaking to them on the phone too.
our first function went well, i would say though leave yourself with enough time to erect the Marquee and follow the instructions and you will have an amazing sturdy space to hold your function.
Well done to House Of Tents.
7 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Pablo,
Thank you for this fantastic 5-star review! We're thrilled to hear how seamlessly your marquee purchase went—from our helpful phone chat and discount reminder, to the reliable delivery, quick refund, and successful first event.
Customer service is our top priority, so we truly appreciate you highlighting our responsive support and sturdy products. Your tip about allowing setup time is spot-on and helpful for others planning summer functions.
We look forward to serving you for many more events ahead!
Best regards,
House of Tents Team
My marquee got damaged by bad weather…
My marquee got damaged by bad weather and I raised a complaint/concern about the reliability of the steel frames etc.
The company were very friendly and prompt with their response explained their reasoning and they called me and said they will give replacements free of charge. I’m happy with their service and would recommend
21 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Foyzul,
Thank you, for your fantastic 5-star review!
We're delighted to hear our team turned your marquee weather concern around so quickly with free replacements. Your kind words about our friendly, prompt service mean the world to us.
Customer satisfaction is our top priority, and we're thrilled you'd recommend us. Enjoy your upgraded setup!
Best regards,
House of Tents Team
Professional
Professional. Well built. Had an issue but it was sorted very well and quickly. Highly recommend
20 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Mr Michael Ambrose,
Thank you for your fantastic 5-star review! We're thrilled to hear you found our product professional and well built. It's great that we could resolve your issue quickly and effectively—customer satisfaction is our top priority.
Your highly recommend means the world to us. We look forward to serving you again!
Best regards,
House of Tents Team
Great strong shelter
I bought the 3.3x6.0m Carport Tent / Portable Garage to use as a field shelter. It's been up for a year and was left up.all winter. It's coped with the storms much better than I expected. I put it together with a friend without too much trouble. One corner pole was damaged recently and house of tents costumer service was helpful and they are sending me a replacement. Very happy with the shelter and the service received.
18 avril 2026
Avis spontané
Réponse de Houseoftents
Dear Frankie,
Thank you for your fantastic 5-star review! We're delighted to hear our 3.3x6.0m Carport Tent has performed so well as a field shelter through a full year and harsh winter storms—far better than expected. Great job assembling it easily with a friend!
Sorry about the damaged corner pole, but we're glad our customer service team stepped up quickly with a replacement. Your happiness with both the product durability and our support means everything to us at House of Tents. Please reach out anytime for future needs!
Best regards,
House of Tents Team
House of tents have been great
House of tents have been great. Very helpful and very prompt with replying to emails and even calling me direct to help me. Their product is very good and I would absolutely recommend them for your tents or gazebo needs. I have had my requests sorted with no bother and am very happy with the response and action made. Highly recommended.
17 avril 2026
Avis spontané
Réponse de Houseoftents
Dear customer,
Thank you for your fantastic 5-star review! We're thrilled to hear our team was very helpful and prompt with emails and calls—going the extra mile is what we pride ourselves on at House of Tents. It's great that you're happy with the product quality and that we sorted your requests smoothly.
Your strong recommendation for tents and gazebos means the world to us. Please don't hesitate to reach out for future needs!
Best regards,
House of Tents Team
Prompt service and easy to speak to a…
Prompt service and easy to speak to a person rather than a bot.
16 avril 2026
Avis spontané
Réponse de Houseoftents
Dear David,
Thank you, for your 5-star review! We're delighted to hear our prompt service made a real difference—especially connecting you directly with a real person instead of frustrating bots. At House of Tents, we pride ourselves on that personal touch to make your experience smooth and easy.
Your feedback means a lot and helps us keep delivering top-notch support. If you need tents, gazebos, or anything else, we're here anytime!
Best,
House of Tents Team
I ordered the main tent with base as…
I ordered the main tent with base as the reviews were good. Delivery was not what I had expected. The 3 boxes were damaged. But having spoken to Igor, he has sorted out our problem with great detail and have done his company proud, with how he has dealt with this problem. Thankyou.
14 avril 2026
Avis spontané
Réponse de Houseoftents
Dear David,
Thank you, for your honest feedback and 5-star review! We're sorry the delivery boxes arrived damaged—that's not the experience we aim for.
Huge thanks to Igor for stepping up with such thorough care to resolve everything for you. He truly embodies our commitment to outstanding service.
We hope you're now enjoying your tent and base fully. Your recommendation means the world—please reach out anytime!
Best,
House of Tents Team
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